Contacts Not Showing up on iPhone? Here's Why & How to Fix
Q: "My contacts are not showing up when I receive calls or texts. I'm only getting numbers. How do I fix it?"
It has been a very common problem for a lot of iPhone users especially after upgrading to the latest iOS 13.4.1/13/12. There are various reasons why contacts not showing up on iPhone. Here are some of them that can describe what actually is happening.
- iPhone is unable to access contacts on iCloud
- Wrong Cloud Credentials
- Groups are switched off
- iTunes Sync errors
- Software Glitches
In this article, you will find different ways that can solve contacts not showing up on iPhone XS/XS Max/XR/X/8/8 Plus/ 7/7 Plus/6s/6 issue easily. Keep reading till the end to find a solution that best suits you.
- Part 1. Common Possible Ways to Fix iPhone Contacts Not Showing up
- Part 2. The Best Way to Fix Contacts Not Showing on iPhone
Part 1. Common Possible Ways to Fix iPhone Contacts Not Showing up
The following ways can help you fix iPhone contacts not showing up when calling or after update, try these ways one by one.
Way 1. Force Restart Your iPhone
Most of the time, your iPhone is not showing contacts because it's unable to access contacts on iCloud. Besides, this is the first thing and also the simplest way you can do whenever anything happens to your iPhone.
- For iPhone 8 or later model: Press the volume up and down button. Then, long press the side button till the Apple logo appears and the device restarts.
- For iPhone 7/7 Plus: Press and hold the Power (On/Off) button and Volume Down button to restart your device.
For iPhone 6s or earlier model: long click the home button and the sleep button till the Apple logo appears and the device restarts.
Way 2: Enable The "Show All Contacts" Option on Your iPhone
Maybe your groups are switched off and it can be a normal reason for your lost contacts . To solve with this problem, you can try to enable all contacts on your iPhone.
- First you need to go to the "Contacts" menu of your iPhone.
- Now from the top left corner of your screen, tap on the "Groups" option.
Now ignore "Hide All iCloud" option and enable the "All on My iPhone" option.
Way 3: Sign out of iCloud and Sign in back
If your iCloud credentials are wrong, it can make your contacts not showing up on iPhone. Try to sign out of iCloud and sign in back.
Go to "Settings" option and choose "iCloud" , scroll down and tap on "Sign Out".
- Tap "Sign Out" again and then tap on "Delete from my iPhone".
- On the next option tap "Keep on My iPhone".
Now provide your password and tap on "Turn Off".
Way 4: Check Your Cloud Settings
You can try checking your iCloud settings. Sometimes upgrading your iOS may change your iCloud settings which will obviously make iPhone not showing contact names. Here is how to do it.
For iOS 10 and earlier:
- Go to "Settings" option, then select "Mail", then go to "Accounts".
- Now tap on your account and turn the Contacts "On".
For iOS 11/12 and newer:
- Go to "Settings" option, then select "Accounts & Passwords".
Now tap your mail account and turn Contacts "On".
Part 2. The Best Way to Fix Contacts Not Showing on iPhone
Sometimes contacts not showing up on iPhone may be caused by iOS errors. In this case, you need to repair your iOS with a professional tool like Tenorshare ReiBoot. This amazing tool can help you enter/exit recovery mode of your iPhone in one click. It can solve any kind of iOS related problems on your iPhone. Here is how you can use it to solve the contact not showing issue:
Download, install and launch the software on your PC and connect your iPhone to your PC using a USB cable. Now click on "Repair Operating System" when your device is detected.
Click on "Fix Now" here.
Now on the firmware download page, you can click on the "Browse" button to set the path for the firmware to download. Then click on the "Download" button.
After finishing the firmware download, click on the "Start Repair" button to start system repairing. It can take almost 10 minutes to finish the process and make sure that your device never gets disconnected during the process.
Related Read: How to Recover Lost Contacts on iPhone
After reading this article, it should be clear to you now that you can easily solve saved contacts not showing up on iphone issue. If those methods all fail, then there may be something wrong with the system, you can use the repair tool Tenorshare ReiBoot to fix.