"My 'Photos' app keeps crashing The app that comes with iPhone keeps crashing. It crashed on my iPhone 5C and when I upgraded and restored my new iPhone 6, it still crashes. All other threads I see tell me to restart my iPhones and restore them. But it still does it on the restore, so what do I do?"
Photos app is a kind of important app in daily using, but sometimes you may meet with the above situation that whenever you open the Photos app, it will goes crash immediately. In order to get this iPhone Photos app keeps crashing issue fixed, you may refer to the following solutions.
In most of the situation, reboot your iOS device can be helpful to solve most of the iOS issues. You can easily finish this operation by press and hold Power button for seconds, swipe to turn off your iPhone/iPad/iPod when "slide to power off" appears. Then start your iOS device again to check whether Photos app is available or not.
Besides, if you still find Photos and Camera app crash in iOS 11/10.3.3/10.3.2, we then suggest you to force restart your iPhone for another try.
For iPhone 7 or newer iPhone, press and hold Power and Volume Down buttons until you see the Apple logo.
For other model iPhone users, press and hold both the Power and Home buttons instead.
Sometimes, if you are not like to restart your iPhone, you can have a try to quit Photos app and then re-launch it. You should:
Then press Home button again return to the home screen and re-launch Photos app to check if Photos app workable or not.
For a lot users, they meet this problem after they downloaded some photos from the websites. Thus, these photos can be the reason. If you could not normally open your Photos, you then can choose not to enter the exact album, but delete the album which you've just save problematic photos in.
But you should notice that other available photos may be deleted in the same time. If possible, we suggest you to back up first.
If you have tried the above three solutions but Photos app still crashes, then we suggest you to try twice by a freeware, Tenorshare ReiBoot, a professional iOS helper which can fix all kinds of iOS stuck and operating issues in only one-click.
Run the program and connect your iPhone with computer. Then you will be able to see the interface below. Click "Enter Recovery Mode", and you will see iTunes and USB icons appear on your iPhone screen in seconds.
When "Exit Recovery Mode" option is highlight, you can click it to get your iPhone back to normal, and your iPhone/iPad/iPod may automatically restart.
In most of the situation, this enter/exit recovery mode operation can help to get your iOS device fixed, and give it a better condition without any data loss.
For Photos app keeps crashing in iOS 10, users should check their iOS version, 10.3.3 is suggested. If you still have your iPhone/iPad/iPod in iOS 10/10.3.1/10.3.2, you may choose to get it update.
Go to: Settings >> General >> Software Update, then choose Download & Install to let your iPhone system updated.
But for iOS 11 users, if you find Photos and Camera app crash after iOS 11 update. You may consider whether the apps are compatible with iOS 11 public beta or not. In order to solve this kind of crash issue on Photos and other apps, we suggest you to downgrade your iOS 11 iPhone to iOS 10 first.
That’s all for how to fix iPhone Photo/Camera Roll crashes. Besides, if you've just find Photos app crashes on iPhone after jailbreak, you can consider to remove the jailbreak from your iPhone. Just have a try!