How to Fix iPhone X 'Freezes Up' and Unresponsive

As the latest version of iPhone, iPhone XR/Xs/X is endowed with various excellent functions. Inevitably, there are some problems when using this iOS device. Recently, iPhone X/XR/Xs screen frozen has attracted more and more attention from Apple fans.

Some users frequently complained a phenomenon concerning iPhone X screen freezing up on social media. In truth, the phenomenon can be caused by low temperature, jailbreak, iOS system update and so on. Based on these causes, we provide some relevant solutions on fixing iPhone freezing issue.

Part 1: Common iPhone Freezing Issues

Issue 1: iPhone Bricked with Black Screen

The screen turns black, and your iPhone won't turn on. It's more likely to be an issue called iPhone freezing with black screen.

Issue 2: iPhone Unresponsive or Inaccurate in Low Temperature

Some users who live in cold climates have been suffering from an annoying problem. That is, their iPhone doesn't work in cold weather. This problem became more widely known according to the feedback from the Apple Community.
Read More: Tips and Tricks to Fix iPhone X Unresponsive in Cold Weather

Issue 3: App Freezes and Crashes on iPhone

Someone said they have encountered Apps "crashes" and not responding on iPhone X/8/8 Plus. Messages, Music, Notes, App Store and other regular apps don't work properly. Sometimes the app could crash and close unexpectedly before it open. It's a quite annoying issue.
Read More: Fixing App crashing on iPhone X

Issue 4: iPhone X /8 Plus Screen Respond abnormally after iOS 12/12.1 Update

Maybe you have just downloaded and installed new iOS, and then you may find your iPhone "bricked" after update. Why is that? The reason varies. Don't worry and it can be fixed by the following solutions.

Part 2: How to Fix Frozen iPhone X Screen Problem

Way 1: Don't Take iPhone Out in Extreme Cold Climate

Apple recommends using iOS devices in temperatures between 0 and 35 C (32 and 95 F). If you use your iPhone in extreme cold weather, the device might temporarily shorten battery life. In cold weather, you can turn off your device or put them into the pockets and keep it warm.

Way 2: Force Reboot iPhone to Repair Screen Freeze

Generally speaking, force restart is the easiest way for iPhone users to solve various iPhone routine problems including the screen frozen

  • 1.Press and quickly release the Volume Up button. Then do the same with the Volume Down button
  • 2.Press and hold the Side button until the Apple Logo appears.
force restart iphone

Way 3: Uninstall Crashing Apps

If you are running some apps that haven't been updated for some time, they could lead to iPhone freezing problem after a new iOS update. If this issue happens every time you launch an app, delete that app and reinstall it.

To delete an app on iPhone, tap and hold on the app icon from Home screen, then tap on the "X" on the left corner, tap on "Delete". Then you can download the app again from App Store.

delete iphone apps

Way 4: Reset All Settings on iPhone X

Whenever you install a new update on iPhone, the settings will be overridden by new settings and may lead to some conflicts. Thus, you can reset all settings on iPhone to restore everything to the default.

Tap "Settings", "General" and then choose "Reset". Select "Reset All Settings" and enter the passcode to confirm.

reset all settings

Way 5: Fix iPhone Screen Unresponsive without Data Loss

iPhone X frozen can't restart? Having tried the above ways, but don't work? Don't give up and Tenorshare ReiBoot will be your savior. As the excellent iOS system recovery software, Tenorshare ReiBoot is professionally designed to repair iOS system crash/errors/freeze without data loss.

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  • 1.Install and run Tenorshare ReiBoot on your computer, and connect your iPhone to computer via USB cable.
  • 2.Tap on "Fix All iOS Stuck" and then click "Fix Now (All iOS 11 Stuck)" in the new interface to download the latest iOS firmware package.
  • download firmware package online
  • 3.When the downloading process completed, click "Start Repair" button. After waiting for several minutes, your device will automatically reboot without errors.
  • repairing-now

Way 6: Restore iPhone from DFU Mode(Data Lost)

If your iPhone X still freezing up after trying the above methods, there might be something severe on your iPhone. Apple allows its' users to perform a DUF mode restore to fix a lot of system glitches. Follow the steps below to out iPhone X into DFU mode:

  • Press and hold the Side/Power button for about 3 seconds.
  • Keep pressing on the Side/Power button then press and hold the Volume Down button for about 10 seconds.
  • If the screen stays black afterwards, it means that you have successfully entered DFU mode.
  • Then, iTunes will pop up a window and you can click "Restore" button in the interface.
  • restore iphone

Way 7: Repair Screen Frozen by Restoring Your iOS Device (Data Lost)

If you have encountered iPhone screen/app frozen, you can try to reset your iPhone to factory defaults with losing data. So you are not recommended to do so unless you have a backup beforehand.

The steps to restore iPhone is easy. Connect your iPhone to the computer and run the iTunes. Click "Restore iPhone" in the "Summary" settings to complete restore process.

click restore iphone

The Bottom Line

The article teaches you how to fix iPhone X/XR/Xs touch screen not working. Among these ways, recover iOS with iOS system recovery software is best recommended, as it won't wipe out your data, and can effectively fix iPhone freeze, iPhone recovery mode, iPhone black screen of death, iPhone won't turn on, and more problems.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download
Update 2019-07-25 iPhone X Tips
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