3 Ways to Fix Can’t Change Songs from Lock Screen with iOS 11/12 Music Controls

“Can't change music from lock screen after updating to iOS 11. I have to unlock the iPhone and then change the song in the music app. Is there a setting to turn this off or is it a bug?”

cannot skip song on ios 11 music controls when iphone is locked

So most of you should be happy with iOS 12 or iOS 11 update while there are a few people may be sad as they encountered some unexpected update errors. One of the problems we found is that some users can’t pause or play music from the control center iOS 11/12. To solve this problem, we’ve listed some tips and tricks that may be helpful for you to fix music button on lock screen doesn’t work.

Tip 1: Reboot You iOS 12/11 iPhone and iPad

Most of users replied that they have successfully fixed can’t change song on lock screen with the new update of iOS 12 or iOS 11 by this simple trick.

Long press the power button on your iPhone or iPad and restart it later. Note that there are slight differences with the new iPhone X. You need to Settings app and tap General. Scroll down to find Shut Down option.

shut down iphone x on settings

If a simple restart won’t help, you can consider performing a hard reset. Free Tenorshare ReiBoot is capable of putting your iOS device into and out or Recovery Mode within 1-click. After that, you won’t have trouble with music controls on lock screen isn’t functioning properly now.

can't activate iPhoneafter installing iOS 11

Tip 2: Uninstall and Reinstall Your Music Apps

Should you still can't change music from lock screen after iOS 11/iOS 12 update, there might be the software conflicts between your new operating system and music player programs, especially for third-party playback apps.

To solve iPad, iPhone control center music not working when screen is off, you just need to uninstall all music playing applications from your iOS 11/12 devices and then reinstall it back, including the built-in Music app.

Instead of using the traditional way to press the app icon and tap the little x appearing, we will recommend you to go to Settings > General > iPhone Storage and scroll down to pick up the applications you need to remove. This will delete the related documents and data as well.

delete music apps on ios 11 device

Tip 3: Downgrade iOS 11 to iOS 10 or Even Earlier Versions

If iOS 12 or iOS 11 doesn’t work as expected on your device and make it can't skip songs from lock screen on iPhone or iPad, either upgrading or downgrading the operating system would be helpful. Here, since iOS 11 is the newest update already, you can choose to downgrade iOS 11 to iOS 10.3.3 or earlier version that performs well. We will suggest you do this under the professional assistance of Tenorshare ReiBoot.

iOS 12 users can also get ReiBoot to download to iOS 11 versions.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.13 and below
Secure Download

1.Launch Tenorshare ReiBoot on your Windows PC or Mac and connect your device that unable to switch songs on lock screen with it. Choose Fix All iOS Stuck and Fix Now(All iOS 11 Stuck) to proceed.

can't activate iPhoneafter installing iOS 11

2.Follow the instructions to download necessary IPSW files to replace the iOS 11 firmware on your device.

can't activate iPhoneafter installing iOS 11

3.Run repairing process when the firmware package is ready. Your iPhone or iPad will restart this time without having music skipping problems.

can't activate iPhoneafter installing iOS 11

These methods should apply to fix can’t pause or switch music from iOS 11/12 lock screen. Now enjoy your songs freely.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.13 and below
Secure Download

/ Posted by Jenefey Aaron to iOS 11 Follow @Jenefey Aaron