FaceTime can be an extremely useful tool since video communication is popular among people, and they tend to see the people on screen but not only listen to the voice. However, there are also lots of users who complain FaceTime camera not working on iPhone 7/7 Plus/SE/6s/6/5s/5, they could only heard the voice but cannot see the image, how to fix it?
When meeting with this problem, we suggest you to restart your iPhone first, and this can be the most time saving and effective way to fix all kinds of iPhone, iPad or iPod issues.
This kind of problem of FaceTime is mainly because the certification of FaceTime is out of date. An expired certification, generally, can be fixed by updating the system version. Thus, you can check the version of your device, and make sure to get it to the latest version. You can check by this path:
Settings >> General >> Software Update
If you find there is a version listed, you can choose to update and try FaceTime again.
Besides manually fix this FaceTime issue, we also have some more technical method which can be more effective. Tenorshare ReiBoot, which is recommended by various users, can help you fix kinds of iOS problems, like iPhone stuck at Apple logo/boot loop/black screen/red screen/blue screen, etc.
In order to fix FaceTime camera on iPhone 7/7 Plus/SE/6s/6/5s/5, you are required to download and install Tenorshare ReiBoot on your PC/Mac, and then launch the program and connect your iOS device.
You will be able to see the interface below, click “Enter Recovery Mode”, when your iPhone, iPad or iPod successfully get into recovery mode, you then will see “Exit Recovery Mode” is highlighted, click it. Wait for about 20 seconds your iOS device will reboot.
This is the basic function of Tenorshare ReiBoot, which can help you fix various iOS issues, and you can then check again. If you still can‘t make or receive FaceTime calls on your iPhone, you may consider whether the operation goes wrong or not.
Click the third option of Tenorshare ReiBoot “Fix All iOS Stuck”, and Tenorshare ReiBoot will automatically detect the situation of your idevice.
No matter your iOS device works well or not, you can choose to refresh its operating system and keep a good performance. Choose “Repair Now”, and you will be guided to download or import the firmware.
When preparations are done, you can follow the hint to operate and patiently wait until it ends.
When you have done all these methods, you now must have solved this FaceTime camera not available issue, if not, we suggest you to check whether your camera can work or not. Troubles caused by hardware could be solved by Apple official store.