iPhone Tips

[Quick Look] 5G Not Working on iPhone 13/14/15

by Sophie Green   Updated on 2023-09-14 / Update for  Fix iPhone

Are you experiencing issues with your 5G not working on iPhone, specifically the iPhone 13/14/15 or after update to iOS 17/16? In this ultimate guide, we'll provide you with all the information you need to troubleshoot and resolve the 5G not working on iPhone 13/14/15 problem. So, let's dive in and explore the ultimate guide to fix it together!

Part 1: Basic 7 Methods to Fix 5G Not Working on iPhone

You're not alone if you're experiencing 5G connectivity issues on your iPhone 13/14/15. Luckily, there are several simple solutions to get your 5G connection up and running again. In this article, we'll explore six basic methods to fix 5G not working on iPhone. So, let's dive in and explore!

Methods 1: Ensure Your iPhone & Carrier Supports 5G

If you're experiencing issues with your 5G connection on your iPhone 13/14/15, the first step is to check if both your device and carrier support it. To check if your iPhone and carrier support 5G, follow these steps:

  • Go to Settings on your iPhone. Tap on Cellular.
  • Look for the option "Voice & Data"

    data roaming
  • Ensure 5G is selected if available
  • Contact your carrier if 5G is not available to discuss options.

Methods 2: Make Sure Turn on 5G

If you're having trouble connecting to 5G on your iPhone 13/14/15, make sure you have 5G turned on. Here's how you can turn your 5G on iPhone:

  • Go to Settings on your iPhone. Tap on Cellular.
  • Select Cellular Data Options.
  • Tap on Voice & Data. Ensure that 5G is selected, if available.

    5g
  • If you don't see the 5G option, try turning off LTE or selecting 4G instead.
  • Restart your iPhone and check for a 5G connection.

Methods 3: Ensure Your Carrier Supports Data Roaming

To avoid issues with 5G not working on iPhone or 5G not working on iPhone 13/14/15 while traveling, make sure your carrier supports data roaming by following these steps:

1. Open Settings on your iPhone. Tap Cellular.

2. Turn on Data Roaming.

3. If the option is not visible, contact your carrier to confirm support and enable it if necessary.

Methods 4: Check Your Dual SIM

If you have an iPhone with Dual SIM capability and are experiencing issues with 5G not working on iPhone or 5G not working on iPhone 13/14/15, it's important to check your SIM settings. Follow these steps:

Step 1: Open the Settings app on your iPhone. Tap on "Cellular."

cellular plan

Step 2: If you have Dual SIM capability, tap on "Cellular Plans.">

Step 3: Make sure both plans use the same carrier and support 5G connectivity.

Methods 5: Turn off Aiplane Mode

If your iPhone has trouble connecting to 5G, one possible cause could be that Airplane Mode is turned on. To turn off Airplane Mode and check your 5G connection, follow these steps:

  • Open the Control Center on your iPhone by swiping down from the upper right corner of the screen.
  • Check if the Airplane Mode icon (it looks like an airplane) is highlighted. If it is, tap on it to turn it off.

    turn off airplane mode
  • Test your 5G connection by opening an app or website that requires internet access.

By turning off Airplane Mode, you can enable your iPhone to connect to the necessary wireless networks to access 5G connectivity. This may help resolve any issues with 5G not working on your iPhone or 5G not working on iPhone 13/14/15.

Methods 6: Do Not Open Low Power Mode or Low Data Mode

To ensure that Low Power Mode or Low Data Mode is not interfering with your iPhone's 5G connectivity, it's essential to check if these modes are enabled and disable them if necessary. Follow these steps:

1. Open the Settings app on your iPhone. Check if Low Power Mode is turned on by tapping on "Battery." If it is, turn it off by tapping on the toggle.

low power mode

2. Check if Low Data Mode is turned on by tapping on "Cellular." If it is, turn it off by tapping on the toggle.

3. After disabling these modes, check if your 5G connection is working properly by opening an app or website that requires internet access.

This can help resolve any issues with 5G not working on your iPhone after iOS 17 update.

