How to Fix Netflix Not Working on Apple TV

by Jenefey Aaron   Updated on 2024-04-18 / Update for  Apple TV Repair

This guide will show you how to solve many common Netflix problems without waiting for Netflix support to get back to you with a solution.When you find yourself asking, "why Netflix not working on Apple TV?" on a regular basis this guide will help you fix the issue so you can get back to watching Netflix on your Apple TV. Netflix wont load on Apple TV isn't a new problem at all. You're not alone in this mess but the good news is that this can be fixed. There are a few simple ways you can troubleshoot, and most of the time your problems will get fixed. If your Netflix stops working on Apple TV then try one of these 5 simple fixes below!

Solution 1: Check your Internet Connection

The most common culprit for Netflix not loading on Apple TV problem is limited or slow internet, therefore make sure you have a fast connection and its working properly. Streaming HD movies isn't something you do on slow internet connections. From Apple TV home screen, select Settings, then Select Network and make sure it says connected under Connection. For some reason, if your test fails then see Apple Support site and ask for help. If you succeed in test, you can try to run Netflix once more. If the problem resists then continue to next step.

Solution 2: Power Cycle your Apple TV

This solution is very simple yet effective and can solve Netflix not playing on Apple TV problem most of the time. All you have to do is Unplug your Apple TV and TV and make sure its stays same for at least 2 minutes. Then carefully plug in both devices again and then turn on both devices. Once it boots up try running Netflix once more.

Solution 3: Reinstall Netflix App

If above two methods failed for you then you should probably try reinstalling the app because it will fix Netflix won't work on Apple TV problem most of the time. In order to reinstall Netflix follow the below instructions carefully:0

  • From Apple TV home screen, highlight the Netflix app
  • Press and hold in the middle of touchpad, Netflix icon will start to tremble
  • Now, simply press Play/Pause button to delete the app from your Apple TV
  • Select Delete again to confirm selection
  • Now visit App Store and reinstall Netflix app and try launching it again

Solution 4: Check for Apple TV Updates

Many problems can occur due to outdated firmware, so it is best to update your Apple TV as soon new update hits. Updating might fix Netflix app not working on Apple TV problem, this is how you do it:

  • Go to Settings > System
  • Select Software Updates and then select Update Software
  • If your firmware is out of date then a popup will be shown, once you've downloaded the firmware upgrade process will start.
upgrade apple tv

Also Read:

How to Reset Apple TV

Solution 5: Use Tenorshare ReiBoot

iOS Fix Tool ReiBoot is an excellent tool which can be used to fix all sorts of stuck issues on any iOS device. You can use it on your Apple TV too, it is very easy to use and provides one click solution to all of your problems. Follow the below instructions carefully:

  • You can free download and install ReiBoot for Win/Mac from Tenorshare official website on another Windows or Mac based computer.
  • When you launch ReiBoot on your Mac/PC, it will ask you to plug in your Apple device. Do as it prompt and connect your Apple TV with an USB-C or Micro-USB cable and you will find that the "Enter Recovery Mode" button gets highlighted as soon as ReiBoot detects your Apple TV. When this recognition is over, click on "Fix All iOS Stuck" to move on.

    enter recovery mode
  • Choose "Fix Now" and download the newest tvOS firmware online. You will get a page on your Mac/PC which says "Start Repair". Run the repairing process when tvOS is ready.

    download tvos
  • You will get a closing page saying that the "Repairing operating system is done" and in less than one minute, your Apple TV will reboot again and be back in action!

    repair successfully

We hope that you've understood each part well and the question "why my Apple TV remote is not working' isn't bothering you anymore. You can now fix the problem by the methods stated above. If you have other Apple TV problems, don't hesitate to contact us.