How to Fix Unable to Restore WhatsApp from iCloud Backup?

by Jenefey Aaron   Updated on 2020-12-08 / Update for  WhatsApp Tips

My name is Stephen,Please I cannot restore my WhatApp from icloud, I can see the size of the backup but anytime I try it says "Couldn't restore chat history" please I need you help!"

Many times, the restore process of WhatsApp just doesn't go smoothly. It comes with many errors such as restore failed and stuck restores, and so on. If you're currently having these issues: can't restore WhatsApp from iCloud on your device, just calm down and follow the article to explore the ways to fix the prblem.

whatsapp unable to restore from icloud

Part 1: How to Fix Unable to Restore WhatsApp Chat History from iCloud

There are some official ways you should try first. If you've tried all these ways and the problem "WhatsApp not restoring from iCloud" still happens then try an alternative way - Tenorshare iCareFone for WhatsApp Transfer. It will suprise you.

Way 1: Using the same phone number

If you're restoring chats from iCloud on an iPhone, then the first thing you need to verify is the phone numbers. Make sure the phone number you're restoring your chats from is the same as the one you backed up your chats.

Way 2: Release enough storage for the backups

Since chat backups occupy memory space, you need to make sure you have enough room available for the backups to be restored on your device. If you see there's no memory space available on your device, then go ahead and delete some stuff and make some space available for the backup you're restoring on your device.

Way 3: Turn on iCloud Drive in Settings

The iCloud Drive must also be turned on your device and this can be done from Settings > iCloud > iCloud Drive. Without this, the backups cannot be restored on your device. Also, you must make sure your phone runs iOS 9 or later as the backup functionality won't work for the iOS releases older than iOS 8.

icloud drive on iphone

Way 4: Backup was created using iCloud Drive

If you're used iCloud Drive created a backup, then your iOS version must be iOS 9 or later then you are allowed to restore a backup.

Way 5: Make sure the network is good

WhatsApp suggests here is that you should use your most frequently used network and geographical location to restore a backup. I believe this has something to do with the content delivery network of WhatsApp and since officials suggest this.

Way 6: Update to the Lastest WhatsApp and iOS version

If your WhatsApp version and iOS version too low then try to update the version to fix the bug see if it the problem get fixed.

Update iOS System

    Go to Settings > General > Software Update > Download and install.

Update WhatsApp

    Go to App Store > Tap the Account > Find WhatsApp and hit on the Update button.

Part 2: An Alternative Way to Restore WhatsApp Chats from iCloud Backup

If you still failed to restore WhatsApp chat history on iPhone, then you might consider other ways are that help you restore backups of your WhatsApp chats. Well, here we recommend Tenorshare iCareFone for WhatsApp Transfer to you. With it, you can easily restore WhatsApp Chats in a few minutes without iCloud.

  • After downloading iCareFone for WhatsApp Transfer on your computer, launch it and connect the old iPhone and click "Backup" option.

    cannot restore whatsapp from icloud tenorshare icarefone for whatsapp transfer
  • The process will take a few minutes and you will see "Backup Successfully".

    whatsapp not restoring from icloud icarefone for whatsapp transfer
  • Now, plug out the device and connect the device you want to restore backup and click "View & Restore".

    whatsapp not restoring from icloud tenorshare icarefone for whatsapp transfer
  • Now, select the device that you just backed up and click "Restore to iOS" or "Restore to Android".

    whatsapp not restoring from icloud tenorshare icarefone for whatsapp transfer
  • Next, the process will spend a while. In the end, you will see "Restore successfully!".

    whatsapp not restoring from icloud tenorshare icarefone for whatsapp transfer

That's how to use Tenorshare iCareFone for WhatsApp Transfer to back up and restore WhatsApp chats. Super easy and fast. If you can't restore WhatsApp chats from iCloud Backup then this way must be your first choice.

Final Thought

So we offered you an easy way to fix WhatsApp iCloud restore stuck or failed and an alterative way to restore WhatsApp chats from iCloud backup if WhatsApp restoring from iCloud not working.

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  Updated on 2020-12-08 / Update for  WhatsApp Tips

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