iOS 12

How To Fix Phone App Not Working on iOS 12/12.1

The new iOS 12 is something that most of the users were eagerly waiting for. And now, users are happy that they were capable of installing the iOS. But with the new iOS, come new bugs. And one of the issues that the users are facing with the arrival of new iOS is Phone app not working on iOS 12/12.1. If you are also one of the users that are facing "iPhone Phone app not working iOS 12" issue, then here are some solutions that can help you.

Solution 1: Turn on and Off Airplane Mode

If are facing "Phone app not working on iPhone" issue, then this might be due to network problem. Hence, at such times, you can always try your luck by turning on and off the Airplane Mode. Here are the steps that you need to follow.

Step 1: Swipe up to open the Control Center on your iPhone.

Step 2: Click on the Airplane Mode icon. This will put your iPhone in Airplane Mode. After a couple of minutes click on the icon again. This will take your device out of Airplane mode.

airplane mode

Solution 2: Check Do Not Disturb

Do Not Disturb mode stops notifications, alerts, and calls from making any noise, vibration, or lighting on the screen. Hence, if you are facing face "iPhone Phone app freezes iOS 12" issue, then Do Not Disturb mode might be responsible for it. All you need to do is follow the given steps below to switch it off.Go to Settings. Click on Do Not Disturb. Toggle off the switch if it is on.

do not disturb

Solution 3: Reset Network Settings

If your iPhone phone app not responding, then one of the method that you can use is resetting network settings. This is very simple. All you need to do is follow the given below steps.

Step 1: Go to Settings and click General.

Step 2: Now click the Reset option and tap Reset Network Settings.

Step 3: Click on the Reset Network Settings again to confirm the decision. This will reset your network settings.

reset network settings

Solution 4: Restart iPhone

Restarting the iPhone is also one of the methods that can be used to solve this issue. All you need to do is long press the Sleep button and slide the slider to turn off the iPhone. Again long press the Sleep button to start your iPhone. If this does not help, you can also hard reset the iPhone. Here are the steps that you need to follow.

If you are using the latest iPhone XS, XS Max, XR or the 2017 iPhone X, 8, 8 Plus then:

Press the volume up and down button. Then, long press the side button till the Apple logo appears and the device restarts.

If you are using iPhone 7/7 Plus:

Long press the volume down and side button till the Apple logo appears and the device restarts.

If you are using iPhone 6s or earlier model

Long press the home button and the sleep button till the Apple logo appears and the device restarts.

force restart iphone

Solution 5: Reinstall iOS 12 in iTunes

Yu might also face this issue due to error while installing the new iOS 12. Hence, you will need to reinstall the iOS 12 again, but this time using iTunes. Here are the steps that need to follow to solve Phone app not working iPhone iOS 12 issue.

Step 1: Make sure you have the latest version of iTunes. Connect your iPhone to the PC.

Step 2: Open iTunes and select your device.

Step 3: Go to Summary >> Check for Updates. Now tap "Download and Update."

update ios 12

Solution 6: Fix iOS 12.1/12 Phone App Issue without Data Loss

Tenorshare ReiBoot is a tool that can surely get you out of this issue. It solves all such issues related to iOS with a single touch. All you need to do is follow the given below steps to solve the issue.

Step 1: Run the software once you have connected your device to the computer and click on "Repair Operating system" option. Next, click "Start Repair" option.

exit recovery mode

Step 2: Click Download to install the latest firmware package online.

download firmware

Next, select "Repair Now" to start the recovery of your device. After the procedure ends, your device will reboot and the issue will be resolved.

repairing process
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Solution 7: Restore iPhone in iTunes

Restoring iPhone is also one the methods that you can use if you face such issue. The only issue is that you will lose all your data. Here are the steps that need to follow.

Step 1: Connect your iPhone to the computer and run the latest version of iTunes.

Step 2: Choose your device when it appears in iTunes. Click on "Restore iPhone" option.

Long story short, you just had a look on the top 7 solutions that can be used if Phone app is not working on iPhone. You can use turn on and off airplane mode, check do not disturb, reset network settings, restart iPhone, reinstall iOS 12 in iTunes, restore iPhone in iTunes. In the end, you can always depend on Tenorshare ReiBoot to solve the issue. In the end, let us know your feedback on the article by commenting below.

/ Posted by Jenefey Aaron to iOS 12 Follow @Jenefey Aaron