Fix Unable to Complete Data Transfer iPhone 14/15 [Quick Solutions]

by Anna Sherry   Updated on 2023-09-26 / Update for  iPhone 14

The iPhone 15 lineup has finally been released, and users are now getting their new devices in their hands. Excitement skyrockets when you get your shiny new iPhone — but it can all come down when you start facing issues.

For instance, some users are reporting an issue where they’re unable to complete data transfer iPhone 14 to iPhone 15 or iPhone 13 to iPhone 14.

If you’re of those unfortunate folks who’re also facing this issue, this article is a must-read for you. Below, we have mentioned all the possible fixes you need to apply to sort out this issue.

Let’s dive in.

Part 1: Unable to Complete Data Transfer iPhone 14/15 - Possible Reasons

But why is the new iPhone unable to complete data transfer in the first place? Well, there could be a few logical reasons for that.

  • First and foremost, it’s possible that there’s a system-level bug in the device itself. You see, it’s a new device and unexpected bugs and glitches often end up in new releases. (Apple usually fixes such issues with software updates in the coming weeks.
  • Secondly, there could be an issue with wireless connectivity between both your devices.
  • It’s also possible that the issue is as simple as the Bluetooth is turned off.

There could be several reasons for this issue. But don’t worry, the troubleshooting methods we’re going to discuss below usually fix all of those.

Part 2: Fix Unable to Complete Data TRansfer iPhone 14/15 Error

Fix 1: Reboot the Old iPhone and Reset the iPhone 14/15

Some Reddit users report that they were able to fix the iPhone unable to complete data transfer Reddit issue with a simple reboot. Plus, a factory reset of the new iPhone 14/15 also seems to be helpful.

What you need to do is reset your iPhone 14/15 and reboot the old iPhone.

To reboot the old iPhone:

reboot iPhone
  • Press and hold the side button and volume up button at the same time until you see the Power Off slider.
  • Slide it to the right.
  • Wait for 30 seconds and then turn the device back on by pressing and holding the side button.

To reset your iPhone 14/15:

  • Open the Settings app.
  • Go to General > Transfer or Reset iPhone > Erase All Content and Settings.
  • Hit “Continue” and follow the on-screen instructions to confirm.

    reset iPhone 14

Fix 2: Get Your Two Phones Closer

If you’re unable to complete data transfer iPhone 14 to iPhone 15 after trying the first method, there could be a simple solution to the problem, i.e., move the devices closer.

The transfer process relies on both Bluetooth and WiFi to move your files from one device to another. And as you might know, Bluetooth has a short range.

If both devices are apart even by a few feet, this issue might appear. Move the devices right next to each other and see if it works.

Fix 3: Update the New iPhone 14/15 to the Latest iOS Version

If your iPhone 14/15 unable to complete data transfer to iPhone 14 even now, there might be a software bug in iOS.

As said earlier, such glitches do appear in new releases and are often fixed with software updates. So, what you need to do is check for new updates, and if there are any available, install them.

To do this, follow the steps.

  • Open the Settings app.
  • Go to General > Software Update.

    iPhone update
  • Download updates if available.

Make sure to perform these steps on both of your devices.

Fix 4: Charge the iPhones During the Data Transfer Process

If iPhone unable to complete data transfer still, try putting it on the charger.

Apple advises keeping your iPhone on the charger while performing tasks like backup, restore, update, and transfer. Doing so makes sure the iPhone has enough juice in the tank to complete the process.

So, put both your iPhones on the charger and try again.

Fix 5: Make Sure Both iPhones have Bluetooth Enabled

As said earlier, the transfer process utilizes both Wifi and Bluetooth. And you need to have both of them on to conclude the transfer.

So, if your iPhone is unable to complete data transfer even now, pull down your Control Center and make sure BT is on. Do it on both of your devices.

Part 3: The Best Alternative to Transfer Data from Old iPhone to New iPhone 14/15

If you’ve tried everything above and you still can’t seem to fix the issue, here’s one final trick for you.

With Tenorshare iCareFone, you can manually back up all your data from the old iPhone to a computer, and then restore it to your new iPhone with ease. This may sound difficult, but it’s incredibly easy. In fact, it only takes a few clicks to conclude the entire process!

It’s an all-in-one iOS data management tool that can help you transfer/backup/manage/ iOS data on computer at ease.

Here’s how to do it.

  • Download and install Tenorshare iCareFone on your computer. Open iCareFone and connect your old iPhone to the PC. Choose “Backup & Restore” from the right menu.

    transfer data to new iPhone 14
  • Then select all the data and click on Backup button.

    transfer data to new iPhone 14
  • When the backup is completed, choose “View Backup Data”.

    transfer data to new iPhone 14
  • Now disconnect your old iPhone and connect your new iPhone 14/15 to the computer.
  • Tick all the data and choose “Restore to Device”.

    transfer data to new iPhone 14
  • And boom, all your stuff is now in the new iPhone! As simple as that!

    transfer data to new iPhone 14

Final Words

Many iPhone 14/15 buyers are reporting that they’re unable to complete data transfer iPhone 14. If you’re one of those, luckily you now know everything you needed to know to sort out this issue.

Remember, if nothing else works for you, simply use Tenorshare iCareFone — it’s the simplest tool you can use to manually back up all your data from the old iPhone and transfer it to the new one.

  Updated on 2023-09-26 / Update for  iPhone 14

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