Home >> Resource >> iPhone Problems and Fixes >>
iPad Pro Shuts off While Charging

iPad Pro Shuts off While Charging and Requires A Hard Reset to Turn On

Jun 14, 2016 04:37 pm / Posted by Jenefey Aaron to iPhone Problems and Fixes
Follow @JenefeyAaron

According to one user, “I got my iPad Pro Wednesday. At night it was down to 40% so I charged it and went to bed. When I woke up it was dead and required to perform a hard reset to get it to come to life. Then the same thing came back again next day. Died and performed hard reset. I’m wondering how to fix the latest iPad Pro randomly shuts off while charging and requires performing a hard reset to reboot it?”

iPad Pro was released on Nov 11,2015 with a large amount of astonishing features. And Tim, its CEO, stated it would be replacing Microsoft’s Surface Pro 4. Ironically, however, a lot of iPad Pro users are complaining about that their iPad Pro keep turning off and become unresponsive while charging as mentioned above and not because there is no battery left. Keep on reading and we try to offer solutions for you to solve it.

To Fix iPad Pro Charging and Shutting off Issues Step by Step:

1. Do Hard Reset

When you find your iPad shut-off and unresponsive while/after charging, this is one of the first available way you are supposed to try. To do this, press and hold the Sleep/Wake and Home buttons simultaneously until you see the Apple logo appears. Once you see the logo, let the buttons go.

2. Turn off Airplane Mode

If your issue is still not resolved, try to go to Settings > enable AirPlane Mode while it is charging, which means you have to turn on Airplane Mode and charge. After it is charged, turn off Airplane Mode.

airplane mode

3. Switch off iCloud Backup

Actually automatic iCloud backup maybe causing your iPad Pro randomly reboot. At least, this way is applied to iPhone and many iPhone users stated it is useful. Go to Settings > iCloud > Backup > turn off iCloud Bakup

turn off backup

4. Thoroughly Cleanup Junk Files on iPad Pro

Unsuccessful download, data corruption and normal use leave a bunch of junk files in your iPad Pro leading to random shut-off while charging. For now you have to try to deeply erase junk files that may conflict with your iPad Pro. Manually deleting junk files and caches in your device is far from enough. Download and try Tenorshare iPhone Care Pro Mac, a professional tool to fix various issues that you may meet on your iPhone/iPad/iPod in iOS 10/9/8.
Run the program and connect your iPad Pro > Click Speed&Clean > Choose Deep Clean and tap Start Now > Click Scan Now > Tap Clean Now to finish.

Tips: You’d better to backup your data in advance to avoid unnecessary data loss. If it happens accidently, download iPad Data Recovery to get it back at once.
clean up ipad pro

5. Wait for New Update or Visit Apple Store

We have tried our best to sort out all available methods to fix iPad Pro randomly reboots while charging. However, if all above methods don’t work for you, you have to either take long time to wait for official update or ask help for Apple Store.

If you have any question, please leave your comments in the comment section.

Related Articles
Apple iOS Operating System Fix on iPhone, iPad, iPod
Can't Restart iPhone/iPad/iPod after Change Date
Restart iPhone without Using Home and Power Button
comments powered by Disqus
Recommend Products
Tenorshare iCareFone(iPhone Care Pro)
for Mac
User Reviews ( 20 )
Free Trial WinFree Trial Mac
Clean & Speedup
Cleanup and Speedup iPhone
Delete Duplicate iPhone Photos
Clean iPhone Corrupted Media Files
Clear Application Cache on iPad
Free Up iCloud Storage
Delete Apps from iPhone
Data Transfer
Import Health Data to New iPhone
Transfer Photos from iPhone to Windows PC
Transfer Calendar from iPhone to Mac
Fix iTunes Won't Transfer Music to iPhone
Export iBooks to PC/Mac without iTunes
Fix iOS Stuck
Fix iPhone Stuck in Recovery Mode
Fix iPhone Frozen on Apple Logo
iPhone Stuck in Zoom Mode
Fix iPhone Stuck on Verifying Updates
Fix iPhone Stuck on Black/Negative Screen
Fix iPhone Black Screen of Death
Reboot a Frozen or Hung iPhone
Backup & Restore
Backup and Restore iPhone
Backup a Disabled iPhone
iTunes Cannot Backup iPhone
System Repair
Repair iOS Operating System
iPhone Tips
iPhone 7/7 Plus
iOS 10
iOS Recovery
iPhone Fix
Android Recovery
Windows Recovery
Mac Recovery
iOS Tuneup
iPhone Transfer
Card Recovery
Windows Tuneup
WhatsApp Recovery
iTunes Cleanup
iTunes Unlock
Ads Remove
Windows Boot
Audio Record
Video Convert
Video Download
PDF Convert
Windows Password
iTunes Repair