iPhone Tips

Official How to Adivse 'Outlook Not Working on iPhone'

by Jenefey Aaron   Updated on 2020-05-19 / Update for  iPhone Tips

Whether you are a student, a businessman, an entrepreneur, or belong to any profession, you have to manage your emails almost daily. The Outlook on iOS does a multitude of functions like managing your emails, syncing calendar, and your contacts. But many iPhone users have reached us to discuss a very common issue pertaining to outlook. They complain that outlook mail not working on iPhone. However, you can fix this problem in just few minutes.

This article will discuss various issues related to Outlook on iPhone and will provide quick fixes to resolve those issues. Continue reading the article to find answers to all your queries.

Part 1: Why Is Outlook Not Working on My iPhone

There can be a myriad of reasons why outlook stopped working on iPhone. From incorrect mail settings and Outlook app crashing to a lost connection with server and fault in email configuration, an iPhone fails to send or receive the emails due to any of the above-mentioned issues. This guideline is specifically developed to help you understand the easy fixes to resolve the issues of Outlook on your iPhone.

Part 2: Common Issues & Quick Fix for Outlook App for iPhone Not Working

As mentioned earlier, several issues may lead to malfunctioning of Outlook on your Apple device. However, I will explain in detail 5 common problems of outlook and how to fix them in just a few minutes. So, if outlook email on iPhone not working, follow the below guidelines.

Problem 1: Failing to Install Causing Outlook Not Working iPhone

Outlook app mail fails to install on your iPhone due to problems like shortage of space on the device, unavailability of wi-Fi or data connection, or your device doesn’t meet the minimum requirements to install the app.

Quick Fix

Make sure that your iPhone meets all the above conditions. i.e., it has enough storage, a Wi-Fi, or data connection and it also meets the minimum requirement of the Outlook App. Once you ensure these criteria, the issue of outlook not loading on iPhone will be resolved automatically.

Problem 2: Outlook App Crashing Making Outlook App on iPhone Not Working

It is a common issue on many iPhone devices that the outlook app is crashing when you launch the app creating unnecessary complications for you. Well, this issue can be fixed easily.

Quick Fix

If the outlook app on iPhone not working due to crashing issues, first clear the browser’s cache on your device. Then delete the app and re-install it. Hopefully your issue will be resolved.

Problem 3: Can't Sync Calendar & Contacts

The Outlook App cannot sync calendars and contacts if you have set up your email as IMAP or POP account. Both IMAP and POP are methods to access your emails. Also, the App might not be authorized to sync calendars and contacts and you may feel that outlook mail not working on iPhone.

Quick Fix

First of all, check your sync settings and make sure the calendar is enabled with your account you are using for the Outlook app. To do that;

  • Go to calendars and tap the three lines to open the status bar.
  • Now, ensure that Calendar is selected under for your email account. If your account is not present in the list then, you have to remove and re-add your account and make certain you are not using IMAP to access your emails.

If the issue persists, then make sure that Outlook App has permission to sync your contacts and calendar.

Problem 4: Can't Find Needed Feature on iPhone/iPad

Some iPhone users complain that they cannot find any specific feature of Outlook App on their iPhones or iPads. Before checking features, make sure you have the updated version and then check if the iPhone outlook push not working.

Quick Fix

Unfortunately, there is no direct way to add any required features. You have to contact the ‘Customer service’ of Microsoft Outlook to add the features you want. You can Click Here and vote for the required feature.

Problem 5: Outlook Not Loading on iPhone or Can't Sign into App

Many iPhone users complain that outlook stopped working on iPhone or they are unable to sign in to Outlook App. If you are facing such an issue then you might be entering wrong information of account or your email account is not supported by the Outlook app.

Quick Fix

You can resolve this issue in two different ways;

Plan A:

  • Re-enter your account email ID and password carefully and then try to sign in.
  • If it is not working then, then take help from ISP (Internet Service Provider) or email provider to check the details of your account type.
  • If you find out that your account is not supported, then you have to make a new email address compatible with Outlook App.

Plan B:

  • Remove the account and then add it again to fix the issue.
  • To remove your account, go to ‘Settings’ and tap on your account that you want to remove the account.
  • Then select either ‘From Device’ or ‘From device and Remote Data’ option .
  • Finally, add the account again and then try signing in. Your issue should be resolved.

Part 3: The Right & Best Key to Fix Outlook App on iPhone Not Working

Having explained quick fixes, it is imperative to mention the best tool to fix Outlook App. Tenorshare ReiBoot is developed to fix all the common issues of iOS-like bugs, stuck issues, unresponsive screens, or any performance issue of apps installed on your iOS device. It is the safest software to resolve iOS issues with guaranteed results. Moreover, it is compatible with all versions of iPhones.

Key Feature of Tenorshare ReiBoot- Repair All iOS Problems

Tenorshare ReiBoot has a unique feature of ‘Repair all iOS problems’ to help iPhone users fix common issues of their iPhones in just a few clicks. So, if outlook not working on iPhone or your device has any other such issue, follow the below guidelines to resolve all underlying issues.

  • Firstly, Install ReiBoot on your PC and launch it. Then connect your iPhone to the computer and select ‘Repair Operating System’ as shown in the figure.

    outlook on iphone not working
  • Now click on ‘fix Now’ to resolve all the issues of your iPhone including Outlook App.

    fix outlook not working now
  • Then, you will enter a new interface showing the details of your device. Click on Browse to manually select the desired path and then click ‘Download’ to start downloading Firmware Package.

    download firmware to fix outlook
  • Within a few minutes, it will be downloaded. Finally, click on ‘Repair Now’ to begin the recovery procedure. The process will take a few minutes and once it is finished.

    fix outlook not working process done

Now your iPhone will start as normal and all issues would have been resolved.


To conclude, this article has discussed all common issues related to Outlook not working iPhone and also provided quick fixes. We have found out that Tenorshare ReiBoot is the quickest and reliable software to, inter alia, fix all common issues of IOS using its special feature of ‘Repair All IOS Problems’. It is quick, authentic, safe, and supports all versions of the iPhone.

Hope this article has helped you better understand the basic issue of Outlook App and how to fix those issues.

  Updated on 2020-05-19 / Update for  iPhone Tips

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