iOS 11 Tips

How to Fix App Store not Working in iOS 11 and iOS 12?

Apple’s huge App Store makeover arrives today in iOS 11 and iOS 12. Millions of iPad and iPhone users can't help to updating iOS 12/11 to enjoy the new features. Unluckily, many people encountered error when they tried to sign into the account they use for the App Store and Apple Music. The App Store app just said it “Cannot Connect to App Store”. Do you have the same problem?

cannot connect to app store

This issue is quite common at the beginning of iOS 11 developer beta 1 and also found in the latest iOS 12. Although Apple is trying their best to fix it, many hidden issues are still there. Luckily, there are plenty of simple solutions you can try. Follow steps below to try and fix the problem.

1. Close the App and Reopen

This is the simplest and luckiest one, however, with low success rate. Trying to close it via app switcher and reopen it.

2. Check your Internet Connection Or Change WiFi

If you would like to connect to App Store, you need to be online. Poor internet may cause that error. Please try to use cellular network or change another WiFi to have a try.

3. Restart iPhone/iPad

By rebooting your iPhone/iPad, the system will automatically renew your Internet connections, clear App Store caches and reset your network settings. Please kindly try it to see whether it will work.

cannot connect to app store

4. Update to the newest iOS 12 or iOS 11

Apple has released iOS 12 to fix the potential bugs of iOS 11 and to improve the performance. App Store not working is an issue that occurs mainly in iOS 11 beta version. Therefore, please be sure to keep your iOS up to date.

5. Go back to Earlier iOS Version without iTunes and without Data Loss.

Along with iOS 12/11, Apple keeps earlier IPSW file for lower iPhone models. Many third party tools can downgrade iOS in one click. We recommend you try Tenorshare ReiBoot, a tiny but powerful iOS repair tool. Just Run Tenorshare ReiBoot > choose "Fix All iOS stucks" > Fix Now > Fix Now (All iOS 11 Stuck). About 5 minutes, your iPhone will go back to iOS 11 from iOS 12 or iOS 11 beta verisons with all original data stays safely in your iPhone/iPad.

fix app store not working in ios 11

6. A fresh install as a new iPhone

Actually, this is the last method, however, not best one. To set it as a new iPhone, you need to set up all apps again and all content and settings will be removed. Please be sure to backup your data via iTunes or iCloud before resetting iPhone.

factory reset iphone

The Bottom Line

Here we summarize possible 6 solutions to fix App Store stops working after iOS 12 or 11 update. More iOS 12/11 bugs and fixes can be found here.

Free Download For Win 10/8.1/8/7/XP
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Free Download For macOS 10.14 and below
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Update 2019-07-25 iOS 11
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/ Posted by Jenefey Aaron to iOS 11 Follow @Jenefey Aaron

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