When you update or restore your iPhone, iPad, or iPod touch in iTunes, you might see this message: "The iPhone *** could not be restored/update. An unknown error occurred ***." The common errors are iTunes error 3194, 1671, 4014, 7, etc.
If you got an iTunes error when you try to upgrade or restore your device, firstly make clear what causes the error happens and then take corresponding measures. Below is a list of common errors and solutions.
Sometimes the iTunes update error occurs may due to computer unable to contact the Apple update server/your device, or security software blocks the connection to the Apple servers, or even due to USB connection is interrupted. You simply need to do some basic checks as below:
Once you cannot check out problems which lead to iTunes errors, you may have a try by using Tenorshare TunesCare, a free tool aims at fixing iTunes syncing problem and iTunes errors.
Connect your iPhone 7/7 Plus/SE/6s/6/5s/5 with iTunes again and check it works or not.
If you already do the basic checks but iTunes still prompts error messages, you may try to put your device into recovery mode and restore with iTunes. Free Tenorshare ReiBoot offers you the 1-click solution to put iOS device into recovery mode.
Install Tenorshare ReiBoot on a computer and connect your iOS device to that computer. As Tenorshare ReiBoot detect your device, click “Enter Recovery Mode” to put your device to recovery mode automatically.
After entering recovery mode successfully. Now run iTunes, iTunes will detect your device in recovery mode and require it to be updated or restored. Now, you can update or restore iOS device with iTunes.
Recovery mode restore still can’t fix the iTunes update error for you? You can upgrade Free Tenorshare ReiBoot to Tenorshare ReiBoot Pro to fix all kinds of iPhone errors, iTunes errors and iOS system issues with no data loss.
Run Tenorshare ReiBoot Pro and connect your iOS device with the computer. Select “Fix All iOS Stuck” on the main interface. Click “Repair Now”. Once the software detects your device, click “Start”.
To repairing operating system on your device. click “Download” button to download the latest version of firmware package online.
When the firmware package download is completed. Click “Start Repair” to start system recovery. After the repairing, you device will automatically reboot to normal and the iTunes update error wouldn’t pop up again.
Now you should have a clear idea about the common iTunes update errors and full solutions to fix iTunes error when you upgrade your iPhone, iPad or iPod.