How to Do When iPad Pro Shuts off While Charging and Requires A Hard Reset to Turn On

by Jenefey Aaron   Updated on 2020-03-09 / Update for  Optimize iOS

According to one user, “I got my iPad Pro Wednesday. At night it was down to 40% so I charged it and went to bed. When I woke up it was dead and required to perform a hard reset to get it to come to life. Then the same thing came back again next day. Died and performed hard reset. I’m wondering how to fix the latest iPad Pro randomly shuts off while charging and requires performing a hard reset to reboot it?”

iPad Pro was released on Nov 11,2015 with a large amount of astonishing features. And Tim, its CEO, stated it would be replacing Microsoft’s Surface Pro 4. Ironically, however, a lot of iPad Pro users are complaining about that their iPad Pro keep turning off and become unresponsive while charging as mentioned above and not because there is no battery left. Keep on reading and we try to offer solutions for you to solve it.

To Fix iPad Pro Charging and Shutting off Issues Step by Step:

1. Do Hard Reset

When you find your iPad shut-off and unresponsive while/after charging, this is one of the first available way you are supposed to try. To do this, press and hold the Sleep/Wake and Home buttons simultaneously until you see the Apple logo appears. Once you see the logo, let the buttons go.

2. Turn off Airplane Mode

If your issue is still not resolved, try to go to Settings > enable AirPlane Mode while it is charging, which means you have to turn on Airplane Mode and charge. After it is charged, turn off Airplane Mode.

airplane mode

3. Switch off iCloud Backup

Actually automatic iCloud backup maybe causing your iPad Pro randomly reboot. At least, this way is applied to iPhone and many iPhone users stated it is useful. Go to Settings > iCloud > Backup > turn off iCloud Bakup

turn off backup

4. Thoroughly Cleanup Junk Files on iPad Pro

Unsuccessful download, data corruption and normal use leave a bunch of junk files in your iPad Pro leading to random shut-off while charging. For now you have to try to deeply erase junk files that may conflict with your iPad Pro. Manually deleting junk files and caches in your device is far from enough. Download and try Tenorshare iPhone Care Pro Mac, a professional tool to fix various issues that you may meet on your iPhone/iPad/iPod in iOS 10/9/8.

Run the program and connect your iPad Pro > Click Speed&Clean > Choose Deep Clean and tap Start Now > Click Scan Now > Tap Clean Now to finish.

Tips: You’d better to backup your data in advance to avoid unnecessary data loss. If it happens accidently, download iPad Data Recovery to get it back at once.
clean up ipad pro

5. Wait for New Update or Visit Apple Store

We have tried our best to sort out all available methods to fix iPad Pro randomly reboots while charging. However, if all above methods don’t work for you, you have to either take long time to wait for official update or ask help for Apple Store.

If you have any question, please leave your comments in the comment section.

  Updated on 2020-03-09 / Update for  Optimize iOS

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