How to Fix iMessage for Mac Stops Syncing after Update

iMessage not syncing with mac, I keep logging out from imessage account and logging in again and it still does not sync with my imessage account used on my iphone & ipad. Please help."

-- From Apple Community

After an update on the Mac, some users have complained that their messages no longer sync with the Messages app on the Mac. If you can send and receive messages on your iPhone and iPad but you cannot do the same on your Mac, then there is indeed an issue that you need to work on to fix it.

In the following guide, you’re going to learn how you can fix the syncing stopped issue with the Messages app on your Mac.

Part 1. How to Fix iMessage Contacts Not Syncing on Mac in 2 Ways

The following are some of the most effective methods to try and fix this issue.

Way 1. Make Sure That iMessage Email Address Is true

iMessage lets you select what phone number and email addresses you can be reached at. This setting is defined in the messages settings option on both your iOS and Mac device. You need to make sure that the same phone number or email address is enabled on both your iOS and Mac

On your iOS device, head to Settings > Messages > Send & Receive and make sure the email address or the phone number you should be reached at is listed in there and has a checkmark next to it. If it doesn’t, tap it to enable it.

reachable email and phone number on ios
pic: reachable email and phone number on ios

On your Mac, open the Messages app and click on Messages followed by Preferences. Then, click on the Accounts tab and make sure the email address or the phone number you checkmarked on your iPhone is also checkmarked here. This is to ensure both of your devices are using the same account to send and receive iMessages.

reachable emails on mac
pic: reachable emails on mac

Way 2. Turn Off and then Turn iMessage Back On

This is the quickest way to fix the issue and it works in most cases. Simply open the Messages app on your devices and turn off iMessage and then turn it back on after a few seconds.

Go to Settings on your iOS device and tap on Messages. Then, turn the toggle for Messages to the off position. After a few seconds, turn the toggle to the on position and iMessages will be enabled on your device.

reachable emails on mac
pic: disable imessage on ios

Do the same on your Mac by opening the Messages app and clicking on Messages followed by Preferences. Then, uncheck Enable this account and then checkmark it again after a few seconds.

our device.

disable imessage on mac
pic: disable imessage on mac

Once you’ve done this, restart both of your devices and you should then be able to sync iMessages on your Mac without any issues.

Part 2: How to Transfer iMessage despite iMessage on Mac Not Syncing

When an issue occurs with any kind of syncing things, it becomes a big one as iOS devices usually have no other ways to sync and transfer data. Fortunately, this statement doesn’t hold true in today’s time as there are now a number of apps that can help you transfer data from your iOS device to your computer and one of them is iCareFone.

iCareFone has a file manager that helps you transfer data from your iOS device to your computer. Not only does it work as a file manager but it also has a number of other features that help you optimize and repair your device if required. If you’re facing any kind of issues with your iOS device, iCareFone app is the one you need to get.

How to Use iCarefone to to Transfer iPhone Data to Your Mac

Download and install iCarefone to your macbook and then follow these simple steps.

  • Run the program and select “Menage” from the home interface. Then connect your iPhone to the Mac using USB cables.

    select manage
    pic: select manage
  • iCarefone enable you transfer iPhone photos, music, videos, contacts, messages, apps, books and bookmarks to Mac easily. Take photos for example. Go to Photos tab and select what you would like to transfer to Mac. Then click the "Export" button and select a location to save these photos.

    export photos
    pic: export photos

We hope you're able to fix your imessage not syncing problem. In the meantime, iCareFone provides a better way to transfer data from your iOS device to your Mac. Try it! Its fast, reliable and simple to use.

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  Updated on 2020-03-10 / Update for  OS X

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