How to Fix My iPhone 11/11 Pro/11 Pro Max Stuck on Apple Logo

What a bummer! The new iPhone 11/11 Pro turns out to misbehave itself now. It gets stuck in a apple logo loop all of sudden. I feel it’s the slim chance but just happened."

I received a brand new iPhone 11 pro for Christmas and it’s stuck on a black screen with the white apple logo I never even finished the setup process, hard restarting it or DFU didn’t fix the issue."

-- From

Usually, it is a dramatically tragedy for some iPhone 11/11 Pro users. For some phone users,especially rookies, have the slightest knowledge about causes that iPhone fails to work. And it seems a little bit hard to figure it out why iPhone gives you such bad luck. Let’s ditch deeper to find out what behind it. And help you to fix iPhone 11/11 Pro stuck on apple logo with feasible ways.

Part 1: Possible Reasons Why Your iPhone 11/11 Pro(Max) Stuck on Apple Logo

As the majority of you know little about why iPhone 11 only shows apple logo, can’t identify whether software or hardware problem results in chaos. A frozen screen with apple symbol is likely displaying that software malfunction there. Undoubtedly, there are a lot of reasons that might give yourself such headache. Like what we have listed here:

iphone 11 stuck apple on logo
  • Upgrade to a new version of iOS 13.3.3
  • Restore iOS 13.3.3
  • iPhone 11/11 Pro(Max) stuck on the Apple symbol when restore from iTUnes
  • Transfer data from computer to iPhone 11/11 Pro(Max)
  • Stuck on a black screen with white Apple logo on the setup process
  • Jailbreak the phone
  • Hardware problems

Of course, it’s much more than those reasons I mentioned before. After you have initial knowledge about this, we’re going to explore a little bit more about what kind of way helps you with fixing iPhone 11stuck on apple logo loop. Hopefully, these ways are useful when you have no idea what to do.

Part 2: Best Way to Fix iPhone 11/11 Pro(Max) Stuck on Apple Logo without Losing Data

Every problem finally comes to be solved with one efficient way. If you’re encountering problem with iPhone 11 getting stuck on restart screen with apple symbol, please turn to ReiBoot - iOS System Repair from Tenorshare for help. Having such technologically advanced software featuring powerful functions, any unknown problem except corrupted hardware leading to iPhone 11 stuck on apple logo all can be tackled with simple steps. Surely, if you once also happened to have other issues like iPhone 11 stuck in recovery mode, won’t turn on... Safe to keep data remained on device. Anyway, it is an ideal software to quickly and securely solve iOS problem.

Step 1After Successful Download and Launch ReiBoot

Firstly, please connect your iPhone to Computer or Mac when Reiboot is successfully booted. And then choose repair operating system.

select repair operating system

Step 2Then the Interface Shows You to Fix Now

Something needs to be paid attention to, make sure your iPhone has enough power and do not plug the USB cable out during the process of repair. Note: If your iPhone 11 is unable to be correctly recognized, follow the instructions to enter recovery mode and DFU mode, only by which your iPhone can be detected. If this standard way doesn’t work, please turn to deep repair. But, this will wipe out all data on device.

fix now

Step 3Download Firmware Package Now to Proceed

Need a while to finish download and save it to computer. If you fail to download, click “copy” to download through browser.

download firmware

Because of such a little bit large firmware package, please be patient.

downloading process

Step 4ReiBoot Repairs Your Device Now

After firmware package is downloaded without any error, please click “Start repair”. Do not plug out of your iPhone in this process in case of damaged procedure occurs.


It takes you about 10 minutes to finish the whole process. When you see “the repair process is completed”, everything comes to an perfect end. And your iPhone will restart again normally.

repair successfully

Video Guide: How to Use ReiBoot to Fix iPhone 11 Stuck on the Apple Symbol

Part 3: Other Usual Ways to Solve iPhone 11/11 Pro(Max) Stuck in Apple Logo

If you also want to figure out other useful ways, here are another 4 common but effective ways come to you. Let’s try it one by one. It’s just like getting the optimal solution from different equations. As a whole, these ways are on the safe side to save your iPhone out of troublesome situation.

Way 1. Reboot to Solve iPhone 11/11 Pro(Max) Stuck with Apple Logo on Screen

This way seems to be worked well on all of problems about iPhone. In normal situation, force iPhone to start almost solves the majority of issues involving iPhone won’t turn on and stuck on some interface for a while.

  • Step1: Hold press and then release the Volume Up button
  • Step2: Then hold and release the Volume Down button
  • Step3: At last, press and hold the side button for about 10 seconds till your iPhone 11 restarts to a normal state

Note: Generally speaking, this way is simple but doesn't work most of time, which means you probably fails to fix iPhone 11 stuck on Apple logo 99%.

Way 2. Fix iPhone 11 Stuck at Apple Logo Using Recovery Mode

That means all data on your device will be totally erased. And thus, have a backup of your important data. Firstly, connect iPhone to computer and turn on iTunes.

  • Step1: Press then release the Volume Up button
  • Step2: Quickly press then release the Volume Down button
  • Step3: Hold the side button till the Apple logo shows up
  • Step4: When you see the Recovery Mode screen, release the side button

Then a prompt appears on the iTunes interface as below, click Restore to restore iPhone.

iphone 11 itunes recovery mode

Note:This method is useful but can’t assure you a complete solution about iPhone 11 stuck in Apple logo. Sometimes it works well on your iPhone 11/11 Pro involving corrupted software.

Way 3. Enter DFU Mode to Unlock iPhone 11/11 Pro Stuck in Apple Logo

What if you still couldn't get your iPhone 11/11 Pro out of Apple logo screen? Be careful with using DFU(Device Firmware Upgrade) through iTunes. Note: It is more complicated step in comparison with recovery mode, please have some patience. Remember to back up data as we mentioned in way 2.

  • Step1: Hold then release Volume Up button
  • Step2: Then press and release the Volume Down button again
  • Step3: Now hold the Power button for nearly 10 seconds till the iPhone goes black
  • Step4: Continue to hold the power button, and at the same time, press the Volume Down button for about 5 seconds
  • Step5: Release the Power button with holding Volume Down button for another 10 seconds
  • Step6: Next, you will see a window pops up denoting that you need to restore iPhone. Just click OK and choose Restore iPhone
iphone 11 itunes dfu mode

Note: DFU mode is most of the time tended for professionals. Because for beginners, they’re unable to master each step precisely (otherwise the device will only restart). This mode requires the user understand various underlying operating principles of Apple and be familiar with the various functions.

Way 4. About Hardware Problem, Turn to Apple Support for Help

Immediately get contact with Apple support online if you tried all way we described above. It is highly possible that something goes wrong with your hardware. Also, head to Apple store and have it diagnosed by professional stuff. In a word, do not disassemble your iPhone causally by yourself to check out.


Although, it seems to be extremely tough to deal with when your iPhone 11/11 Pro/11 Pro Max become stuck in Apple logo all of sudden. If it has something to do with software problems or iOS system issues, use ReiBoot - iOS System Repair to give your iPhone 11 a quick repair and save it from stuck screen with Apple symbol. Other common methods are also helpful if you’re in urgent situation. Good luck to all of you and hope this article does your big favour.

  Updated on 2020-01-02 / Update for  iPhone Fix

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