iPhone 11/11 Pro(Max) Tips

iPhone 11 Won't Turn On/Switch On?Find Answers Here!

by Sophie Green   Updated on 2019-12-27 / Update for  iPhone 11

Recently, I have purchased a brand new iPhone 11 but after using it just for a few weeks, it turned off one day, suddenly. I was unable to turn on the device which had a black screen with the laptop and the battery lead logo on it. Supposedly I though taking it to the repair shop would help but even they were not successful.”

It is bizarre that you bought a brand new smartphone from one of the leading brands of the industry only for the device to be shut down after a few days. While this is not a suitable turn of event, but this is happening with the new Apple iPhone 11. The iPhone won't turn on even though the battery isn’t depleted completely. While this is not a standard-issue we were able to find potential solutions that may make your new iPhone 11 operational again.

Part 1: Why Won't My iPhone 11 Turn on

“Why won't my iPhone 11 turn on?”

Well, considering that iPhone 11 is the brand new range of Apple smartphones, there could only be a few possible reasons for a turned off device. Let’s check out the reasons:

  • Software Issues.

    If the iPhone 11 Pro Max won't turn on with iOS 13.2.2, then it is simply a software glitch or an issue with the update. More than a few users have claimed about their iPhone 11 being disabled after the said iOS 13 update. It is possible that iOS 13.2.2 update came with a glitch, or you weren’t able to complete the procedure correctly.

  • Battery Issues

    If the iPhone screen won't turn on, then it could be a battery-related issue. Possibly you neglected to charge the device, and after the battery was completely depleted, and the device was turned off.

    Although, it is pretty rare if the new iPhone 11 came with a damaged battery same can happen too.

  • Physical Damage

    iPhones are structurally very sound, but with its glass back and a drop from higher ground, several issues can appear on the device.

  • Water Damage

    All the smartphones these days are designed waterproof. But this technology works work up to a certain level. So, you need to be aware; a single drop of water can damage the device extensively and cause it to get turned off.

While we can’t specifically answer your question; why my iPhone won't turn on? These are the general issues that can make a new iPhone 11 shut down. We are also not discarding the fact that you may have received a defective iPhone 11, which is possible. It is an electronic device afterall! But in that case, you have to take the iPhone to the nearest Apple Support Center.

Part 2: Most Quick & Safe to Fix My iPhone 11 Won't Turn On(No Data Loss)

If we proceed with the thought that the iPhone 11 Pro Max black screen won't turn on due to an iOS issue, then the quickest solution would be to use a 3rd party professional system repair software.

You also have to select a device that will not cause any data loss during the procedure. So, keeping up with all these concerns, we recommend using ReiBoot -iOS System Repair. ReiBoot comes with an iOS system repair option that effectively fixes all and any iOS-related issues. Let’s check out the user guide below:

  • You have to download and install Tenorshare ReiBoot on a computer.

  • After that, connect the iPhone 11 to the said computer and run the program. Click on the ‘Repair Operating System’ on the main interface.

    fix all ios issues
  • In the following ReiBoot panel, click on ‘Fix Now’ and proceed. Now, ReiBoot will direct you to the firmware download page. Set the download location and then click ‘Download’ to get the required firmware immediately.

    download the firmware package
  • After the firmware is completely downloaded, click on ‘Repair Now’, and ReiBoot will proceed with the repair of iOS in the new iPhone 11.

    repairing repair successfully

So, if the Apple iPhone 11 won't turn on troubleshooting, then you should effectively repair the system using TenorshareReiBoot.

Part 3: Other Basic Solutions to Fix iPhone 11/11 Pro Max Won't Switch On

Solution 1: A Forced Restart on iPhone 11

If the iPhone 11 screen won't turn on, we would recommend Force Restart of the device. This is the simplest procedure, still proven quite effective for fixing numerous iOS issues. So, check out the steps below…

  • Step 1: Quick press the ‘Volume Up’ button and then quickly press the ‘Volume Down’ button.
  • Step 2: Now, immediately press and hold the ‘Side’ button. This button is also known as the Wake or Sleep button.

    force restart iphone 11

You can release the button once the Apple logo is visible on the screen. Hopefully, once the device gets turned on, it will operate properly.

Solution 2: Charge iPhone UP to One Hour

If that didn’t work, then you need to charge the iPhone 11 and let it charge for at least one hour.

  • You have to use the lightning cable provided by Apple and connect the adapter to the wall socket.
  • Connect the other end to the iPhone 11 and turn on the switch.

    charge iphone

After only a few minutes, the charging screen should appear on the screen. If there is nothing on the screen and it stays completely black, you can try changing the power cable. Sadly, if the iPhone won't charge or turn on after changing the power cable, you should check out another viable option detailed below.

Solution 3: Restore iPhone with iTunes

So, if iPhone 11 won't turn on at all, you have to restore the device using iTunes app. This is an effective method with only a single disadvantage. You have to be prepared to lose all your files from the iPhone 11.

Otherwise, you can make a backup of the said device and then proceed with iTunes restore. The guide is detailed below.

  • Connect the iPhone 11 to a computer where the iTunes app is already installed. Make sure that you are using the latest version of the app on your computer.
  • After connecting the iPhone, the app will be launched automatically. If not, you have to launch it manually and navigate to the ‘Summary’ tab.
  • Now, click on the ‘Restore ‘iPhone’ option, and iTunes will restore the device immediately.

    iphone 11 restore with itunes

iTunes is the official app, and you can use it to Factory Reset the iPhone 11 and also restore the device from a previous backup. Both are possible using the same method.

Solution 4: Put iPhone into DFU Mode

Unfortunately, there is still a chance that restoring the device via iTunes didn’t work. If the issue is stubborn, then you also need to take a radicle approach. So, if the iPhone suddenly won't turn on, you need to restore the device.

Yes, you restored the device in the previous solution, but this time you will be doing it via iTunes but after putting the device into DFU Mode. The procedure is almost the same but to put the device into DFU Mode you need to use the following steps:

  • Quick tap on the ‘Volume Up’ button and then the ‘Volume Down’ button.
  • After that, hold the ‘Side’ button, and the screen will get turned off, but don’t let go of the button.
  • Now, hold the ‘Volume Down’ button while you are still holding the ‘Side’ button for 5 seconds.
  • After that, let go of the ‘Side’ button but keep holding the ‘Volume Down’ button.

    restore iphone 11 in dfu mode

You can release the button once the device enters the DFU Mode. Now you will be able to put the iPhone 11 DFU Mode successfully. Now, follow the steps below to restore the device.

  • Launch the iTunes app on your computer and connect the iPhone 11.
  • Put the iPhone in DFU Mode using the above procedure.
  • As soon as you put the device in DFU Mode, iTunes will immediately detect it and will show the prompt that it has detected an iPhone in Recovery Mode.

    restore iphone 11 in dfu mode

So, click ‘OK’ on the prompt and restore the iPhone 11 in DFU Mode, successfully.

Part 4: If Hardware Issue, What to Do When Your iPhone Won't Turn On/Switch On

Sadly, if you find out that iPhone 11 Pro Max won't turn on, the problem is related to hardware, then your only option is to take the device to the nearest Apple Support Center.

You won’t be able to repair the iPhone 11 at your home. It needs to be done by the company experts. So, take the iPhone 11 there, immediately.


Hence, if the iPhone 11 won't switch on, you can use the detailed solutions mentioned in the article, they can fix the device successfully. But we do recommend using ReiBoot -iOS System Repair to fix the issue as it is the safest and most effective. If you are not having hardware issues, ReiBoot is the most effective fix.

  Updated on 2019-12-27 / Update for  iPhone 11

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