Photos Stuck on Preparing to Import from iPhone [2024 Updated]

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Anna Sherry

Updated on 09/11/2024 / Fix iPhone

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Why does my iPhone say preparing to import photos then disconnect from Mac? I'm trying to transfer photos, but it gets stuck on preparing to import and then my iPhone disconnects. Anyone else having this issue? How do I fix it?

- from Reddit

Even though transferring photos from iPhone to Mac is easier most of the time. However, sometimes the process can halt due to preparing to import from iPhone problem. Well, there can be various reasons behind the occurrence of iPhone photos import to Mac taking too long.

Fortunately, there is always a solution to avoid getting photos stuck on preparing to import from iPhone issue. Here in this guide, we have brought reasons and 8 fixes for preparing to import from iPhone issue, also for the newly released iPhone 16.

Why Are My Photos Preparing to Import from iPhone Stuck

If your photos are stuck on preparing to import from iPhone, it can be a frustrating experience. This issue often arises due to several factors, including software glitches, connection problems, or settings that interfere with the import process.

Common Causes

  • Connection Issues: A faulty USB connection or a damaged cable can prevent proper communication between your iPhone and Mac.
  • Software Glitches: Outdated software on either device can lead to compatibility issues. Ensure that both your iPhone and Mac are running the latest versions of iOS and macOS.
  • iCloud Photo Sync: If iCloud Photos is enabled, it may interfere with the import process, as your device could be trying to sync photos instead of transferring them.
  • Trust Settings: If your iPhone does not trust the connected Mac, it may hinder the import process. Make sure to select "Trust" when prompted on your iPhone.

Part 2: Fix Photos Stuck on Preparing to Import from iPhone to Mac - Common Tipes

Let’s get to know different ways of dealing with photos preparing to import from iPhone:

1. Check Whether Your iOS Device has Trusted the Mac

If you don’t connect your iPhone to mac regularly, then you need to turn on “trust the computer” to avoid preparing to import photos from iPhone for longer. For this, simply confirm that you trust the mac, and then enter your passcode on your iOS device.

However, if you have connected the iPhone already, then the pop-up will appear and you just need to tap “Trust”. Do not need to enter our passcode.

trust the computer to fix preparing to import from iphone

Related read: Fix Trust This Computer Not Showing Up on iPhone

2. Reset Location & Privacy

If you are seeing preparing to import from iPhone on screen but your device isn't recognized by the mac, then this can be because of a connection error. Sometimes, the connection error can occur because of location and privacy settings as well.

  • Go to settings and then General.
  • Click on Transfer or Reset iPhone/Reset.
  • Select Reset Location and Privacy on iPhone and it’s done. This can help you to resolve preparing to import from iPhone.

    reset location and privacy for stuck on preparing to import from iphone

3. Restart the iOS Device and Mac

Restarting your iPhone or Mac is the most simple way to deal with a glitch and avoid the “photos preparing to import from iPhone” error occurs. To restart your mac to deal with photos preparing to import from iPhone, simply choose Apple Menu and select Restart. However, different iPhone generations can be restarted differently. Here we have described each generation for your ease.

restart iphone

iPhone SE, 5, or Earlier:

  • Press and hold the button on your iPhone’s top to let the slider button appear, then drag that slider and wait for up to 30 seconds to turn your device off.
  • Now again press the top button and hold it until the Apple logo appears on the screen to turn it on.

iPhone SE, 8, 7, or 6:

  • Press and hold the side button until the power off slider appears.
  • Drag the slider button and hold it for 30 seconds to turn your device off.
  • Now press and hold the side button to turn it back on.

iPhone X, 11, 12, or 13/14:

  • For these iPhone versions, you need to press the power button and volume button collectively.
  • Then drag the power off slider and wait for 30 seconds.
  • Now you can turn your iPhone back on.

4. Turn Off iCloud Photos Sync

To fix photos preparing to import from iPhone problem, you can turn off iCloud photos. It may be because your iCloud photos are syncing with your iPhone photos, which need a strong internet connection. And this process may disturb your Mac to detect the photos on your iPhone. To turn off iCloud Photos Sync, follow the steps below:

  • Go to Settings of your iPhone.
  • Click on App ID and then iCloud > photos.
  • Now turn the iCloud Photos off.

    turn off icloud photos for preparing to import from iphone stuck

Trying these steps may simply resolve photos preparing to import from iPhone quickly.

