Data Recovery

3 Fixes For WD External Hard Drive Not Recognized In Windows 10/7/8.1

by Anna Sherry   Updated on 2020-11-26 / Update for  Data Recovery

If you use window 7,8,10, you might have witnessed the issue that your laptop or pc doesn’t detect the external hard drive, and so you become unable to access it and save your data in an external hard drive. It can be a real problem because you don’t even know about the problem and can’t get the solution. We know that most of the people reading it would have witnessed it, and that’s why the title might have brought you in. and now if you are here finally, I would like to congratulate you that you have got the right spot where you will get the solution to your problem. We are here to teach you different ways through which you can solve the issue and start using your external hard drive at windows 8,9,10. Without delaying any further, let’s get into it and iron out the methods that will help you fix the external hard drive issue.

3 Basic Ways to Troubleshoot WD External Hard Drive Not Recognized

Here comes the most important section of today’s discussion, for we will tell you about the three basic ways to solve the external hard drive issue. These are the easiest ways that you should use first before using any other method. Let’s explore the details!

Way 1. Change USB Port or Cable If WD Hard Drive Is Not Detected

First of all, if your external hard disk is not configured, the first thing that can come to our mind is if there any problem with the USB port. So, before trying any other methods, you should first try to change the USB port or USB cable that you are using to connect your external hard disk with a laptop or computer. It is recommended that you should use the best quality USB cable or port so that the stable connection can be made possible and no issue like “WD external hard drive not recognized” can be configured.

Way 2. Clean Your Computer from Malware

The next thing that comes to mind when we see the error notice “WD external hard drive not recognized” is that there can be some virus or malware in the computer due to which the external hard disk is not connecting with the computer or laptop. For this, you can download and install the best antivirus software on your laptop, scan your computer and laptop, and then remove all the risks to make your computer malware free so that you can easily connect with your external hard disk.

Way 3. Turn on USB Root Hub

Another way to solve the “WD external hard drive not recognized” issue is to enable the USB root hub so that you can easily access your external hard disk and the files stored in it. You have to follow the following steps to enable a USB root hub on your laptop.

  • First of all, click on the start button, and then go to “my computer.”
  • Follow these Manage>> system tools. You will see all the connected devices.
  • Locate and press “+” to expand universal serial bus controller options, and then right-click on “USB root hub” and then choose to enable.

    turn off usb root hub
  • Close the computer management window and then reboot the system to ensure that the changes have been saved.

Things to Consider Before You Repair The WD Hard Drive

We mentioned some of the ways that you can use to repair the issue “WD external hard drive not recognized,” but there are certain things that you have to keep in mind before repairing the hard drive.

First of all, when you have to repair your hard drive and in the whole process, if you lose your data, you should use Tenorshare 4DDiG to recover all the deleted files from the hard drive. What can better than having a software tool in hand that can recover all your deleted files? Of course, nothing!

So you don’t have to worry about your data because you can get it back even if you lose it accidentally in the hard drive repairing process. You can easily recover data from the crashed computer, damaged or deleted files of any file type including document, audio, video, graphics etc. Follow the steps below to recover deleted data. Have a look!

  • Download and launch the software Tenorshare 4DDiG on your laptop, the screen will ask you about the file type that you want to recover. Select the type and then click on “next” button to continue.

    options for image creation on 4ddig
  • After choosing the file type, it’s time to select the files you want to recover. Here, you can choose the location of the drive in which you want to recover your files and then hit on “scan” button.

    start to scan on 4ddig
  • The scanning process will initiate, and you will be able to see the stats of scanning on the screen.

    scanning the disk image
  • Then select and preview the files that you want to recover, and in this way, you will avoid unnecessary files from being recovered, and only the important files will be downloaded.

    preview data
  • Select the destination address to save the recovered files. Type the drive address and then click on “start saving.”

    save to target location

Done! All your necessary files have been restored to your device, and you can check it at the new destination that you saved in the last step!

Advanced Ways to Fix WD Hard Drive Not Recognized

There are also some advanced methods to solve the issue of hard drive recognition. We have brought here some of those methods, have a look at them, and try the one that suits you the most!

Way 4. Change WD Hard Drive Letter:

Changing the hard drive letter can also solve the issue, and to do it, you can follow the steps that we mentioned below!

  • Open disk management, and there you have to right-click the volume of the disk for which you have to change the drive letter. A menu will appear from which you have to select “change drive letter and path.”
  • Select the change option and select the “Add” option to add the new drive letter.
  • Choose the new drive letter and then hit on “ok,” and then you have to hit on the option “yes” on the notice that will prompt on the screen.

Way 5. Uninstall Hard Drive to Make It Detectable

Another way of solving the issue is to remove the hard drive from the computer and then reinstall the drive to make it detectable. It will help you make your WD hard drive detectable. And it will surely work out.

Way 6. Format WD External Hard Drive:

Another way of combating the issue “WD external hard drive is not recognized” is to format the external hard drive. You don’t have to worry about the data when you format the external hard drive because you can recover the data and all the deleted files through Tenorshare 4DDiG.


These are all the methods that can fix the troublesome issue of “WD external hard drive not recognized.” Now, you don’t have to worry about anything because you have learnt enough methods and ways to fix this issue that keeps you from using an external hard drive on your laptop or computer. Put your worries aside; use the methods that you liked the most, and don’t forget to share our experience with us!

  Updated on 2020-11-26 / Update for  Data Recovery

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