How to Fix iPhone X/XR/XS Face ID Not Working iOS 12/13

"I keep getting the same message 'Face ID is Not Available, try setting up Face ID later' whenever I try to setup Face ID on my iPhone X. It worked the first time I setup the phone but after the update to iOS 12, I can no longer use this feature."

face is not available

We've heard people complaining Face ID not working iPhone XR/Xs/X/10 for a while. Apple hasn't given any responses for the reasons that may bring up this problem or constructive suggestions to fix it. Here we've gathered some solutions from users' feedback and our test to fix Face ID not working problems, including Face ID not available, Facei ID setup not working, etc. Take a look and have a try.

1. Reboot iPhone When Face ID Not Working

When Face ID won't set up, a lot of people tried to reboot their iPhone/iPad and it really worked. Just hold the side button and volume button; drag the "slide to power off" turn off iPhone X. Press the power button to reboot it.

If the Face ID still won't work after restarting, follow the steps to force reboot your iPhone X. Press the Volume Up button and release, and then press the Volume down button and release. Finally, press and hold the side button until the Apple logo appears on iPhone screen.

face is not available

2. Set Date and Time to Set Itself Automatically

One of the possible causes of Face ID stop working on iPhone X may be related to the date changing. Some users have set the date on their new device to avoid the Springboard crash prior to iOS 12 update. Go to Settings -> General -> Date & Time to set the date and time to set itself automatically. Then restart iPhone and the Face ID should response normally.

set automatically

3. Reset All Settings

If you are encountering a more complicated situation and the above methods failed to fix Face ID problems, reset all settings on your iPhone X could be a good choice. Please note that this will reset all settings on your device, but not erase the data.

Go to Settings -> General -> Reset -> Reset All Settings

4. Repair iPhone System to Fix Face ID Not Working without Data Loss

Another way to fix Face ID not working iPhone is using iOS system repair software ReiBoot, if the Face ID problem is caused by a system glitch. Your data are kept intact after system recovery.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download
  • Download the program on your PC or Mac, run the software and click "Repair Operating System" once your device is detected. You'll see an interface below, click "Start Repair" to go on.
  • recboot alternative for windows 10/8/7
  • Now select "Start Repair", the software will show you the latest iOS firmware package. Choose a save path from your computer and click "Download".
  • recboot alternative for windows 10/8/7
  • The downloading process will complete within minutes. Click "Start Repair" and the software will reinstall iOS on your iPhone automatically.
  • recboot alternative for windows 10/8/7

    Bottom Line

    Well, the above methods are all we've found to fix iPhone X/XR/Xs Face ID not working on iOS 13, iOS 12.4/12.3/12.2/12. ReiBoot is aimed to fix Face ID won't work, iPhone black screen , iPhone crash, etc.without data loss. While if it is a hardware issue, you'll have to visit an Apple Store for repair. For other similar questions like Face ID not accurate, Face ID not working in dark or with glasses, check Top 5 Face ID Problems and Fixes.

    Free Download For Win 10/8.1/8/7/XP
    Secure Download
    Free Download For macOS 10.14 and below
    Secure Download
    Update 2019-07-25 Fix iPhone
    Was this helpful ?
    Yes
    No

    / Posted by Jenefey Aaron to Fix iPhone Follow @Jenefey Aaron

    Join the discussion and share your voice here