Data Recovery

[Solved] External Hard Drive Not Recognized in Windows 10/8/7

by Anna Sherry   Updated on 2019-07-25 / Update for  Data Recovery

"Hello, I am using Windows 10 on a hp elitebook 8440p. My computer is not recognizing my external hard drive nor am I able to view my usb ports under "my computer". My external hard drive does light up and blink like it did when it worked previously and when I check in disk management, it does not show up."

Imagine the dilemma when your precious data is locked inside your external hard drive but you are unable to retrieve it. The reason being the hard drive went non-recognizable turns things worse. So, for such a crucial situation, where the external hard drive is not recognized by your Windows computer, what would you do? Well! If you are not well aware of the technical nuances of recovering hard drive data, that's not a serious issue. We have some amazing solutions for you to get hold of the situation and make the hard drive run smoothly. Keep reading to explore more!

1. Restart Computer and try another USB Port

If your Windows system's hard drive is not recognized, then there might be problem with the USB port. You can connect your hard drive to another port and try if it works. Apart from the USB port, check the cable and connection as well.

  • Change the USB cable, if it doesn't work properly.
  • Change the USB port and see if everything is fine.
  • Get your hard drive connected to another virus free computer for ensuring it is being recognized properly.

2. Update or Reinstall the Device Driver

If your wd hard drive not recognized, you can try:

Step 1. On your Windows desktop/laptop, right-tap on 'This PC'/'My Computer' and go to 'Properties'.

update device driver

Step 2. Hit 'Device Manager' from the left taskbar. Expand the 'Universal Serial Bus controllers' option to find a yellow exclamation mark. It means your disk driver is out dated.

 fix external hard drive not recognized

Step 3. Right-click there and pick 'Update driver' and then 'Search automatically for updated driver software'.

external hard drive not recognized

3. Use the Built-in Hardware and Device Troubleshooter

In order to fix wd external hard drive not recognized issue, Windows has an inbuilt troubleshooter with it. You can use this troubleshooter to fix the issue, in case you have installed a new hardware or drive.

Step 1. Go to 'Control Panel' > 'Hardware and Sound' > 'Configure a device'.

device troubleshooter

Step 2. Once the hardware troubleshooter is launched, the problems can be detected automatically to get fixed or can be fixed as you desire. Select the desired option and hit 'Next'.

 fix wd hard drive not recognized

Step 3. From the final report, you can select the problem to be fixed and click 'Next'. Your hard drive issue will be fixed by the 'hardware and Devices Troubleshooter'.

wd hard drive not recognized

4. Change Drive Letter and Path in Disk Management

If your hard drive not recognized, you can try:

Step 1. Tap on the 'Windows' key and 'R' simultaneously. Enter 'diskmgmt.msc' within the box and hit 'OK'.

run diskmgmt

Step 2. Now, find it and right click on the WD drive. Tap 'Change Drive Letter and Paths….'.

 change drive letter

Step 3. Hit 'Change' and then assign a letter from the drop-down menu followed by tapping 'OK'.

wd external hard drive not recognized

Step 4. Now, restart your Windows system and make sure that the WD external hard drive is detected or not.

5. Create a New Partition on Your Removable Drive

Step 1. Hit the 'Windows' and 'R' key together and then enter 'diskmgmt.msc' into the box. Click 'OK' afterwards.

run diskmgmt

Step 2. Right-click 'Unallocated area' and then tap on 'New Simple Volume…'

 new simple volume disk management

Step 3. Create a partition following the wizard.

Step 4. You got to restart your Windows computer now in case the drive is detected. In case the external hard drive not recognized Windows 10 continue with step '2'.

Extra Tip: How to Recover Data from External Hard Drive That Is Not Recognized?

When nothing could resolve the external hard drive not recognized in Windows 10 issue, you can opt for Tenorshare 4DDiG for Windows Data Recovery to recover lost data from your hard drive. With the 4DDiG for Windows Data Recovery, it can also recognize devices that were unrecognizable by your Windows system. Media player, digital camera, USB drive, or HDD/SSD, it can recover data from any storage medium. Moreover, formatted, lost or deleted data can be found in a jiffy with this tool. It is completely secure and has high recovery rate.

Here is what to do, when your Windows hard drive is not recognized, using 4DDiG for Windows Data Recovery.

Step 1: Choose the file location

First of all, you got to download and install 4DDiG for Windows Data Recovery on your computer. From the main window, select the location where the lost file was saved. Hit, 'I can't remember' in case the location is unknown so that the entire system gets scanned to locate the file.

pick location

Step 2: Preview the scan result

Once the system has been scanned quickly, you can try 'Deep Scan Mode', in case there were no results found. Click 'Preview' once you find the file to verify the complete information.

preview data

Step 3: Restore the lost file

Tapping on the 'Recover' button saves the data. Make sure to avoid the same location of data loss. It might erase the data forever.

recover file

Final Verdict

From the above article, we have found that 4DDiG for Windows Data Recovery is an amazing option, when it comes to retrieving data from a hard drive that is not recognized by your Windows system. You can always scan the drive and preview the data before you restore it on your computer. The only thing you should keep in mind is, not saving the file on the source location, from where you lost it. Be it an external drive, storage device or a computer, 4DDiG for Windows Data Recovery can seamlessly recover your deleted files without much hassle.

  Updated on 2019-07-25 / Update for  Data Recovery

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