Android Fix

How to Fix YouTube Not Connecting to Internet on Android and iPhone

by Sophie Green   Updated on 2023-07-20 / Update for  Fix Android

YouTube is the biggest video streaming platform on the planet — but it still has some annoying bugs that can deteriorate your user experience. For example, many users have been reporting the YouTube not connected to internet issue lately. They say YouTube not working on WiFi or mobile data, which leaves them in a dilemma wondering why is it happening.

If you’re one of the unfortunate souls whose YouTube not working on mobile data and WiFi, this article is for you. Read on to find out how you can get rid of this issue.

Part 1: Common Youtube Internet Connection Problem

If you’re wondering what the YouTube not connected to internet issue looks like, this section is for you.

If there’s a problem with your connection, you may see a problem that says “You’re offline. Explore downloads?”. Plus, if your internet connection is apparently active but not working well, you may see the main page of YouTube keeps loading, and videos never appear.

All in all, here are the top errors you may see.

  • Permanently loading homepage.
  • “You’re offline. Explore Downloads?”

    youtube you are offline explore downloads
  • “Connection Error”.

Part 2: How to Fix YouTube not Connecting to Internet Issue

Now that you know how YouTube cannot connect to internet issue looks like, it’s time to look at some possible fixes to the problem. There are multiple fixes you can try, and we will guide you through them one by one.

“How do I fix my YouTube network problem?” — it’s a common question asked by most people who’re facing such issues. And here are the top fixes if your YouTube says no internet connection.

Way 1: Restart Your Device

On Android:

To restart your Android device, follow the steps mentioned below.

  • Press and hold the power button on your device.
  • Tap “Restart”, then tap it again to confirm.

On iPhone:

To restart your iPhone, follow the steps mentioned below.

  • Tap and hold the Side button, as well as the Volume Up button at the same time.

    restart iphone
  • Slide to turn off.
  • Wait 30 seconds.
  • Press and hold the Side button to turn it back on.

Way 2: Check If Data Usage Is Turned on for YouTube

On Android:

Open the Settings app, then follow the steps.

  • Go to Mobile Network > Data Usage > Network Access.
  • Make sure the usage for the YouTube app is turned on.

On iPhone:

Follow the steps:

  • Open the Settings app.
  • Go to Cellular.
  • Scroll down until you see YouTube.
  • Make sure the toggle for YouTube is turned on.

Way 3: Check Internet Connection

Your internet connection needs to work without a problem if you wish to watch videos on YouTube. Hence, if there’s something wrong with it, YT won’t work. To check whether your internet connection is working fine, follow the steps.

  • Download and install the Speedtest app from the Store.
  • Run the app and perform a speed test.
  • If the speed is good enough and stable, then YT should work fine.

Way 4: Reset Network Settings

On iPhone:

Open the Settings app, then follow the steps.

  • Go to General > Transfer or Reset iPhone > Reset > Reset Network Settings.

    Reset network settings iphone
  • Enter your passcode to confirm.

On Android:

Open the Settings app, then follow the steps.

  • Go to System > Advanced > Reset options > Reset network settings.

    Reset network settings android
  • Wait for the process to complete.

Way 5: Clear Cache & Data on YouTube

To clear the cache and data of the YouTube app, follow the steps.

  • Go to Settings.
  • Go to Apps > YouTube > Clear Cache, Clear Data.

    clear cache youtube

Way 6: Log out of and Log Back on YouTube

Logging out of your YouTube app and then logging back in might solve the problem for you. To do that, follow the steps.

  • Open the YouTube app.
  • Tap your profile picture on the top-right corner.
  • Tap on your account.
  • Tap “Manage accounts on this device”.
  • Select “Remove from this device”.
  • When you’re logged out, tap the Log In button to log back in.

Way 7: Fix Youtube Not Connecting to Internet due to Glitched System

If you’ve tried everything and your YouTube not connecting to internet even now, there may be something wrong with your Android system. Luckily, you can use Tenorshare ReiBoot for Android, and Tenorshare ReiBoot to fix the OS on Android and iPhone respectively.

Here’s how to fix YouTube no network connection problem with Tenorshare ReiBoot for Android.

  • Download and install Tenorshare ReiBoot from the official download page.
  • Connect your phone to the computer using a USB cable. Make sure USB Debugging is turned on in your device’s Developer Settings. Then click “Repair Android System” > “Repair Now”.

    reiboot android repair now
  • Enter correct info about your device and click Next.

    reiboot android select correct device info
  • Wait for the download to complete. When it’s done, click “Repair Now”.

    reiboot android repair now
  • Wait for the repair process to complete.

    complete repairing process

Now, your Android system should be working fine and all the issues related to the YouTube connection should be gone.


If you’ve been getting the YouTube not connected to internet problem on your YouTube app, you may be wondering how to fix it. Luckily, this article has covered all the methods you could need to get rid of this problem.

If you’ve tried all the basic methods and nothing seems to work, Tenorshare ReiBoot for Android is your final solution.