iPhone Tips

[Solved] Tenorshare ReiBoot Failed to Obtain The Firmware Download Address

by Anna Sherry   Updated on 2021-12-30 / Update for  iPhone Tips

Tenorshare ReiBoot is a program designed for resolving certain issues related to iOS devices. Basically, it can be utilized for entering or exiting the recovery mode of an iOS device. Also, it can help you to resolve issues related to a dead screen, frozen iOS device, white screen, iPhone stuck in a reboot loop, and lots more. This astounding tool can perform all its functions without any data loss. Also, it is available for both Windows and Mac.

Unfortunately, many people have experienced situations where ReiBoot failed to obtain the firmware download address. If you find yourself in a similar situation, we will describe the cause and various ways to deal with it.

Part 1. Why ReiBoot Failed to Obtain Firmware Download Address

If Tenorshare ReiBoot failed to obtain firmware download address, the major cause is a poor network connection. In other words, the network connection is not good and, as such, you need to fix it before your device will be able to obtain the firmware download address.

Part 2. What to Do If You Failed to Download The Firmware

To solve the product issues, you can try the following ways.

Way 1. Check The Network Connection

As stated earlier, ReiBoot failed to obtain the firmware download address because of a poor network connection. Therefore, the first thing you must do is to check the network connection. You can disconnect the internet network first and then reconnect it.

If you have enabled any VPN on your device, you should turn it off. Afterward, reconnect the network and download the firmware address again.

Way 2. Download The Firmware from the Browser

Another method you can try to fix the problem is to download the firmware from the browser. You just have to click on the blue address on the interface of ReiBoot.

Way 3. Import Local Firmware If You Have Downloaded It Before

Do you have the firmware on your computer already? If yes, just hit the “Import Local Firmware” option at the bottom of the screen to select the firmware you have on your computer. Once you have imported the local firmware, you should be able to fix the issue.

download firmware package manually

Way 4. Reinstall The Application

Sometimes, the culprit may be the installer of your computer. So, you should resolve this problem by navigating to the list of installed apps on your computer. Look for ReiBoot and delete it from the list of installed apps. Now, you need to download and install Tenorshare ReiBoot again.

Way 5. Contact Customer Service If ReiBoot Still Failed to Obtain The Firmware

If all the solutions above have not fixed the issue, you shouldn’t hesitate to get in touch with customer service. Explain that your computer failed to obtain the firmware download address for ReiBoot and you will get the help you need.

Part 3. How to Fix iOS System Issue with Tenorshare ReiBoot

If you want to fix any iOS system issue with Tenorshare ReiBoot, there are two methods you can use:

Below, we will explain how to fix iOS system issue via Standard Repair.

  • Get started by downloading Tenorshare ReiBoot on your Mac or Windows computer. Connect your iOS device to the computer. After the computer has recognized your mobile device, just hit the “Start” option to proceed.

    launch reiboot
  • On the next screen, click “Standard Repair” to continue. To prevent repairing process failure, please read the note on your screen. Once you are set, just tap “Standard Repair”.

    fix now
  • Are you ready to continue? Tap “Download” to download the latest firmware file that will help you resolve the iOS issue. The firmware package is around 5GB, so the download will require some time.

    download firmware
  • After you have downloaded the firmware package, tap “Start Standard Repair”. The system recovery process will start immediately.

    start standard repair
  • Once the process is complete, the device will reboot automatically. The problem will be solved without losing your data.

  • repair successfully

Video Guide


Without mincing words, this article has shown you what to do if ReiBoot failed to obtain firmware download address when trying to fix any iOS problem. Also, we have explained everything you need to know and do whenever you can to resolve an iOS issue with Tenorshare ReiBoot.