"I've almost had my iPhone for a year now and it's still in really good shape. But, anyway, it won't charge when it's turned on so it only charges while it's turned off. It charges really slow and I don't know why. Is there any fix for this?"
Many users have the issue that iPhone won't charge and recently some users complained that their iPhone won't charge when it turns on. This is really strange. Luckily, there are some tracks you can try to fix it. Below we share the 3 most useful methods for your reference. Read on, please.
Some software installed on your iPhone may affect hardware behavior and cause the iPhone charging issue. If the software was interfering with charging, a hard reset will clear any conflicts and allow the battery to charge normally.
Usually, software- or app-related trouble can be easily solved by a hard reset. However, sometimes it needs more extensive steps to solve them. One of those measures is Recovery Mode which can help you solve more complex problems.
Here we recommend you using Free Tenorshare ReiBoot to get your iPhone into Recovery mode and restart. Better than the traditional way, Tenorshare ReiBoot won't cause any data loss and enable you to enter and exit Recovery mode with 1 click. The latest update works for all iOS 10/9/8/7 devices inclulding iPhone 7/7 Plus, iPhone SE, iPhone 6s/6/5s/5/5c/4S/3GS, iPad Pro, iPad Air, iPad Mini, iPad, and iPod touch.
If methods above all didn't work for you, I am afraid you have to backup the content of your device and restore your iPhone to factory settings. Note that after restoring to factory settings, all data will loss and your device will get the newest iOS.
After trying all methods above but still can't get your problem solved? I am afraid you need to take your iPhone to Apple store to see what they can do for you.