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iOS Problems

Top 5 Solutions to Fix Photos App Keeps Crashing on iPhone (iOS 12 Supported)

"My 'Photos' app keeps crashing The app that comes with iPhone keeps crashing. It crashed on my iPhone 5C and when I upgraded and restored my new iPhone 6, it still crashes. All other threads I see tell me to restart my iPhones and restore them. But it still does it on the restore, so what do I do?"

Photos app is a kind of important app in daily using, but sometimes you may meet with the above situation that whenever you open the Photos app, it will goes crash immediately. This problem has been seen in both iOS 12 and iOS 11. In order to get this iPhone Photos app keeps crashing issue fixed, you may refer to the following solutions.

Solution 1: Reboot Your iPhone to Fix Crash

In most of the situation, reboot your iOS device can be helpful to solve most of the iOS issues. You can easily finish this operation by press and hold Power button for seconds, swipe to turn off your iPhone/iPad/iPod when "slide to power off" appears. Then start your iOS device again to check whether Photos app is available or not.

Besides, if you still find Photos and Camera app crash in iOS 12/11/10, we then suggest you to force restart your iPhone  for another try.

For iPhone X/8/8 Plus, quickly press the Volume Up and then Volume Down button. After that, long press the Side button and release till you see Apple logo screen.

For iPhone 7 or newer iPhone, press and hold Power and Volume Down buttons until you see the Apple logo.
For other model iPhone users, press and hold both the Power and Home buttons instead.

force restart iphone ipad

Solution 2: Quit and Re-Launch the Photos App

Sometimes, if you are not like to restart your iPhone, you can have a try to quit Photos app and then re-launch it. You should:

  • Double-click on the Home button to bring up the multitasking screen
  • Find Photos app can swipe up on this app to quit it.

Then press Home button again return to the home screen and re-launch Photos app to check if Photos app workable or not.

Solution 3: Delete Recent Photos to Quit Photos App Crash Loop on iPhone

For a lot users, they meet this problem after they downloaded some photos from the websites. Thus, these photos can be the reason. If you could not normally open your Photos, you then can choose not to enter the exact album, but delete the album which you've just save problematic photos in.

But you should notice that other available photos may be deleted in the same time. If possible, we suggest you to back up first.

Solution 4: Fix Photo App Keeps Crashing on iPhone with Tenorshare ReiBoot

If you have tried the above three solutions but Photos app still crashes, then we suggest you to try twice by a freeware, Tenorshare ReiBoot, a professional iOS helper which can fix all kinds of iOS stuck and operating issues in only one-click.

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Run the program and connect your iPhone with computer. Then you will be able to see the interface below. Click "Enter Recovery Mode", and you will see iTunes and USB icons appear on your iPhone screen in seconds.

enter recovery mode

When "Exit Recovery Mode" option is highlight, you can click it to get your iPhone back to normal, and your iPhone/iPad/iPod may automatically restart.

In most of the situation, this enter/exit recovery mode operation can help to get your iOS device fixed, and give it a better condition without any data loss.

Solution 5: Update/Downgrade iOS to the Current iOS Version

For Photos app keeps crashing in iOS 12/11/10, users should check their iOS version, iOS 12 is suggested as Apple has made great efforts to improve performance and stability. If you still have your iPhone/iPad/iPod in iOS 11/10/10.3.1/10.3.2, you may choose to get it update.

Go to: Settings >> General >> Software Update, then choose Download & Install to let your iPhone system updated.

software update 10 3 3

But for iOS 12 beta users, if you find Photos and Camera app crash after iOS 12 update. You may consider whether the apps are compatible with iOS 12 public beta or not. In order to solve this kind of crash issue on Photos and other apps, we suggest you to downgrade your iOS 12 iPhone to iOS 11 first.

That’s all for how to fix iPhone Photo/Camera Roll crashes. Besides, if you've just find Photos app crashes on iPhone after jailbreak, you can consider to remove the jailbreak from your iPhone. Just have a try!

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.13 and below
Secure Download

/ Posted by Jenefey Aaron to iOS 11 Follow @Jenefey Aaron