"My daughter forgot her passcode for her iPhone. how do I backup a disabled iPhone so the data can be saved before I restore it to factory settings?"
- Apple Community
Get the messages “iPhone is disabled. Connect to iTunes”? If you entered the passcode incorrectly for 10 times in a row, your iPhone will become completely disabled and you have to restore it with iTunes. However, you will lose all data on your iPhone after restoring with iTunes. Thus, is it possible to back up a disable iPhone before restoring?
Of course, yes! In this article, we will 2 easy ways for you to back up a disabled/locked iPhone 7/7 Plus/SE/6s/6/5s/5.
Plug your locked iPhone into the computer with iTunes opened but unable to backup it? Don’t worry, here is an easy way to backup data on a locked iPhone without iTunes. What you need is Tenorshare iCareFone, the best iOS backup tool to backup iPhone when iTunes can't recognize your device. Now follow steps below to backup data when iPhone is disabled.
Firstly, free download and install Tenorshare iCareFone on your computer.
If you have ever synced your iPhone with iTunes, you might be able to do a backup, but this method is inconclusive. It will probably ask for the passcode if you try to back it up.
After backing up your iPhone, now comes to unlock your locked iPhone. Generally, you have 3 ways to fix a disabled iPhone as we listed below.
Put your iPhone into recovery mode. Connect your iOS device to your computer and open iTunes. When you see the option to Restore or Update, choose Restore.
Sign in to iCloud and click All Devices at the top of your browser window and select the device you want to erase. Click Erase iPhone to erase your device and its passcode.
Tenorshare iCareFone we mentioned above is able to fix a disable iPhone as well especially when iTunes cannot recognize your device or iCloud cannot erase iPhone because Find My iPhone is turned off. Connect your locked iPhone to computer with USB and follow steps blew:
Run Tenorshare iCareFone > Select "Repair Operating System" >Click “Start” to get your device detected > Click “Advanced Mode” > Download the firmware package> Click “Start Repair” to restore your device.
After the restore, your device will reboot automatically and you set a new passcode for your iPhone.
So we have shown you how to back up a disables iPhone with/without iTunes and 3 options to fix your disable iPhone. We hope our solutions would help you solve your problem.