Home >> Repair iTunes >>
iTunes Could Not Backup iPhone

[Issue Solved] iTunes Could Not Backup iPhone

Feb 2, 2017 11:05 am / Posted by Jenefey Aaron to iTunes Tips
Follow @JenefeyAaron

iTunes isn’t known for generating errors but as it happens with every app under the sun, the app sometimes throws errors and causes issues that can’t easily be solved. One of the errors like “iTunes could not back up the iPhone “(name)” because the backup could not be saved on the computer”, or a “session failed” message, with a suggestion to disconnect and reconnect the device before trying again that iTunes sometimes generates is that it doesn’t let you successfully backup your iPhone.

Normally when you backup your iPhone using iTunes, the app is supposed to create a backup and store it on your computer. What happens in the aforementioned error is that the backup process does not go well and you see various error messages on your screen.

If you are one of the victims of the error and can’t get iTunes to properly backup your iPhone, then here we have some solutions for you. The following are some of the fixes that you can apply to resolve the error.

Method 1: Update the iTunes App on Your Computer

Sometimes an obsolete version of iTunes causes backup errors which can be easily resolved by just updating the app on your computer. Here’s how you can go about doing that on a Mac:

1.Launch the iTunes app on your Mac by clicking on Launchpad in the Dock and searching for and clicking on iTunes. The app should open.

2. When iTunes launches, click on the iTunes menu on the top and select the option that says Check for Updates. This option will check if any updates for iTunes are available.

check itunes updates

3. If you see that a new version of iTunes is available, then go ahead and get the app updated with the latest version to resolve the issues you are facing.

Method 2: Delete the Old iPhone Backups

If you have old iPhone backups in iTunes, then those might be causing the issue with creating a new backup. If that’s the case, then you will have to delete those from iTunes and then see if iTunes now allows you to successfully create a new backup.

1.Open the iTunes app on your computer.

2. When iTunes opens, click on the iTunes menu on the top and select the option that says Preferences.

check itunes updates

3. When the preferences panel opens, click on the tab that says Devices. That’s where you can see all of the backups you have created using iTunes.

Under the Devices tab, you will see all of the backups you have created so far using iTunes. What you need to do here is select all of these backups and then click on the button that says Delete Backup.


4. iTunes will start deleting the selected backups. When that's done, head back to the main screen of the app and try to create a new backup. It should go fine for you this time.

Method 3: Using iTunes Alternative to Backup Your iPhone

If all fails, you can use this nice small utility called Tenorshare iCareFone that lets you backup your iPhone without using iTunes. Here’s how to use the app to create a backup of your iPhone:

1.Head over to the Tenorshare iCareFone app website and download and install the app on your computer. Run Tenorshare iCareFone and click on the Backup & Restore tab from where you can create new backups.

2. Plug in your device to your computer using a compatible cable. Click on Back up now on the Tenorshare iCareFone app screen and it will help you create a backup of your iPhone. Fllow the on-screen instructions to finish creating a backup of your iPhone.

itunes could not backup iphone

So, that was how you could use an app like Tenorshare iCareFone to create a backup of your iPhone when iTunes could not back up your iPhone.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.13 and below
Secure Download
Related Articles
Fixes: iTunes Could Not Backup the iPhone after Latest Update of iTunes
iTunes Can’t Backup My iPhone Under Windows 10
iTunes Tips: iPhone or iPad Not Detected in Windows 10
comments powered by Disqus
Recommend Products
Tenorshare iCareFone(iPhone Care Pro)
for Mac
User Reviews ( 20 )
Free DownloadFree Download
Clean & Speedup
Cleanup and Speedup iPhone
Delete Duplicate iPhone Photos
Clean iPhone Corrupted Media Files
Clear Application Cache on iPad
Free Up iCloud Storage
Delete Apps from iPhone
Data Transfer
Import Health Data to New iPhone
Transfer Photos from iPhone to Windows PC
Transfer Calendar from iPhone to Mac
Fix iTunes Won't Transfer Music to iPhone
Export iBooks to PC/Mac without iTunes
Fix iOS Stuck
Fix iPhone Stuck in Recovery Mode
Fix iPhone Frozen on Apple Logo
iPhone Stuck in Zoom Mode
Fix iPhone Stuck on Verifying Updates
Fix iPhone Stuck on Black/Negative Screen
Fix iPhone Black Screen of Death
Reboot a Frozen or Hung iPhone
Backup & Restore
Backup and Restore iPhone
Backup a Disabled iPhone
iTunes Cannot Backup iPhone
System Repair
Repair iOS Operating System
iPhone Tips
iPhone 7/7 Plus
iOS 10
iOS Recovery
iPhone Fix
Android Recovery
Windows Recovery
Mac Recovery
iOS Tuneup
iPhone Transfer
Card Recovery
Windows Tuneup
WhatsApp Recovery
iTunes Cleanup
iTunes Unlock
Ads Remove
Windows Boot
Audio Record
Video Convert
Video Download
PDF Convert
Windows Password
iTunes Repair