30% OFF

How to Fix iPhone Face ID Not Working iOS 15.4

by Jenefey Aaron   Updated on 2022-03-31 / Update for  Fix iPhone

After updating to the latest iOS 15.4, the front camera and Face ID is not available and stops working.”
face id not working iphone x

iPhone X is the first iPhone that has the Face ID feature. We've heard people complaining Face ID is not available. So here we've gathered some solutions from users' feedback and our test to fix iPhone X Face ID not working or not available problems, which can be applied to all iPhones. Take a look and have a try.

1. Update to the latest iOS 15.4

The latest iOS 15.4 update releases the new feature of Face ID. You can wear a mask and unlock iPhone directly now. But it is only for iPhone 12 and iPhone 13 users now. So if your problem is iPhone X Face ID not working with mask in iOS 15.4, you know the reason. Wait for future updates, and Apple will bring this feature for more iPhone models. For iPhone X, you can wear an Apple Watch to unlock in this situation.

And sometimes update iPhone software can fix some glitches, If your iOS software is too old, update it to the latest version, and your problem is possible to fix.

2. Reboot iPhone When iPhone Face ID Not Working

When Face ID is not available, a lot of people tried to reboot their iPhone and it really worked. As Face Id is set on iPhone X and later, just hold the side button and volume button; drag the "slide to power off" to turn it off. And then press the power button to reboot it.

If the Face ID still won't work after restarting, follow the steps to force reboot your iPhone X. Press the Volume Up button and release, and then press the Volume down button and release. Finally, press and hold the side button until the Apple logo appears on iPhone screen.

face id stopped working

3. Enable Date and Time to Set Automatically

One of the possible causes of Face ID not available on iPhone X may be related to the date changing. Some users have set the date on their new device to avoid the Springboard crash prior to iOS 13/12 update. Go to Settings > General > Date & Time to set the date and time to Automatically. Then restart iPhone and the Face ID should response normally.

face id not available iphone x fixing by set automatically

4. Reset All Settings iPhone

If you are encountering a more complicated situation and the above methods failed to fix Face ID not working problem, reset all settings on your iPhone X could be a good choice. Please note that this will reset all settings on your device, but not erase the data.

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings

fix face id setup not working

5. Repair iPhone System to Fix Face ID Not Working without Data Loss

Another way to fix Face ID not working iPhone X is using iOS system repair software - Tenorshare ReiBoot, if the Face ID problem is caused by a system glitch. Your data are kept intact after system recovery.

  • Download the program on your PC or Mac, run the software and click "Start" once your device is detected.

    fix face id setup not working
  • Click "Standard Repair" to go on. This way will not cause data loss.

    face id setup not working fixing by reiboot
  • The software will show you the latest iOS firmware package. Choose a save path from your computer and click "Download".

    face id not working on iphone x fixing by donwload firmware
  • The downloading process will complete within minutes. Click "Start Standard Repair" and the software will reinstall iOS on your iPhone automatically.

    face id has been disabled fixing by repair now

Bottom Line

Well, the above methods are all we've found to fix Face ID not working/available on iPhone X and 11/12/13. Tenorshare ReiBoot is aimed to fix Face ID won't work, iPhone black screen, etc. without data loss. For other similar questions like Face ID not accurate, Face ID not working in dark or with glasses, check Top 5 Face ID Problems and Fixes.

  Updated on 2022-03-31 / Update for  Fix iPhone

(Click to rate this post)

(10 votes, average: 5.0 out of 5 )

Join the discussion and share your voice here