How would you feel if you can’t access food or water? That might be the feeling of social media addict on Android when Facebook app stopped working in late June 2017, because to them Facebook is as essential to their lives as food and water.
They were confronted with the error message that “Facebook has stopped” when attempting to open the Android app. They vent their frustration to the social media, and the situation seemed to grow exponentially.
But luckily, there are relatively straightforward ways to fix the error.
Many took to social media to vent their frustration, but fortunately, it seems like there is a fairly simple way to fix your Facebook for Android app.
For that specific June error, the problem lies in the bad update. Facebook frequently updates its app to try and provide users with a smooth and fast experience. But the regular tight deadlines for multiple platforms might cause a slip in the coding. The update that supposed to make things better was making things worse.
To get your Facebook app up and running again, close down the app completely. Don’t forget to remove it from the background. After that, you’ll need to update the app to the latest version of the Facebook for Android app using Google Play.
Since it’s been months since the accident, there are newer versions of the app available that resolved the problem. The problematic app is version 126.96.36.199.337, and if you should upgrade if you are still using it.
The cause of the problem itself, however, remains unrevealed as Facebook keeps its mouth hushed about it.
The June incident is not the first, and surely won’t be the last. There are possible crashes and errors in the future builds of Facebook apps for Android. It’s not the matter of if but when. The question is when the unavoidable does come, what can you do?
The first step in troubleshooting that you should try is to restart the app. Simply close the app completely, including from the background, then re-open it. You would be surprised to learn how this simple step could overcome many app-based errors. If it works, you don’t have to stress any further.
If restarting the app doesn't help, turn off your device completely and restart it. Some Android phones come with the restart shortcut. This approach should be your best choice if you’ve noticed the smartphone freezing or other apps acting strangely. Sometimes a quick reboot of your device is all it takes.
If both previous approaches don’t work, open the Google Play Store to see if there is an update for the Facebook app. Just like the June incident, new updates may not offer major features or an overhaul, but they can often fix bugs and kinks within the app.
Having trouble installing the most recent version of the app? The recommended action from Facebook itself says that you should delete the app, restart your device, then download and reinstall the app all over again.
When everything else fails, check your device’s help center for instructions to troubleshoot apps. As there are virtually too many variants of Android phones, there is no “one solution fits all” approach to fixing apps.
When you need to go to the extreme to fix the Facebook problem, you might lose all of your data. So before you do anything to your device, always back up the data so you can restore it, then get up and running in no time. You can use Tenorshare Android Data Recovery to help you backup and restore your phone data.