iPhone Problems

How to Fix iPhone Screen Not Responding [iOS 17 Update]

by Jenefey Aaron   Updated on 2023-08-03 / Update for  iPhone Fix

If you are one of those unlucky people who got their iPhone screen stuck and no matter what they do it just won't respond to taps and swipes then worry no more we got you covered. We have enlisted some of the most effective fixes in this article which can be used to fix iPhone screen not responding problem. It is a very common issue many users have been facing it, it can be caused due to number of reasons which include buggy third party apps, software updates and malfunctioning hardware. This can be very frustrating because there is not much to do with your phone if your screen is suddenly freezing.

Part 1: Why iPhone Screen is Not Responding

As discussed earlier there are number of reasons why you can be facing unresponsive screen issue on your iPhone. The most common culprits involve unclean scree, wrongly configured 3d touch settings, bad beta update, software glitch, buggy third party app, out of memory, over heating and it can be also due to malfunctioned hardware underneath the screen. However, most of these issues are fixable via simple solutions which are given in this detailed guide.

Part 2: How to Fix iPhone Screen Unresponsive Issue

If you are experiencing iPhone screen unresponsive issue, freezing device or completely stuck iPhone then you can try these fixes given below to resolve the problem.

1. Clean Phone Screen

As simple it sounds, there can be times when dirt or some other unwanted stuff makes a thin layer on the screen making your screen rough and hard to use. Cleaning the screen properly must be the very first thing you must do before proceeding to further solutions.

2. Hard Reboot iPhone

Sometimes all you have to do is reboot your iPhone to fix different problems, your screen is unresponsive hence you will need to do a hard reset to get rid of this problem. Hard reboot is like forcing your iPhone to shut down and its completely safe to do. This is how you do it:

For iPhone 6 and older:

Step 1: Hold down power button and home button simultaneously till your iPhone shuts down

Step 2: Once it is off, hold your power button again till Apple logo is displayed

restart iphone

For iPhone 7:

Step 1: Hold down power button and volume down button at same time till your iPhone completely shuts down.

Step 2: Now hold power button again till Apple logo is displayed

restart iphone 7

For iPhone X and newer:

Step 1: Press and quickly release the volume up button

Step 2: Press and quickly release the volume down button

Step 3: Then, press and hold the side button until you see the Apple Logo on the screen

restart iphone x

3. Delete Faulty App

Most of the time when you install a buggy app it can cause conflicts and make your iPhone unresponsive or stop working. If you are facing such problem after the installation an app then most probably that app is the culprit and there are high chances of fixing your problem by uninstalling the app from your iPhone.

4. Remove Screen Guard

There is also good chance that your screen guard is causing issues if not installed correctly on the screen. You can also try removing your screen guard and checking if the problem resists. If gets normal on removal of screen guard then probably get new good quality screen guard and install it properly.

5. Modify 3D Touch Settings

Configuring 3D touch can also fix screen responsiveness problems, you can change the amount of pressure you need to activate 3D Touch. This can also resolve freezing and unresponsive problems on your iPhone. To modify #D touch settings follow these steps:

Step 1: Go to Settings > General > Accessibility > 3D Touch

Step 2: Now use the slider to adjust sensitivity settings and check if it solves the issue

6. Fix Unresponsive iPhone Screen without Data Loss

iOS Fix tool ReiBoot is an excellent tool which can be used to fix all sorts of stuck issues on any iOS device. You can use it on your iPad too, it is very easy to use and provides one click solution to all of your problems. This is how you can use Tenorshare ReiBoot to fix unresponsive iPhone screen issue:

Step 1: Download and install ReiBoot on your computer and then run the software and connect iPhone to computer. Click "Repair Operating System" once the device is recognized.

enter recovery mode

Step 2: Then you'll see an interface like below, click "Start Repair" to proceed if your iOS device is not working properly.

Step 3: Then you'll enter the firmware download screen. You can click "Browse" to set the save path for the firmware. Then click "Download" to start downloading firmware package.

download firmware

Step 4: Once the firmware package is downloaded to computer, you can click "Start Repair" to start system recovery.

repair operating system

7. Restore iPhone to Factory Settings in iTunes

When we are talking about factory restore iPhone, iTunes will definitely be the first choice to force restore iOS firmware. Before start, please make sure the iTunes on your PC/Mac is up to date to avoid unnecessary iTunes errors. Also, you need to disable the Find My iPhone feature.

Step 1: Run iTunes and connect your iPhone with it. Click the device icon when detected.

Step 2: Click Summary and choose Restore iPhone from the right panel. A message will pop up asking "Are you sure you want to restore the iPhone…" Click Restore to move on.

Step 3: You iPhone will reboot with Apple logo and loading bar. After that, go ahead and set up your device.

restore iphone

We have discussed why iPhone can become unresponsive, what are the main causes of such behaviour and what are the possible fixes to get rid of this problem. We have also listed our personal favorite tool which can be used to fix all sorts of iOS stuck issues with a single click.