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Top 5 Methods to Fix iTunes Error 306 When Connecting to iTunes Store

May 25, 2017 05:45 pm / Posted by Jenefey Aaron to iTunes Tips
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"I just upgrade the iTunes version but unfortunately whenever I'm trying to go to the iTunes Store I'm getting the following message "We could not complete your iTunes Store Request. An unknown error occurred (306)"."
- From Apple Community

Getting iTunes error 306 when trying to connect to iTunes store? The iTunes error code 306 may be caused by many reasons such as Internet proxies, iTunes parental control settings, a bad iTunes store cache, Windows firewall settings. Here we will share the top 5 method to fix iTunes error 306 for your reference.

Method 1: Check Your Internet Connection and Remove Proxy Connections

Since the error message 306 points out that an internet connection is not possible, you should first check your Internet. Open your browser and navigate to a page to see if it can be opened normally.

Moreover, proxy settings may affect iTunes. You need to go to the network or Internet options of your respective browser to remove all the existing proxy connections, and then start iTunes.

Method 2: Reset iTunes Store Cache

When you visit iTunes store and search for music videos, apps, or games, the program automatically saves information about the pages that you visit in a temporary location called the Store cache. iTunes store error 306 may occur when the data stored in the cache becomes corrupt. Now follow steps below to reset iTunes store cache.

Method 3: Adjust Parental Controls in iTunes

Restrictions in iTunes can block or limit certain features and services in iTunes on your computer. If iTunes cannot connect to iTunes store, you can check if anyone set restrictions that you cannot access iTunes store.

Method 4: Check Windows Firewall Settings

iTunes error can occur because of the security app installed blocking the normal operation of the iTunes app. To fix iTunes cannot connect to iTunes store error 306 in Windows, follow the below steps and you should be logged in as an Administrator.

Method 5: Fix iTunes Error 306 with Professional iTunes 306 Error Repair Tool

If the solutions above failed to repair iTunes error 306, you may need a professional iTunes 306 error repair tool. Here we recommend TunesCare, a free iTunes repair tool that can fix all iTunes syncing problems and iTunes errors with easy steps.

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That’s all for how to fix iTunes error 306 when connecting to iTunes store. We hope our solutions would help you solve your problems efficiently.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.13 and below
Secure Download
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