[2021]Useful 7 Ways to Fix iOS 15 Stuck On Preparing Update

by Jenefey Aaron   Updated on 2021-09-15 / Update for  iOS 15

 ios 15 stuck on preparing update

The highly anticipated iOS 15 is finally released. Whenever Apple unveils a new version of iOS, people around the world flock to download it and be among the first users. What if our iPhone get stuck on the "Update Requested" screen for a while. Firstly we will learn about what it is and why it appears, and then how to fix it in several ways.

The Meaning of "Preparing Update"

When you go to Settings General Software Update and click "Download and Install" to start the installation, there are certain things that Apple required be put in the new version of iOS.

During the whole updating process,you may see the "Preparing Update" in your screen. However, if you get stuck on this page, the update package you are trying to download may not meet the required standards for some reason and you need to start the process again.

ios 15 preparing update stuck

Why Does My iPhone Get Stuck When Preparing to Update iOS 15

There are several reasons for your device gets stuck on "Preparing Update".

Server issues:

  • One of the main causes of this problem is the failure of the Apple Servers, which stores and provides the iOS update for all iOS devices. Sometimes these servers can go wrong, especially if too many iOS device owners request the update at the same time.
  • Sometimes, the activation and update roll out servers can go down in certain regions, causing massive delays and errors like this. So if you repeatedly get this message while trying to update your iPhone, you should try again a few hours or even a few days later.

    ios 15 stuck on apple logo

Software or hardware problems:

  • Software or hardware issues are another major cause of this problem, as they can effectively interrupt the update process. This is the most common cause of this problem. The following solutions should help you overcome some of the software and hardware issues that could be the cause of iOS 15 Stuck On Preparing Update.

Tutorial: 7 Ways to Fix iOS 15 Stuck On Preparing Update

Way 1: Force Quit The Settings app

It is quite possible that the settings app is not working properly. Therefore, if you experience problems while updating your device, the first thing you should do is force quit the settings app.

For devices with a Home button:

  • Double-tap on the home button
  • Find the Settings app from this list
  • Swipe it up and off the screen
  • Force close it

     iphone force quit screen
  • For devices with Face ID:

    • Swipe up from the bottom of the screen
    • Pause in the middle to bring up the apps
    • Simply swipe up on the Settings app
    • Force close it.

      iphone force quit screen for devices with face id

    Way 2: Check Your Wi-Fi Connection

    Make sure your wifi is working well and has a high network speed. This will ensure connectivity and make downloading iOS 15 easier and faster.

    Also, make sure you have VPN turned off on your iPhone. If that does not help, connect your iPhone to a different wifi network. The new network will most likely allow your iPhone to start downloading the new iOS.

    check your wifi connection

    Way 3: Clear Up Space

    If your iPhone stuck on preparing update iOS 15, the reason may be that your iPhone is low on storage space. At this point, you should clean up the storage to free up more space for iOS 15 installation.

    Go to Settings>General>iPhone Storage>Clear Up Data Unnecessary

    clear up space

    Way 4: Delete Update And Try Again

    Another way to restart the update process is to delete the update from the iPhone shop and then try to update the device again. This is especially helpful if the update package is incomplete or corrupted for unknown reasons.

    Go to Settings>General>iPhone Storage, select the update, and then tap ”Delete Update” delete it.

    delete ios 15 update

    After it is deleted, go to Settings > General > Software Update to download and install the update again.

    Way 5: Force Restart Your iPhone If Stuck on iOS 15 Preparing Update

    It is an especially helpful solution when your iPhone get stuck on iOS 15 Preparing Update, or some software that make your iPhone frozen.

    Learn how to force reset your iPhone here:

    Froce Restart iPhone8 or Later Model

    • Press the Volume Up button and release it.
    • Press the Volume Down button and release it.
    • Press the Power button for a few seconds until the Apple logo appears.

      force restart iphone

    Froce Restart an iPhone7 or 7 Plus Model

    • Press the Power button.
    • Meanwhile press the Volume Down button.
    • And then hold both buttons for a few seconds until the Apple logo appears.

      force restart iphone 7

    Froce Restart iPhone6, 6S Plus

    • Press the Power button.
    • Meanwhile Press the Home button.
    • Continue to hold both buttons for a few seconds until the Apple logo appears.

      force restart iphone 6s

    Way 6: Update Latest iOS Version via iTunes/Finder

    There is also a useful method, which is to update to iOS 15 via your Mac or PC. Besides the simple method of updating over the air, you can also use a computer to bring the latest iOS 14 or iPadOS 14 to your devices.

    • Connect your iPhone or iPad to the computer via an appropriate cable.
    • Open iTunes, click on the device icon. In Finder, click on the device name from the left sidebar. Click Trust.

      open itunes

      Next, tap Trust on the iPhone and enter iPhone’s passcode.

      enter iphone’s passcode
    • From the Summary tab in iTunes and General tab in Finder, click on Check for Update or Update.

      check for update
    • Click on Download and Update. Follow the instructions on screen.

      download and update
    • Click on Next< Agree< Enter the passcode on the iPhone when asked.

      Now the process of downloading iOS begins. The duration depends on your device and internet speed. It may take some time to download the package, prepare the update and install it. Be patient and do not disconnect the device halfway.

      click on next click on agree
    • Way 7: Use ReiBoot to Fix iPhone Preparing Update

      Last but not least, if all else fails, you should use Tenorshare ReiBoot to fix the iPhone stuck on preparing update iOS 15 update. Tenorshare ReiBoot is a powerful tool for fixing relevant iPhone system issues. It is specially designed to solve these problems and help you update your iPhone in an easier way. It has several functions, such as one click to put iPhone into recovery mode, show you how to enable DFU mode and so on. Today, we can use the "Standard Repair" to fix the iPhone stuck while preparing the update.

      • Download and Install Tenorshare ReiBoot on PC

        Click the bottom and download ReiBoot on PC, connect iPhone to PC via USB cable.

        download and launch reiboot issues that reiboot can fix
      • Click 'Standard Repair' and Go on

        fix now
      • Download Firmware Package on PC

        Follow the instruction and download the firmware package

        download firmware
      • Start Standard Repair

        The reason we choose Standard Repair is that this function will not cause data loss during the process, so don’t hesitate to go on.

        start standard repair to fix ios 15 preparing update
      • Standard Repair Completed

        repair preparing update ios 15 successfully

Applicable Scenarios

Tenorshare ReiBoot can not only help you fix iphone stuck on preparing update iOS 15, but also can fix abundant iPhone system issues, common problems you have faced before such as last line no longer available, unable to load video iphone, yellow dot on iPhone and so on.

  Updated on 2021-09-15 / Update for  iOS 15

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