How to Fix Galaxy Active 2 Bixby Update Keeps Restarting

by Sophie Green   Updated on 2020-11-23 / Update for  Samsung

I’ve updated bixby 10 times. It gets to 100% then just says update available. It’s always the same version 3.106.4. has anyone else had this?

Samsung Bixby is a virtual assistant that can be used on both your Samsung phone and various Galaxy Watch models. Its multifeatured roles make it an exciting feature to use but lately, many users are facing unexpected issue where Galaxy Active 2 Bixby update keeps restarting even when you just update it.

On researching the issue, we have found out simple ways that’ll help users overcome this frustrating issue with just a few clicks.

Method 1: Full Steps to Stop Galaxy Active 2 Bixby Update Keeps Asking

Moving to the solutions, you have to implement the below-mentioned three-step method to overcome the Galaxy Active 2 Bixby update keeps restarting issue. Let’s cut to the chase!

Step 1: Back up Galaxy Active 2

Start by backing up Galaxy Active 2. For that:

  • Open the Galaxy Active 2 app on your Samsung mobile and tap Home.
  • Then, go to Account and backup > Backup and restore > Back up data.
  • Now, select the back up data option and hit on back up option at the bottom of the screen.
  • The device will store the data on Samsung cloud.

    Galaxy Active 2 Bixby update keeps restarting - backup
    Photo from Samsung

Step 2: Perform Factory Reset

Secondly, you have to perform a factory reset on Galaxy Active 2 Smart Watch to delete any devices previously paired to it. You can reset it using either watch’s settings or Galaxy wearable app. For latter case scenario:

  • Open the wearable app on your mobile and hit on home tab.
  • Then go to the general > Reset and then tap on Reset.

    Galaxy Active 2 Bixby update keeps restarting - reset watch active 2
    Photo from Samsung

Step 3: Reupdate Galaxy Active 2

Finally, you have to reupdate the watch using the below steps:

  • Run Galaxy Wearable app.
  • Go to Home > Watch Software Update > Download and install > Install now.

    Galaxy Active 2 Bixby update keeps restarting - update
    Photo from Samsung

Method 2: Seek Help from Samsung Support

If none of the aforementioned methods worked for you then any hardware issue may have causing the Galaxy Active 2 Bixby update keeps restarting error. In this case, you have to contact Samsung customer care service. To do that:

  • Go to Samsung.com and choose how you want to contact them.
  • Then, inform them of your issue and seek their advice.

Extra Tip: How to Fix Samsung Phone Update Keeps Asking

It’s possible that Galaxy Active 2 Bixby update keeps restarting error is due to OS bugs in your Samsung mobile. To check that, you have to repair your mobile phone using a third-party software and that’s where Tenorshare ReiBoot for Android comes into play.

It has been leading the market of Samsung OS repair tools for quite some time and has a huge dedicated customer base due to its high reliability, speed, and user-friendly interface. Its Repair Android feature helps you fix 100+ Samsung OS issues in just a few minutes.

  • Open ReiBoot for Android on your computer, connect Samsung phone to the computer and click on Repair Android System option.

    Galaxy Active 2 Bixby update keeps restarting – connect phone
  • On the next screen, hit Fix Now to proceed.

    Galaxy Active 2 Bixby update keeps restarting – repair now
  • Carefully fill in the details of your Samsung device. Entering wrong information may get your device bricked.

    Galaxy Active 2 Bixby update keeps restarting – enter information
  • Start downloading the latest firmware package corresponding to your Android device. It’ll take the software some time to download it. Wait patiently.

    Galaxy Active 2 Bixby update keeps restarting – firmware package
  • Start downloading the latest firmware package corresponding to your Android device. It’ll take the software some time to download it. Wait patiently.

    Galaxy Active 2 Bixby update keeps restarting – repair now
  • Now, you have to enter your Samsung device into download mode. You simply have to follow the on-screen step-by-step procedure.

    Galaxy Active 2 Bixby update keeps restarting - download mode
  • As soon as you enter the download mode, the software will start the repairing process. Wait for the process to complete and then click on Done.

    Galaxy Active 2 Bixby update keeps restarting - completed

Conclusion

In this article, we have outlined several methods to help readers fix Galaxy Active 2 Bixby update keeps restarting. What you need to do is to implement them one-by-one and keep checking if the issue persists.

We concluded that if this issue arises due to the bugs in Samsung OS then you have to sue Tenorshare ReiBoot for Android to repair your Samsung device and get rid of this problem permanently.

  Updated on 2020-11-23 / Update for  Samsung

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