author
By Jenefey Aaron

Updated on 2025-11-26

100 % Helpful

pdfFiller Review 2025: Is pdfFiller Safe and Legit or Not?

authorPic

By Jenefey Aaron

2025-11-26 / Knowledge

I need to fill and sign PDFs online, but I’m worried—is PDFfiller safe to use? Can I trust it with sensitive documents?

Online PDF editors and e-signing tools are now essential for both businesses and individuals. Among them, pdfFiller is known for its all-in-one, web-based platform. Yet reports of unexpected charges and privacy concerns make many wonder — is pdfFiller safe and legitimate in 2025?

After testing pdfFiller through real workflows like contract signing, tax filing, and document sharing, I found it powerful but not flawless. It offers professional PDF tools and cloud integration but still raises questions about billing transparency and subscription control.

This pdfFiller review combines hands-on experience, user feedback from Trustpilot and Reddit, and comparisons with trusted editors like Adobe Acrobat and Tenorshare PDNob. The goal is to give a balanced, fact-based look at pdfFiller’s safety, usability, and value — helping you decide if it’s right for your document work.

Part 1. What is pdfFiller

pdfFiller is a browser-based tool that makes managing PDF files and documents easy and efficient. It supports popular file formats and cloud storage services like Google Drive, OneDrive, Box, and URL uploads, allowing quick access and editing from anywhere.

The platform lets users edit, convert, save, share, and print PDFs. You can type, highlight, erase, add images, text boxes, watermarks, and even e-sign documents. Forms can be auto-filled using Excel or database data, and documents can be securely shared and collaborated on.

what is pdffiller

Part 2: Is pdfFiller Safe and Legit

When it comes to online document tools, one of the most common questions users ask is — is pdfFiller safe to use? The answer is mixed. From a technical standpoint, pdfFiller is secure and compliant, but real-world user experiences raise a few trust and billing concerns.

1. Security and Compliance

From a system level, pdfFiller uses SHA-256 encryption to protect data during transfer and storage on Amazon S3 servers. It follows several major compliance frameworks, including:

  • HIPAA Compliance: Helps protect medical and health-related documents.
  • GDPR Compliance: Ensures data privacy for users in the EU.
  • SOC 2 and PCI DSS: Confirm secure handling of user and payment data.

These standards make pdfFiller safe for most business and individual users, especially those managing forms, contracts, and administrative documents.

However, since pdfFiller is entirely cloud-based, uploaded files are temporarily stored on external servers. While encryption limits unauthorized access, users who need offline document privacy might prefer desktop tools that process files locally.

2. Subscription and Billing Transparency

In this pdfFiller review, billing issues are one of the most frequent complaints. Many Reddit users and reviewers on Trustpilot report unexpected charges under names like supportpdffiller.com charge or support pdffiller charge on credit card. Some users even searched for how to cancel pdfFiller subscription after being billed during a “free trial”.

Common user-reported issues include:

  • Unclear Trial Terms: The subscription cost often appears only at the end of the editing process.
  • Refund Difficulties: Users report slow or complicated refund responses.
  • Recurring Billing: Some users claim they were charged again after cancellation confirmation.

Although these don’t make pdfFiller illegitimate, they highlight a transparency problem rather than a security flaw.

pdffiller free trial

Legal and Trust Factors

pdfFiller has faced a few public discussions online — including claims such as “pdfFiller charged me” or mentions of a pdfFiller lawsuit on consumer forums. While most cases relate to billing misunderstandings rather than legal violations, it’s clear that customer communication and support clarity could be improved.

That said, pdfFiller remains a legitimate company owned by airSlate, a recognized workflow automation platform used by businesses worldwide. The brand’s strong enterprise partnerships and regulatory adherence indicate reliability — even if user support still needs refinement.

book icon
Verdict:

So, is pdfFiller safe and legit? Technically, yes — it meets key data protection and compliance standards. But from a user perspective, experiences on Reddit, Trustpilot, and pdffiller reviews suggest that billing and subscription transparency remain major concerns.


If you value local file control and one-time payments, an offline alternative such as Tenorshare PDNob PDF Editor may offer a safer, more predictable experience without recurring charges or cloud dependence.

Part 3: Is pdfFiller Free?

Many users searching for “Is pdfFiller free?” hope to quickly edit PDFs online without committing to a subscription. In my testing, pdfFiller offers a free trial, but full functionality—including saving, downloading, or sharing edited files—requires a paid plan. I also have noted that pdfFiller.com allows full editing first but only notifies you of the subscription requirement when you attempt to save your work.

