iPhone Tips

Apple Music Freezing on iOS 16/15, How to Fix?

by Jenefey Aaron   Updated on 2023-06-20 / Update for  iPhone Tips

I have just updated to iOS 16/15 on my iPhone 7. But immediately after the update, Apple music freezing began. It is completely buggy. The music stops halfway. If I press the pause button, the song reverts to the previous one. So, why does Apple music keep crashing?”

This issue about Apple music is spreading throughout the Apple community. More and more complaints are piling up on the forums about the poor performance of Apple music. But don’t worry, Apple music freezing iOS 16/15 can be fixed. There are a few methods available, check them out in the article below.

Part 1: Why Does Apple Music Keep Crashing?

There could be many reasons if Apple music keeps crashing after an update. It is for sure that we can’t diagnose the particular issue you are facing with the Apple music app, but we can definitely point you in the general direction.

Here are the reasons.

  • Quite possibly, the update wasn’t installed properly.
  • The app was outdated, and it needs to be updated.
  • The app is not supporting the old iOS hardware.
  • Some issues appeared after the update.

Part 2: 2020 New Ways to Fix Apple Music Keeps Crashing on iOS 16/15

Well, you learned about the reason for Apple music freezing on iPhone. But it is time to learn the solutions.

The Apple music freezing 2020 solutions that we will have discussed below are very effective. They can be performed easily and effectively by any user, but we still have discussed all the details below.

So, check out the fixes for Apple music freezing on iPad.

Way 1: Fix Apple Music Keeps Freezing without Data Loss

In this first way, we will be discussing the most effective way to fix iPhone music app crashes without data loss.

This will only be possible if you use a professional system recovery software for the repair of the iOS system. It is very simple.

The program we are recommending is called Tenorshare ReiBoot. It is one of the best and capable of repairing more than 50 different iOS system related issues. It makes it possible to enter and exit recovery mode with a single click and supports the latest iOS versions.

So, without further ado, let’s check out the steps to fix Apple music freezing 2019.

  • Download and then install ReiBoot on a computer.
  • Then, connect the iOS to it and run the program. Select ‘Repair Operating System’ from the main interface.

    repair the operating system
    Image 1. Repair the OS
  • After that, click on ‘Fix Now’ to proceed.

    Image 2. Proceed
  • In the following panel, select the required firmware and download it.

    download firmware
    Image 3. Download firmware
  • After the firmware is downloaded completely, click ‘Repair Now’ for iOS system recovery.

    download firmware
    Image 4. System repaired successfully

So, this is the best fix without data loss if Apple music keeps freezing. Try it out.

Way 2: Why Not Restart Your iPhone

The second most effective fix if Apple music frozen is Restart. Unfortunately, as the app is stuck or constantly crashing, you have to make a force restart.

A force restart is pretty simple, but the steps vary from model or model.

iPhone 6S and earlier

Simply, press and hold ‘Power’ and ‘Home’ buttons together until the device restarts.

iPhone 7 and 7 Plus

With this model, you have to do ndddthe same with ‘Power’ and ‘Volume Down’ buttons until the device restarts.

iPhone 8, 8 Plus, X, 11

  • Make a quick tap on the ‘Volume Up’ button.
  • Then, do the same for the ‘Volume Down’ button.
  • After that, press and hold the ‘Power’ button until the Apple logo is displayed on the screen.

  • restart iphone x
    Pic 1. Hard reset

If Apple music crashing on your iPhone, still then proceed to the next way.

Way 3: Solve Apple Music Frozen by Cleaning All Background Apps

It is quite possible that the Apple Music app crashing due to some faulty background app on your iPhone.

If that is the issue, then the fix will be very simple. Seek out the app and uninstall it.

  • Just go to the ‘Settings’ of your iPhone and tap on ‘General’.
  • Then, scroll down, and tap on ‘Storage & iCloud Usage’.
  • Then, go to ‘Manage Storage’.

    remove apps
    Pic 2. Remove apps

Now, all the apps on your iPhone will be displayed on the screen. Tap and uninstall the one that is causing a problem.

Way 4: Try to Restart and Re-sign in Apple Music App

If Apple music freezing and the previous method didn’t help at all, then you have to restart the app. But you can’t merely exit the Apple music app just like that. You have to force close the app.

Here’s how to do it.

  • Find the Apple music app and swipe up. The app will be stopped.
  • Then, run the app again.

Now, you have to login to Apple Music using Apple ID.

  • From ‘Settings’ tap on ‘Apple ID’.
  • Scroll down and tap on ‘Sign Out’.
  • Sign in again, in a similar manner.

This is one of the effective ways to fix the music app crashing. If this also didn’t affect, then move on to the next solution.

Way 5: Re-Installing Apple Music Can Resolve Apple Music App Crashing

In most cases, if an app is causing issues, then re-installing the app tends to fix the problem. So, if Apple music keeps crashing, then we recommend at least once to uninstall and then re-install the app.

  • Press and hold the Music icon on the Home screen.
  • Wait for the ‘X’ to appear at the edge of the icon. Tap on it.
  • After that, restart the device and download the app from the App Store.

    reinstall the app
    Pic 3. Reinstall the app

So, if you were complaining, ‘My Apple music keeps crashing’; then, we recommend uninstalling and re-installing the app once.


So, the answer to ‘Why is my Apple music not working?’ is pretty clear. But if you are looking to fix Apple music freezing on iPhone, then Tenorshare ReiBoot is the best solution. There is no risk of data loss, and the issue will get fixed effectively.