WhatsApp Crash Globally? Here's the Fixes!(iOS 13 Included)

by Jenefey Aaron   Updated on 2019-09-21 / Update for  WhatsApp Tips

Users from different parts of the world reported about not being able to respond to existing chats, start new ones or use the messaging app’s WhatsApp web service since WhatsApp server down in 2018 in many countries. If you are experiencing the same issue, then you should not miss this post. In this post, we will guide you how to fix WhatsApp crashed on your iPhone 11/X/8/8 Plus/7/7 Plus/6s/6s Plus/6/6 Plus.

app crashed

Part 1: Potential Solution to Fix WhatsApp Down on iPhone

If your WhatsApp was down on your device, here are 4 workable ways you can refer to based on your situations. I bet you will find the solution that meets your need.

1.Uninstall and Reinstall WhatsApp

The easiest and commonly used way to fix WhatsApp not working is to uninstall and reinstall the WhatsApp. Just do the following:

Tap and hold the WhatsApp until it start wiggling.

Then Tap the X located at the top left corner of WhatsApp and select Delete in the dialog to remove it from your iPhone.

delete whatsapp

Now, you can re-download and re-install the latest version of WhatsApp from app store.

2. Update the Operating System to the Latest iOS 13

Sometimes, WhatsApp crashed due to the bug in old version of operating system. To fix WhatsApp keeps crashing on your iPhone, iPad, you can try to update the operating system to the latest iOS version 11.2.2.

3.Disable Facebook Sync

If you have installed the most recent FaceBook and synced your contacts between address book of your device and Facebook app, then this may result in the WhatsApp down. So you could attempt to disable Facebook contact sync to have this issue fixed.

Fire up the Facebook app on your iPhone and go to More at the bottom menu bar.

Next, select General>>Settings, then locate the upload contacts option and turn off the green button.

After that, you will receive a popup with saying "Stop continuously uploading your contacts", simply choose the "Turn Off" button.

disable sync

4.Turn off Auto-Backup of iCloud

Another application equipped with the sync feature on your iPhone is iCloud. So you can try to turn off the Auto Backup of iCloud. Below are the specific steps
Open WhatsApp and then tap Settings >> Chat >>Chat Backup>>Auto Backup, select Off and then tap on Done to disable it.

turn off auto backup

Part 2: Ultimate Solution to Fix WhatsApp Down or Not Working with Tenorshare ReiBoot

Nothing helps? Then the issue might lie with the operating system, so we suggest you to have the OS repaired with the help of an operating system repair tool. The most outstanding one is Tenorshare ReiBoot, which focus on fixing all kinds iOS stuck or crashing issue, and repairing operating system for your iOS device without erasing any data.

To get started, please download and install Tenorshare ReiBoot to your PC/Mac.

Step 1: Run Tenorshare ReiBoot and connect your iOS device to computer. Then select “Fix All iOS Stuck” from the main interface.

fix ios stuck

Step 2: Next, click on "Fix Now(All iOS 13 Stuck)" to proceed.

fix now

Step 3: Now click “Download” button to download the firmware package as the repair drive.

download now

Step 4: Once download completed, click "Start Repair"to fix your WhatsApp crashing issue by repairing operating system.


That’s it. Hope this article is helpful in fixing WhatsApp crash globally on iPhone issue. If you have any other solutions, please kindly let us know. We will keep updating this article to include some of tips we received.

  Updated on 2019-09-21 / Update for  WhatsApp Tips

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