Pricing and Subscription

  • Subscription Plans: pdfFiller provides multiple tiers starting around $8/month, with features such as PDF editing, e-signatures, cloud integration, and collaboration tools.
  • Free Trial Limitations: During the trial, you can edit PDFs, fill forms, and test features, but attempting to save or export files triggers a subscription prompt. Some users on Reddit and Trustpilot report confusion over this, raising questions like “pdfFiller charged me” or unexpected billing (supportpdffiller com charge).
swiper icon Please swipe to view
Basic
Plus
Premium
Price
$8/month (billed yearly)
$12/month (billed yearly)
$15/month (billed yearly)
Features
Edit, fill, save, and email pdf
Basic + document creation, templates, and phone support
Plus + eSign, notarization, CRM integration, and more

User Considerations

  • Billing Transparency: Always review the plan details to avoid surprises.
  • Trial to Paid Transition: To prevent unwanted charges, you may want to set reminders before the trial ends or check how to cancel pdffiller subscription in advance.
  • Refund Policy: If billed unexpectedly, pdfFiller’s support can issue a refund, though experiences vary; this is important for users managing sensitive budgets.

How to Cancel pdfFiller Subscription

If you decide to unsubscribe, pdfFiller makes the cancellation process straightforward. Many people ask, how to cancel pdfFiller subscription here’s how:

  • Click your profile icon and go to My Account.
  • Open the Subscription & Payment tab.
  • cancel pdffiller subscription
  • Click Cancel Subscription.

After canceling, you will retain access to your documents until the end of your subscription. Be sure to download any important files, as deleting your account removes all documents immediately.

book icon
Verdict:

pdfFiller is not fully free—the trial lets you explore features, but ongoing use requires payment. For those who only need occasional edits, the free trial may suffice. Users who handle documents regularly should plan for a subscription or consider alternatives if they want a one-time purchase option.

Part 4: User Reviews of pdfFiller.com

Customer feedback offers valuable insights into how a platform performs in real-world use. Reviews from sites like Trustpilot, G2, and Reddit show a mix of experiences with pdfFiller. This section highlights both positive and negative feedback to help you decide if pdfFiller is safe to use.

Positive Customer Experiences

Many users praise pdfFiller for its convenience and ease of use. Positive reviews highlight:

  • Easy PDF editing: Users find it simple to fill forms, add signatures, and make quick changes online.
  • Time-saving features: Cloud integration and e-signature tools streamline document workflows for businesses and individuals.
  • Collaboration tools: The ability to share and edit documents with multiple users is appreciated, especially in remote work environments.

Negative Customer Feedback

Some users have raised concerns regarding billing and subscription management:

  • Unexpected charges: Several reviewers report being billed during free trials or after canceling.
  • Difficulty canceling subscriptions: Users on Reddit and Trustpilot mention obstacles when trying to unsubscribe.
  • Customer support issues: Slow responses or unhelpful support experiences have been noted.

Overall Reputation of pdfFiller

Based on pdffiller reviews and real user experiences, pdfFiller is generally safe and functional, but billing transparency and subscription management remain points of caution. It is suitable for users who frequently edit PDFs online, but those concerned about charges or who need occasional edits might consider alternatives or closely monitor their subscription.

Part 5: Safer pdfFiller Alternative - Great PDF Reader and Editor

If you want a secure, offline PDF editor without subscription traps, Tenorshare PDNob is a reliable choice. It keeps your documents safe on your device, avoiding cloud storage risks. PDNob offers a one-time purchase with a free trial, giving access to full PDF editing, conversion, and secure handling features without recurring fees.

The software is very versatile, allowing you to convert PDFs to formats like Word, Excel, PPT, RTF, TXT, PNG, EPUB, JPEG, BMP, TIFF, PDF/A, and more. It offers over 100 editing tools for text, images, watermarks, links, and backgrounds. You can also merge, split, and protect PDFs, while its world-leading OCR technology makes scanned documents fully editable and searchable.

