Top 5 Ways to Fix iPhone X Went Black And Wont Turn On When Update to iOS 13.3/13.2/13

My iphone X black-screened on Friday - the day apple closed all of its stores! I've tried a force restart - no joy - and iTunes on my laptop won't recognise it either. Does anyone have another solution or where can I take it to be looked at? "

-- From Apple Community

Having a black/blue screen on your new iPhone X/Xs/XR is the last thing you wish to see, but it does happen sometimes. What is the reason that led to iPhone X Max black screen? Here are common scenarios about iphone x black screen.

  • iPhone x went black and wont turn on after ios 13.3/13 update
  • iPhone x suddenly black screen
  • iPhone x screen gone black after ios jailbreak
  • iPhone x black screen not responding
  • iPhone x black screen after dropping
  • iphone x black screen wont turn on due to water damage
  • iphone x max black screen with unknown reason

Note: If you have other black screen problems, welcome to leave a message for us at the bottom of the article.

This article walks you through several solutions to help you fix the issue of iPhone x went black and wont turn on. The methods presented in this article are generic and can be applied to any scenarios.

Way 1: iPhone XS Screen Not Turning on? Charge It!

If your iPhone X is just having a black screen and won't turn on, it's probably that the battery has been drained out. This is most likely, but could be ignored by many iPhone users. If this is the case, your iPhone screen will display the empty battery image with the black background. And what you need to do is just plug the charger to your iPhone wait it to be light up automatically when it has enough power.

battery drained out
pic: battery drained out

If iPhone X still stuck on black screen after charging for a while, then move on to the next method.

Way 2: [100% Effective] Fix iPhone X Screen Black Wont Turn on (No Data Loss)

Sometimes the black screen and freeze is caused by system glitches. I will suggest you to repair the iPhone system using Tenorshare ReiBoot - a professional iOS system repair tool aiming to fix all kinds of iOS errors & stuck like apple logo, black/blue screen of death (BSOD), DFU mode, reboot loop, and so forth. Tenorshare ReiBoot is now updated to support iPhone X, iPhone 8 & 8 Plus and latest iOS 13.1.3/13.1.2/13.

  • Launch Tenorshare ReiBoot on your computer, and connect iPhone X to the program. Then Click "Repair Operating System".

    enter recovery mode
    pic: enter recovery mode
  • If your iPhone is having an error, the program will detect it and come to the interface below. Just click "Start Repair" to start repairing your system.

    start repair
    pic: start repair
  • Click "Download" to download the latest firmware before restoring the system. After downloading, Tenorshare ReiBoot will start repairing the system. Wait a few minutes for the program to complete repairing.

    download firmware
    pic: download firmware

In most cases, the system glitches including black screen will be fixed after system recovery. All data in your device is kept fine.

Way 3: Force Restart When iPhone X Screen Black Wont Turn on

This is the easiest way many iPhone users would think of when their iPhone gets stuck or is having some other system problems. But to force restart an iPhone X is a little different from other models. Follow the steps below to learn how to iPhone X screen frozen and black by a force rebooting.

  • Press and then let go of the volume up button.
  • Press and then let go of the volume down button.
  • Press and hold down the side button (or the sleep/wake button) until you see the Apple logo on the screen.

    download firmware
    pic: download firmware

If this method fails to reboot you iPhone X back to normal, you may consider further trying the following methods.

Way 4: Factory Reset iPhone X to Fix iPhone X Screen Went black But Still Works

If you are unluckily failed to fix iPhone X black screen stuck, the last resort is to restore your device in iTunes. Remember to back up iPhone as factory reset will erase all the files.

  • Run iTunes on your computer and connect iPhone to computer, tap on "Trust" to trust the computer.
  • Click on the iPhone icon and select "Summary".

    restore iphone x with itunes
    pic: restore iphone x with itunes

Note: this method only work when your iPhone X is responive to tounch because you need to tap on "trust" to trust the computer. If your iPhone X screen went black wont turn on, you can still factory reset it with the help of Tenorshare ReiBoot.

download firmware
pic: factory reset iphone x


This article provides to you with three ways to fix iPhone X went black and wont turn on. Among the three, Tenorshare ReiBoot is the most effective and with the highest rate of success in fixing the black screen issue as well as other stuck problems (like stuck on Apple logo) with your iPhone/iPad/iPod touch.

  Updated on 2020-03-22 / Update for  iPhone Fix

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