How to Fix Apple Music App Crashing in iOS 16/15

by Jenefey Aaron   Updated on 2022-09-01 / Update for  iOS 11

This post aims to fix Apple music app crashing, music app black screen or won’t open after iOS 16/15 update. If you are running into one of the Apple music app bugs on your iPhone/iPad, read on and get it fixed.

Accompanied by the increasing distribution of iOS 16/15, more and more problems are reported. Apple music app not working is one of the problems that plague quite a number of iPhone/iPad users. Some occasions the Apple music app started crashing since updating to iOS 16/15; on other occasions the music app close itself immediately after opening. If the music app crashing on your iPhone 14/13/12/11 with iOS 16/15/14, these 6 fixes we are going to elaborate in the following part should help.

Way 1. Hart Reset Your iPhone/iPad

A simple restart is seldom helpful to fix the music app crashing; hence, I will suggest you perform a hard restart.

iPhone 7 and earlier:

Press and hold the sleep/wake button and Home button (Volume Down button for iPhone 7 and 7 Plus) at the same time until you see the Apple logo appears.

iPhone 8/8 Plus and later:

Press and quickly release the Volume down button and then do the same with the Volume up button. Long hold the Side button until you see the Apple logo appears.

hard reset iPhone

Way 2. Uninstall and Reinstall Apple Music App

Reinstalling the music app is worth trying to fix iOS 16/15 music app not working on iPhone.

  • Tap the music app icon and hold on until there is a “X” on the top left corner. Press “X” and click Delete in the pop up confirmation window to remove the app.
  • Go to App Store and download music app.

Way 3. Clear Memory on iPhone in iOS 16/15

If there are tons of songs, videos or apps on your iPhone or iPad, I will suggest you check the storage of your device. If your iPhone is short of storage, it could cause the app crashing or won’t open.

You can go to Settings > General > Storage & iCloud Usage > Manage Storage to check the used and available storage on your device. If your iPhone is running out of storage, you can clear iOS 14 memory to reclaim some storage.

Way 4. Disable Wi-Fi or Reset Network Settings

Some iPhone 13 and 12 users said that they fixed the Apple music crashing issue by disabling the Wi-Fi on iPhone, though it is hard to see why the Wi-Fi network has caused the Apple music not working properly. Anyway, you can try these tips one by one to see whether it is beneficial to the music app stop working after iOS 15 or iOS 14 update.

  • Disable the Wi-Fi network on your iPhone.
  • Try a different Wi-Fi network to see if the music app works fine.
  • If it still crashes on another Wi-Fi network, try resetting network settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

    reset network settings on iphone

Way 5. Recover iOS System to Fix Music App Keeps Crashing in iOS 16/15

If none of the above solutions help you fix the crashing with Apple music on iPhone/iPad, it could be a system glitch. To fix it, you can use an Tenorshare ReiBoot to repair iPhone system.

Tenorshare ReiBoot will repair iOS system issues without data loss including various iOS stuck and errors on the latest iOS 16/15, iPhone stuck on recovery mode, Apple logo, iOS update failure and more. Here's how to fix Apple Music App crashing with ReiBoot.

  • Download and install it to fix Apple music won’t open or keeps crashing issue.
  • Launch Tenorshare ReiBoot on your PC/Mac and connect your device to computer. Click "Start" and then select "Standard Repair".

    fix apple music crashing- launche reiboot fix apple music crashing- standard repair
  • Download the firmware file for your device and start recovering the iOS system.

    download firmware package
  • Once downloaded, clcik Start Standard Repair and wait for the repair process to complete.

    start standard repair
  • When it's done, you should see a message saying "Standard Repair Complete". Simply click Done and you're all set.

    standard repair complete

Way 6. Restore iPhone via iTunes (Data Loss)

Restoring iPhone via iTunes is also a workable way to fix some iPhone issues incluing the Apple music app crashing. The downside is that all data and settings in your device will be wiped out after restore. So please backup your iPhone before trying this method to fix Apple music crashes on iOS 16/15.

Open iTunes on your PC/Mac, and connect your device to computer via USB cable. In Summary tab, choose Restore iPhone…

restore iphone to fix apple music crash

Bottom Line

With the 6 methods introduced in this post, you should get the iOS 116/15 Music app crashing fixed. For any comment or suggestions, just tell us in the comment.