Part 2: How to Fix 5G Not Working on iPhone with Top 7 Fixes

Are you having trouble with your iPhone's 5G connectivity? Don't worry; several potential fixes can help resolve this issue. So, let’s dive right into them!

Fix 1: [100% Success] Fix 5G Not Working Caued by Program in One-Click

If the above methods didn't work and you're still experiencing issues with 5G not working on your iPhone or 5G not working on iPhone 13/14/15, the issue may be caused by a software problem. In this case, using a professional repair tool like Tenorshare ReiBoot can be the best solution. Here's how:

  • Download and install Tenorshare ReiBoot on your computer. Connect your iPhone to the computer using a USB cable. Launch it and click on "Start".

    launch reiboot
  • Click on "Standard Repair" and follow the on-screen instructions to put your iPhone into recovery mode.

    fix now
  • Click "Download" to download the firmware package matching your iPhone's model and software version.

    download firmware
  • After downloading the firmware package, click on "Start Standard Repair" to start the repair process.

    start standard repair
    repair successfully

Tenorshare ReiBoot is the best solution for fixing 5G not working caused by software issues in one-click because it can help fix a variety of iPhone issues without any data loss. By using this software, you can save time and avoid the hassle of manual troubleshooting methods.

Fix 2: Remove SIM Card and Reinsert It

If you're experiencing issues with 5G not working on your iPhone, try these quick steps:

  • Turn off your iPhone. Eject and remove the SIM card.
  • Check the SIM card for damage and debris.
  • Reinsert the SIM card properly.
  • Turn on your iPhone and check if your 5G connection is working.

    remove sim card and reinsert

Fix 3: Force Restart Your iPhone

Here are the steps for force restarting your iPhone 13/14/15 to fix 5G not working:

  • Press and quickly release the Volume Up button.
  • Press and quickly release the Volume Down button.
  • Press and hold the Side button until the Apple logo appears.

    force restart iphone

These simple steps can help you resolve any temporary issues causing 5G connectivity problems on your iPhone 13/14/15.

Fix 4 : Upgrade or Downgrade iOS System

If 5G is not working on your iPhone, try upgrading your iOS system. Here's how to do it:

1. Go to Settings on your iPhone. Select General and then choose Software Update.

2. If an update is available, tap Download and Install.

3. Wait for the update to download and follow the on-screen instructions to install it.

By upgrading your iOS system, you may be able to fix any bugs or glitches causing 5G not to work on iPhone after iOS 17 update

download and install ios 16

Tips:If your iPhone is updated to the newest version iOS 17, you can read about how to downgrade iOS 17 to iOS 16

Fix 5: Reset Network Settings

If you still have 5G not working on your iPhone, try resetting your network settings. Here's how to do it:

Step 1: Go to Settings on your iPhone. Select General and then choose Reset.

Step 2: Tap Reset Network Settings. Enter your passcode if prompted.

Step 3: Confirm the reset by tapping Reset Network Settings again.

reset network settings

Fix 6: Contact Support Team

Here are the steps to contact the support team if you have 5G not working on your iPhone:

1. Go to the Apple Support website or find the Apple Support app on your iPhone.

2. Select your device and the topic that best describes the issue.

3. Choose to chat, schedule a call, or make an appointment at an Apple Store.

4. Provide necessary information and explain the problem in detail.

The support team can help you troubleshoot and resolve the 5G connectivity issue on your iPhone.

Fix 7: Factory Reset iPhone

If none of the previous fixes work for you, you may consider factory resetting your iPhone. Here's how to do it:

1. Go to Settings on your iPhone. Select General and then choose Reset.

2. Tap Erase All Content and Settings. Enter your passcode if prompted.

3. Confirm the factory reset by tapping Erase Now.

4. Wait for your iPhone to complete the reset process.

reset all settings

Conclusion

In summary, our guide provides solutions for fixing 5G not working on iPhone 13/14/15. You can also use Tenorshare ReiBoot to solve all your iOS-related problems with ease!