5. Update Your iOS Device and Mac to the Latest Version

If your iOS device and Mac don’t have the latest iOS 18 version, it may cause an incompatibility problem. This will further lead to photos preparing to import from iPhone problem. To resolve this solution, follow the steps below:

  • Go to Settings on your iPhone.
  • Then click on General and go to Software Update.
  • Select Download and Install if there has a new software version. You need to make sure that your iPhone has enough power.

    update to the latest ios version

You can update your mac system as follows:

  • Choose System Preferences from Apple Menu available in your screen’s corner.
  • Click on Software Update and then Update Now to install available OS updates.

Part 3: Avoid Preparing to Import from iPhone Stuck - Photos Transfer Tools

Here are some other ways to avoid preparing to import photos from iPhone problem effectively:

1. Use iCareFone to Import Photos form iPhone to Mac with One-Click

iCareFone is an amazing solution to import photos from iPhone to Mac. This powerful tool not only helps you avoid the stuck problem, but also provides a wide range of features to manage and transfer data betwee your iPhone and Mac/PC.

It can transfer over 10+ types of data, including photos, videos, contacts, and music, between iOS devices and computers without iTunes or iCloud. iCareFone also allows for easy backup of device data, enabling users to restore their information when needed. This solution is compatible for the latest iOS 18 and iPhone 16.

Photo Transfer from iPhone to Mac - Simple & Fast

  • Download iCareFone on your Mac or PC and install it. Now connect your iPhone with it and click on Trust this Device to start the process.

    icarefone main interface
  • Once the device is connected, now you have to select One-Click to Export Photos to PC.

    transfer iphone photos to mac
  • Now wait for a while and all the photos will be transferred from iPhone to Mac automatically.

    transfer iphone photos folder

This can let you export/import all your images from iPhone to Mac without facing Mac photos preparing to import from iPhone stuck issue.

2. Use Image Capture

Using image capture is another way to resolve preparing to import from iPhone stuck problem effectively. This application allows you an easier way to import photos from iPhone. However, image capture sometimes can be slower and requires more steps to complete the process.

Here are the steps to use image capture in this regard:

  • Connect iPhone with Mac and let it complete syncing process.
  • In the application folders, you will find image capture. Run this application and enter a passcode.
  • Now you will see iPhone in the list of devices in the left panel.
  • Your photos will appear in both Photos and image capture. Now select and import your preferred ones without preparing to import from iPhone stuck problem anymore.

    image capture for mac photos preparing to import from iphone

3. Use AirDrop

To resolve photos preparing to import from iPhone, here is another solution for it. You can send iPhone photos to mac wirelessly using AirDrop. However, this method is only helpful when you just need to transfer several photos. If you need to transfer a large number of photos, you will waste much time with this method. Here are the steps to follow for this “photos preparing to import from iPhone” fix:

  • Click on Settings and turn on your Bluetooth on iPhone.
  • Open photos and choose images you want to transfer.
  • Click on the share button and then select AirDrop.
  • Choose mac to transfer these photos. If it doesn’t appear, double-check its Bluetooth settings. Once the process is completed, you can view these photos on your Mac.

    airdrop photos to mac for photos preparing to import from iphone stuck

FAQs of Preparing to Import from iPhone

1. How long should preparing to import from iPhone take?

The "preparing to import from iPhone" process should typically take only a few seconds to a minute or two, depending on the number of photos being transferred.

2. What to do if an iPhone image transfer is stuck?

By following the fixes above, you can resolve the issue of photos stuck on preparing to import from iPhone and successfully transfer your images to your Mac.

3. How to tell if an iPhone transfer is working?

Look for progress indicators like loading bars on your devices and check if the transfer is taking a reasonable amount of time based on the amount of data being transferred.

Conclusion

We use our iPhones to capture special moments of life. However, sometimes sharing photos from iPhone to Mac can be problematic due to photos stuck on preparing to import from iPhone. While the fixes given above can help you in this regard effectively. Most importantly, iCareFone is a great choice for you to import iPhone photos without getting stuck. So, you must give that tool a try.

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