Why Is My MMS Not Working on Android, How to Fix?

by Sophie Green   Updated on 2020-07-07 / Update for  Fix Android

After receiving the last update, my phone will no longer receive mms messages. The same goes with group messages. I receive a download button instead of a message and it will not download."

MMS is an upgraded version of SMS that allows you to send and receive multimedia content on your phones. You can send items like images and videos via an MMS to your friends and family. Sometimes, the MMS feature may not work and it makes you wonder why is my MMS not working on Android? There are various reasons it does not work on your Android phone.

Depending on how the issue is occurring, you can take appropriate actions to fix the issue on your device. Once you have resolved the issue, you will be able to both send and receive multimedia content via MMS on your device.

Part 1. Why Is My MMS Not Working on Android?

It is important to learn why is my MMS not working on Android before you go and implement the fixes. If you know what is causing the issue, you can prevent that in the future and avoid facing this error on your device. The following are some of the main causes of the issue.

  • Restricted Data Access
  • Poor Network Connectivity
  • Incorrect MMS Settings on Your Phone
  • Android OS glitch

Part 2. How to Fix MMS Not Working on Android?

Now that you are aware of the reasons why MMS not working on Android, you may want to find out the possible fixes to the issue. There are actually several ways to fix the MMS not working issue on your phone and start sending and receiving MMS messages.

1. Turn on Mobile Data

If your Android phone restricts the usage of mobile data, this can affect how the MMS are sent from your device. This can cause many types of MMS issues on your phone.

First of all, you need to make sure the mobile data option is enabled on your Android phone. MMS utilizes your mobile data connection to send and receive MMS. It is pretty easy to enable this option on your Android device.

  • Head to Settings > Wireless and Network Settings > on your Android phone.
  • Turn on the option that says Mobile data.

    why is my mms not working on android

Your phone should now be able to send and receive MMS.

2. Reset Mobile Network

Your phone uses the saved access point details to connect to the MMS server. If these settings are not correct, you can reset them to the factory defaults as follows.

  • Tap Settings > General management > Reset.
  • Select Reset network settings from the given options. If necessary, you need to enter the screen unlock PIN or password to continue.
  • Then tap Reset settings to confirm action.

    my mms not working on android

Once the incorrect settings are fixed, you should not have the MMS not working on Android issue anymore.

3. Make Sure Auto-download MMS is Turned on

If you are facing an issue where your MMS messages are not automatically downloaded, you can fix that by turning on the auto-download MMS feature on your phone.

  • Launch the Messages app on your phone.
  • Tap on the three-dots at the top-right corner of your screen and choose Settings.
  • Enable the Auto-retrieve option under the MMS section.

    why mms not working on android

Your MMS messages will now be automatically downloaded to your phone.

4. Clear the Messages App’s Data

One reason why you MMS is not working on your phone is that there is an issue with the Messages app. You can try to fix that by clearing the Messages app's app data.

  • On your phone, go to Settings > Apps & notifications > Messages > Storage.
  • Tap on the option that says Clear Storage followed by Clear Cache.

    clear messages data to fix mms problems on android

Relaunch the Messages app and you should be able to use MMS.

5. Reset your APN Settings to Default

Lastly, you can reset your APN settings to the defaults. This is a pretty good way to fix incorrect settings. You can do it from the Settings app as shown below. Once that is done, you need to reach out to your carrier and ask for the correct MMS settings.

  • Go to Settings > Wi-fi & internet > SIM & network > [choose your SIM] > Access Point Names.
  • Tap on the three-dots at the top-right corner and select the Reset to default option.

    reset apn to resolve mms issues on android

Part 3. The Easiest Way to Fix MMS Not Working on Samsung after Android Update

If you recently update Android OS, and the MMS not working on your Samsung device, then there must be a problem with your Android OS. ReiBoot for Android is a popular Android OS repair tool that allows you to fix the MMS and many other issues on your Android-based device by fixing the actual operating system of your phone. Once that is fixed, all other features on the phone will automatically be fixed.

The following is how you can use it to get rid of the MMS issue on your phone.

The following shows how to use this tool to repair your phone.

  • Download and install the software on your computer.
  • Connect your phone to your computer, launch the software, and click on Repair Android System.

    why mms not working on android
  • Click on Repair Now on the following screen.

    fix mms not working on android
  • Enter the details for your device and hit Next. Wait for the software to download the firmware for your phone.

    fix my mms not working on android
  • Click on Repair Now to start repairing your phone with the firmware. You will see the live repair progress on your screen.

    mms not downloading on android
  • Click on Done when your phone is repaired.

    mms not working fixed

All the issues including the MMS ones should now be resolved on your Android phone.

Summary

If you ever find that the MMS feature is not Working on Samsung or your Android phone, you can fix that by following the several methods given above. Once you have done that, you will be able to send and receive MMS on your phone.

MMS Not Working on Android FAQs

1. How do I turn on MMS on my Samsung Galaxy?

Turning on MMS on a Samsung Galaxy phone is fairly easy. You can head to Messages and tap on Menu icon > Settings > More Settings > Multimedia messages and enable the option Auto retrieve or Roaming auto retrieve.

2. How do you download MMS messages on android?

You can download MMS messages on Android by tapping on them when you see a notification on your screen. The message then gets downloaded and saved to your device.

3. Why is my Samsung phone not receiving picture messages?

There may be an issue with your mobile data or APN settings that is preventing you from downloading picture messages on your Samsung phone. You can enable the mobile data and reset your APN settings to fix the issue.

  Updated on 2020-07-07 / Update for  Fix Android

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