WhatsApp Not Working After iOS 12/12.1 Update? Here’s the Fix

Updating our iOS is one of the most important functions you can undertake. That’s because an update can very easily eliminate bugs that cause issues with your device’s functionality. But also, an update will likely come with incredible new features aimed at helping your device run more efficiently. But for those who have already tried out the new iOS 12 , there are those who have reported certain problems including WhatsApp not sending messages.

Problems with apps are not a new thing with a software update. But when your WhatsApp is stuck on connecting, it can be frustrating trying to communicate with your friends and social network. In this article, we will take a look at this particular problem and share with you some very useful fixes in terms of WhatsApp not working after update to iOS 12/12.1 .

Part 1: Top 5 WhatsApp Issues You May Encounter after iOS 12/12.1 Update

There are several Whatsapp issues you may encounter when you update to iOS 12. As different as they are, these problems all have one thing in common; they prevent you from adequately using WhatsApp in one way or another. Let’s take a look at each one of these problems individually and their most effective solution.

1. WhatsApp Not Sending or Receiving Messages

Have you noticed WhatsApp messages not delivered successfully after iOS 12? This can be quite frustrating especially considering that WhatsApp is one of the most popular instant messaging apps. If you can’t use it to send or receive messages, you need to fix it to restore its purpose. The following solutions can help you diagnose and fix WhatsApp not sending messages:

Check the Internet Connection

To send and receive messages via WhatsApp, you need and internet connection. If for some reason, your connection has been interfered with, WhatsApp will not work as expected. If your internet connection is the problem, you can fix it in one of the following ways;

Go to Settings > Airplane Mode and toggle it on/off to reset the connection.

Toggle Airplane Mode on/off

Go to Settings > Cellular and turn “Cellular Data” on.

Turn on Cellular Data

If you are using a Wi-Fi connection, go to Settings > Wi-Fi and turn it off and then on again. You may also want to connect to a different Wi-Fi hotspot.

Turn on Wi-Fi

If none of the above work, go to Settings > General > Reset > Reset Network Settings to reset your connection.

Reset Network Settings

Free Up Storage Space

Sometimes not having enough storage space on your device could interfere with the functionality of some apps including WhatsApp. Therefore take some steps to create more space on your device. You can do that by deleting unused apps, upload your photos to iCloud or use a third party tool like Free iCareFone Cleaner to remove unwanted data on the device. This iOS cleaner quickly locates and removes all useless files from your device, creating more free space in a single click.

Clean your iPhone

2. WhatsApp Notifications Not Working after iOS 12/12.1

If not getting WhatsApp notifications after the iOS 12 update, you may not realize you have a message until it’s too late.

Fixing this problem can be simple, just check whether the WhatsApp Notification is enabled. To do that, go to WhatsApp >Settings > Notification and see if the notification is turned on.

Turn on WhatsApp notification

3. WhatsApp Showing Waiting for This Message

If you see a message saying “Waiting for this Message” on WhatsApp after iOS 12 update, it means that the person sending you the message needs to connect to the internet so the message can be properly encrypted before reaching you. This can happen if the person you are chatting with has recently reinstalled WhatsApp.

WhatsApp Waiting for this Message

4. WhatsApp Keeps Saying Connecting

If all you see is a message saying “connecting” but the app never connects, you may want to reset your network settings. Follow these simple steps to fix WhatsApp stuck on connecting.

Step 1: Open the Settings on your iPhone and then tap on “General.”

Step 2: Tap on “Reset” and from the options presented select “Reset Network Settings.”

Reset Network Settings

Now rejoin your Wi-Fi password and see it the problem has been fixed.

5. WhatsApp not Opening on iPhone

If you are unable to open WhatsApp on iPhone, or WhatsApp opens and closes immediately with iOS 12 , the best thing you can do is backup the data on WhatsApp, uninstall the app and reinstall it from the app store. Follow these simple steps to backup Whatsapp.

Step 1: Open WhatsApp and tap on “Settings” .

Step 2: Click on “Chats” and then tap on “Chat Backup.”

WhatsApp backup

Step 3: After that reinstall WhatsApp on your iPhone and see if it will help.

Part 2: Common Troubleshooting Methods to Fix WhatsApp Not Working after iOS 12/12.1

The following common troubleshooting solutions can help you fix all problems you may have with your WhatsApp after an iOS 12 update, including above mentioned ones.

1. Force Restart the iPhone

Begin by force restarting the iPhone. Depending on the iPhone model you use, the following ishow to force restart the device;

For iPhone 6s and Earlier; Hold down the home button and the power button at the same time. Let go of the buttons only when you see the Apple Logo appear on the screen.

For iPhone 7 and 7 plus: Press the power button and the volume down key until the Apple Logo appears.

Force restart iPhone 7/7plus

For iPhone 8 or X/XS: Quickly press and release the volume up button and then quickly press and release the volume down button. Now press and hold the power button until you see the Apple Logo.

Force Restart iPhone X/8

2. Update or Reinstall WhatsApp

You may also need to update or reinstall the WhatsApp app to get it to work better on iOS 12. To update the app go to the App store on your iPhone and tap on “Updates.” Scroll down to find WhatsApp and if there is an update available, tap “Update” to update the app. If update won’t help, you can then delete WhatsApp and get it back again.

Update WhatsApp

3. Repair iOS 12/12.1 System

If all the solutions above fail to fix the problem, it is time to consider repairing the iOS 12 on your device and restore back to normal. There are many ways you could do that, but perhaps the best would be to use Tenorshare ReiBoot. This third-party tool will help you easily fix all iOS 12 prblems without affecting the data on your device.

Free Download For Win 10/8.1/8/7/XP
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Free Download For macOS 10.14 and below
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Here’s how to use the program fix iOS 12/12.1 WhatsApp not working;

Step 1: Install ReiBoot on to your computer and the launch it. Connect the iPhone to the computer using USB cables and wait for the program to recognize the device. Select Repair Operating System from the main interface to move on.

Enter Recovery Mode

Step 2: Click on the “Download” button to download and install latest firmware to the device.

Download firmware

Step 3: Once the firmware is installed, the program will begin repairing the device. The entire process shouldn’t take no more than 10 minutes.

Device repaired


Now you know how to eliminate WhatsApp not working on iPhone issues that may arise when you update to iOS 12/12.1 . For ultimate solutions, please get Tenorshare ReiBoot will help you repair the iOS 12 completely.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
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/ Posted by Jenefey Aaron to iOS 12 Follow @Jenefey Aaron