Top 3 Ways to Fix iPhone 11/11 Pro(Max) Stuck on Black Screen with Spinning Wheel

"My iPhone 11 went to a black screen with a spinning wheel and will not do anything. Won’t force close or anything"

- A user from Apple Community

If you have the same issue, don't worry! in this article, I am going to help you to fix the issue with three detailed methods. The spinning wheel is a common issue that appears on not just iPhone 11 Pro and 11 Pro Max but also other iPhone models. iPhone 11 Pro is such an expensive device and getting anything like stuck on boot menu could make you go rouge, keep yourself together and follow this guide.

Way 1: Using iTunes to Fix iPhone 11/11 Pro(Max) Stuck on Black Screen with Spinning Wheel

If your iPhone 11 Pro or iPhone 11 Pro is stuck on the spinning wheel with the black screen, a common resolution is through iTunes. However, following this method will erase all of your data on your iPhone; these are the steps you'll have to follow:

  • Connect your iPhone 11 Pro/ iPhone 11 Pro Max to a computer before launching iTunes, and making sure that you have the latest version of iTunes is plus point.
  • Launch iTunes on your Windows computer or open the Finder window on your Mac device running macOS Catalina.
  • Quickly press and then release Volume Up.
  • Quickly press and then release Volume Down.
  • Press and hold the Side button for about 10 seconds or till you see the Lightning cable on the screen. That's all you have to do to get into the recovery mode of iPhone 11 Pro/Pro Max.
  • Click on "Restore iPhone" on iTunes, and you'll have a new device step fixing the black screen with a spinning wheel problem on your iPhone.
  • restore iphone 11

iTunes is a powerful tool to restore and even repair many issues like transferring files etc. in your iPhone 11 Pro. More on, it helps you fix iPhone 11 Pro stuck on the loading circle issue with ease at the loss of your Data.

Way 2: Using ReiBoot to Fix iPhone 11/11 Pro(Max) Stuck on Black Screen with Spinning Wheel (No Data Loss)

Tenorshare ReiBoot is an efficient software to fix all kinds of problems related to iPhones. Furthermore, it does not just work with iPhone 11 Pro (Max), but this is also compatible with all other models. You can get into and out of the recovery mode of your iPhone with one click and without losing data.

Step 1: Download and install ReiBoot on PC or macOS. After that, connect a cable with your iPhone 11 Pro/11 Pro Max and computer.

enter recovery mode

Step 2: Now, you'll have to choose the Repair Operating System > Fix Now > Download. After clicking download the software will proceed with the process.


Step 3: Firmware package will download, and ReiBoot will start fixing the Stuck on Spinning Wheel problem of your phone.


Step 4: After successful processing, you'll have the "Done" button, you are done fixing the problem.

Optional: You can also choose to enter recovery mode on your iPhone without losing any data by clicking on "Enter Recovery Mode."

Following these easy step by step guides will surely resolve your problem and it won't take the precious time of your with just a few clicks you'll be able to do it.

Way 3: Force Restart iPhone to Fix iPhone 11/11 Pro(Max) Stuck on Black Screen with Spinning Wheel (Not always working)

Force restarting iPhone 11 Pro 8might resolve the issue iPhone stuck on a black screen with a spinning wheel. However, it might not always work. Here is a break down of the process of Force Restart of iPhone 11 Pro Max or 11 Pro:

  • Press and release the Volume up quickly
  • Press and release the Volume down immediately
  • Press and hold the Side button for almost 10 seconds
  • Release Side button when you see the Apple boot screen
  • force restart iphone 11

This way, you can force restart your iPhone and fix the issue on your iPhone. It is easy to perform a method, and it won't take too much time of yours. Your phone may be fixed, however, the issue might appear again because it's not a permanent solution.


This article explains three methods to fix iPhone 11 stuck on the black screen with a spinning wheel issue. The first method explains the use of iTunes and how to restore the iPhone 11 through it and get rid of the spinning wheel. In the second method, use of ReiBoot software explains how quickly and efficiently, users can use this third party software and fix the issue. The third and last method guides users about Force restart of the iPhone 11 (Pro and Pro Max) and how it might solve the problem of theirs.

  Updated on 2020-03-17 / Update for  iPhone 11

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