How to Fix iPhone X Face ID Not Working After iOS 12.1.1/12.1/12 Update
"I keep getting the same message 'Face ID is Not Available, try setting up Face ID later' whenever I try to setup Face ID on my iPhone X. It worked the first time I setup the phone but after the update to iOS 12, I can no longer use this feature."
We've heard people complaining Face ID fail on iPhone XR/Xs/X/10 for a while. But since the iOS 12.1.1/12.1/12 update, this issue seems to occur more frequently. Apple hasn't given any responses for the reasons that may bring up this problem or constructive suggestions to fix it. Here we've gathered some solutions from users' feedback and our test to fix unable to activate Face ID on iPhone issue, take a look and have a try.
- 1. Reboot iPhone
- 2. Set Date and Time to Set Itself Automatically
- 3. Reset All Settings
- 4. Reinstall iOS 12 without Data Loss
1. Reboot iPhone
When cannot turn on Face ID, a lot of people tried to reboot their iOS device and it really worked. Hold the side button and volume button; drag the "slide to power off" turn off iPhone X. Press the power button to reboot it.
If the Face ID still won't on after restating, follow the steps to force reboot your iPhone X. Press the Volume Up button and release, and then press the Volume down button and release. Finally press and hold the side button until the Apple logo appears on iPhone screen.
2. Set Date and Time to Set Itself Automatically
One of the possible causes of Face ID stop working on iPhone X may be related to the date changing. Some users have set the date on their new device to avoid the Springboard crash prior to iOS 12 update. Go to Settings -> General -> Date & Time to set the date and time to set itself automatically. Then restart iPhone and the Face ID should response normally.
3. Reset All Settings
If you are encountering a more complicated situation and the above methods failed to fix Face ID problems, reset all settings on your iPhone X could be a good choice.
Go to Settings -> General -> Reset -> Reset All Settings
4. Reinstall iOS 12 without Data Loss
For those who are faced with Face ID isn't workking in iOS 12.1/12, the ultimate solution to fix this problem is reinstalling iPhone system. Use iTunes to reinstall iOS is pretty tedious and all the data will be erased. That's why you should try Tenorshare ReiBoot, an easy iOS system repair tool to download and install iOS 11.2 firmware package on iPhone/iPad/iPod touch again with only simple clicks, all the current data will be kept untouched.
Well, the above methods are all we've found to fix iPhone X/XR/Xs Face ID not working on iOS 12.1.1/12.1/12. ReiBoot is aimed to fix iOS problems (Face ID not working, iPhone black screen , iPhone crash, etc.) without data loss. While if it is a hardware issue, you'll have to visit an Apple Store for repair. For other similar questions like Face ID not accurate, Face ID not working in dark or with glasses, check Top 5 Face ID Problems and Fixes.