iPhone Tips

Best 6 Ways to Fix Spotify Crashing/Down on iPhone in 2024

by Anna Sherry   Updated on 2024-01-30 / Update for  iPhone Problems

Hello there. I’m using an iPhone 11 pro, and my Spotify keeps crashing. I don’t know why Spotify down. The crash started happening on iOS 15, so I upgraded it to iOS 15. Still, the app crashes. Please help me out. My subscription is going to waste, and I have to listen to my playlists during gym.”

Hello to you too. There could be multiple reasons why your Spotify keeps closing or Spotify down. It would help if you tried clean reinstalling this app. There are some other ways too that would help you prevent Spotify crashing 2023. Don’t worry. We’re here to assist.

This article will give you the six best ways to fix your Spotify Crashing. You can also click the video below to see the details. So, let’s start.

Part 1: Why Spotify Keeps Crashing? These Reasons Behind That

There could be multiple reasons behind the Spotify app crashing. These reasons are:

  • Less Storage

    Sometimes when your iPhone is low on storage, it can cause the Spotify app to crash. Spotify consumes a good amount of storage space for storing songs in the database. If the memory is full, then the app would crash.

  • Outdated App

    Spotify app keeps updating from time to time for any bugs and glitches. If your Spotify is doing issues, then this might be the reason. You can update it anytime.

  • Old iOS

    Your phone’s iOS must be up-to-date too. Even if you update your Spotify but don’t do it for your iOS, it can still crash and disappoint you.

  • Public Network

    A public or office network might be the reason your Spotify is constantly crashing. Try switching to a private network and then open Spotify to check if it works.

  • Low Power Mode

    Go to the settings and check if your Spotify app is put on low power mode. The low-power mode wouldn’t let your Spotify app run with its full potential. This abrupt change in controls can also cause your app to crash.

  • Background App Refresh

    A background app refresh will ensure if your installed app is refreshed timely. Check it in the settings if the background app refresh is turned on for Spotify. If not, then this might be the reason your app is crashing.

Part 2: Top 5 Ways to Fix Spotify Crashing

Let’s take a look at the top five ways to fix Spotify crashing.

Way 1. Log Out Spotify and Re-login

If your Spotify app is crashing while you play any song from the album or playlist, then it’s time to log out of it.

  • Open Spotify. Go to the ‘Home’ icon.

    open spotify
  • Click on the settings ‘gear’ icon.

    gear icon
  • Scroll till the bottom and click on ‘Logout.’

    gear icon

Once you log out of Spotify, the app will again ask for your login ID. Enter it, and let’s see if the problem persists.

Way 2. Force Restart Your iPhone

What if your Spotify app keeps crashing? iPhone force restart option would be helpful then. Here’s how to do it:

  • Force restart iPhone 8 or iPhone SE (2nd generation), iPhone X, iPhone 11, iPhone 12, or iPhone 13:Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

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  • Force restart iPhone 7:Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons.

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  • Force restart iPhone 6s or iPhone SE (1st generation):Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

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Sometimes force restarting the iPhone can make the apps work.

Way 3. Change Internet to See If Fix Spotify Crashing

As we told you earlier, Spotify can behave abnormally if you change from one network to another. If you’ve switched from a private to a public or office network, go back to the private network.

Switching back to a private network will stop the Spotify abnormal behavior, and you would get to use it.

Way 4. Update iOS to the Latest Version

Every iOS app works well if you’ve installed the latest iOS on your iPhone. Sometimes the old iOS versions are not capable enough to withstand the latest Spotify versions, making the app stop working or crashing while playing.

Updating iOS to the latest version would help in this matter.

Way 5. Uninstall Spotify and Reinstall

Sometimes, it’s the other way around. You might have the latest iOS, but your Spotify iPhone app keeps crashing. It might be due to an old or outdated Spotify version. You can clean and reinstall it to ensure it works properly.

  • Open Spotify.
  • Go to Settings.
  • Tap on ‘Storage.’

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  • Delete the cache.
  • Tap ‘iPhone Storage.’
  • Click on ‘Offload the app’ and confirm it.
  • Then select ‘Delete App.’
  • Once it deletes, force restart your iPhone.
  • Switch it on again and go to the App Store.
  • Install Spotify.

Install and see if your Spotify is working correctly now.

Part 3: If Spotify Crashing Caused By iOS Glitch, Use ReiBoot to Fix

An iOS glitch could be the reason for your Spotify down. iPhone can sometimes cause the issue, but with the help of ReiBoot, you can fix this issue.

ReiBoot is a one-click tool for repairing iOS issues. It can clear many errors and enter/exit the recovery mode. Here’s how to do it:

  • Download and install ReiBoot on Computer.Launch the program and then plug-in iPhone to your computer using USB.

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  • Now, select the "Standard Repair" option from the list and then tap on ‘Standard Repair.’ button.

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  • Then,Tap the "Download" button to get the repair firmware package downloaded to your computer

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  • Hit "Start Repair" to start repairing, and your device will be restored back to normal. Now you can use Spotify without having any problems.ReiBoot will repair iOS for your Spotify.

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  • If problems still exist after standard repair. In the following interface, select 'Deep Repair' and read the note below carefully. If there's no problem, please click 'Deep Repair'.

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  • Then do the same steps as the standard repair. After a while, your device will be repaired successfully, just to check if your device goes back to normal.

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Extra Tip: How to Sync Device Media to iTunes to with One Click

You can sync your device media to iTunes through the app on your PC. If you find it too tricky, then try the iCareFone app.

  • First of all, install and launch iCareFone on your PC. Now, connect your iPhone to the computer using a USB cable.. If prompted to "Trust This Computer", please unlock your device and enter the passcode to ensure successful detection.
  • After the device is connected, select "Transfer iTunes Media to Device" from main interface for quick start.

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  • Then,all the media files you downloaded or purchased from iTunes will be displayed. Select your media files.

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  • After that, click on "Transfer" button to start syncing. All the files will be imported to your iPhone, iPad or iPod.

    fix all ios stuck
  • Click ‘Done’ at the end.


We hope you know how to fix Spotify crashes. If you think your iOS is the culprit, then using ReiBoot to solve the issue. Meanwhile, transferring media files to iTunes becomes fun when the iCareFone tool is in the house. Try it!