Key Advantages of Tenorshare PDNob:

  • Offline Security: All document processing happens locally, reducing the risk of data breaches.
  • Wide Format Support: Convert PDFs to Word, Excel, PPT, RTF, TXT, PNG, EPUB, JPEG, BMP, TIFF, PDF/A, and more.
  • Comprehensive Editing: Over 100 tools to edit text, images, watermarks, links, and backgrounds.
  • PDF Management: Merge, split, and protect PDFs with passwords.
  • OCR Functionality: Converts scanned PDFs into editable and searchable documents.
  • Ease of Use: Intuitive interface suitable for beginners and advanced users.

How to Edit PDF with Tenorshare PDNob PDF Editor

  • Open PDNob PDF Editor, then click on the "Open PDF" button to import any PDF file you’ve downloaded.
  • open pdf file via pdnob pdf editor
  • Click the “Edit” button on the top toolbar, then select the text you want to modify. A text box will appear, allowing you to change the text, font, style, size, and color.
  • edit pdf with pdnob pdf editor
  • To add new text, click “Add Text” under the “Edit” section and place it where needed.
  • To insert images, click the “Add Image” button and choose the image file to add.
  • add image to pdf with pdnob pdf editor
  • Once you have made all the necessary edits, click on the "Save" button in the top left corner.

Part 6. FAQs of pdfFiller

1. Is pdfFiller safe to use?

Yes, pdfFiller uses strong encryption (SHA-256) for file storage and transfers, and complies with privacy standards like HIPAA, GDPR, and SOC 2. While the platform is secure, users should remain cautious about subscription transparency and verify account settings to avoid unexpected charges.

2. Is pdfFiller legit?

Yes, pdfFiller is legitimate. It has been operating for years, trusted by individuals and businesses, and reviewed by platforms like Trustpilot and professional media. However, some users report issues with billing or subscription management, so understanding the terms is important.

3. Is pdfFiller free?

pdfFiller offers a free trial, but full functionality—like saving, downloading, or advanced editing—requires a paid subscription. Users seeking occasional PDF editing may find the trial sufficient, but ongoing use requires a subscription plan.

4. How do I cancel my pdfFiller subscription?

To cancel, log in to your account, go to My Account > Subscription & Payment, and click Cancel Subscription. Users should ensure they download important files before canceling, as account deletion removes documents immediately. Issues with supportpdffiller have been reported, so contacting customer support may be necessary if the process is unclear.

5. Why was I charged by supportpdffiller.com?

Charges typically occur due to ongoing subscription plans, trial-to-paid conversions, or billing changes. Many users search “pdfFiller charged me” or “supportpdffiller com charge on credit card”—always check your subscription status and billing history in your account dashboard to resolve unexpected charges.

6. Can I trust pdfFiller for sensitive documents?

Yes, it is generally safe for sensitive data due to encryption and regulatory compliance (HIPAA for health data, PCI DSS for payment info). However, for extremely confidential files, some users prefer offline alternatives to minimize cloud storage risks.

7. Does pdfFiller have a lawsuit or legal concerns?

Some users reference PDFfiller.lawsuit, usually related to billing disputes. While these cases exist, they do not reflect widespread platform insecurity. Reading user reviews on Reddit and Trustpilot can provide perspective.

8. Who is pdfFiller best for?

  • Business professionals: Need frequent document signing, collaboration, and workflow automation.
  • Students and freelancers: Edit and sign PDFs for assignments or clients quickly.
  • Occasional users: Can use the free trial but may find recurring subscriptions unnecessary.

Conclusion

So, is pdfFiller safe? The answer is mostly yes. It has strong security and follows major regulations, but some users have faced issues with billing and subscription management. If you want a safer and simpler option, Tenorshare PDNob is a great choice.

It works offline, keeping your documents private, and offers powerful tools to edit, convert, and manage PDFs. Without traps, PDNob makes PDF work easy, safe, and stress-free for both personal and professional use.

The END

About PDNob

I am PDNob.
Swift editing, efficiency first.
Make every second yours: Tackle any PDF task with ease.
As Leonardo da Vinci said, "Simplicity is the ultimate sophistication." That's why we built PDNob.

Speak Your Mind

Registrer/ Login

then write your review

Speak Your Mind

Leave a Comment

Create your review for Tenorshare articles

Related articles

All topics

PDNob PDF Editor

Simplify All Your PDF Tasks

4.5 / 5 rating
3.5M+ installs
Available for:
Tenorshare PDNob

The Ultimate All-in-One PDF Editor

Edit, OCR, and Work Smarter.

The Ultimate All-in-One PDF Editor

Edit, OCR, and Work Smarter.