[Fixed] iTunes Could Not Restore the iPhone Because an Error Occurred

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By Jenefey Aaron

2025-05-15 / iPhone Recovery

If you try to restore the iPhone with iTunes, you may see a pop-up message saying, "iTunes could not restore the iPhone because an error occurred." Multiple factors, including low iPhone storage, faulty USB ports, and an outdated iTunes version, could cause this issue.

You aren't alone in facing this type of issue; the good news is that solving it is possible. This post will introduce excellent solutions to help you fix the problem.

fix itunes could not restore the iphone because an error occurred

Part 1: What Does “iTunes Could Not Restore the iPhone Because an Error Occurred” Mean?

Several reasons could cause the message "iTunes could not restore iPhone because an error occurred while reading from or writing to the iPhone" when you try to restore the iPhone with iTunes. It might happen when the users forget to unlock the device or are adamant about disabling the security apps.

This unwanted issue prevents you from restoring iTunes, and you'll find the appropriate solutions to this problem, which we'll reveal later in the article.

Part 2: How to Fix “iTunes Could Not Restore the iPhone Because an Error Occurred”

Method 1: Restart iTunes and Reconnect iPhone

The simple method to fix the unwanted issue is to restart iTunes, reconnect the iPhone, and then see how it goes.

  • Shut down iTunes and then unplug the iPhone. Restart the computer and then launch iTunes.
  • Now, you can plug the iPhone back in before restoring iTunes. Despite opting for another USB port or a different computer, if the issue remains, you can look for the next solution.
  •  restart itunes

Method 2: Update iTunes and iOS to the Latest Version

Using an outdated version of the iPhone and iTunes could cause issues like "iTunes could not restore iPhone because the backup session failed." To fix this unwanted issue, you're advised to update iTunes and your iPhone.

1. Updating iTunes

  • Launch iTunes on the computer and select the Help icon.
  • Press the Check for Updates icon to install the new iTunes updates.
  • update itunes

2. Updating iPhone

  • Start the settings on iPhone and tap on the General section.
  • After finding the Software Update option, press on it to install the new iOS update.
  • new ios update

Method 3: Use a Different Computer or USB Port

Since faulty ports could affect the communication between iTunes and iPhone, trying a different computer or USB port will help you fix the "iTunes could not restore the iPhone because backup session failed" issue.

  • After getting another USB port, you must ensure that you're using the different Lightning cable now.
  • If needed, using a new computer will also help you restore iTunes quickly.
  • getting another USB port

Method 4: Check iPhone Storage and Free Space

Insufficient storage space on the iPhone could also cause the "iTunes could not restore the iPhone backup session failed" issue. Thus, you'll need to delete some junk or unnecessary files from the iPhone to make room for new files.

  • Start the iPhone settings and select iPhone Storage after hitting the General button.
  • Delete any unused files or media from the iPhone and ensure you have 2 to 3 GB of free storage before restoring iTunes.
  • select iphone storage

Method 5: Fix iTunes Could Not Restore iPhone Because the Backup Session Failed

You can also fix the "iTunes could not restore the iPhone because an error occurred" issue by deleting the corrupted backups from the iTunes folder and creating a fresh backup after restarting the iPhone.

  • Open the iTunes backup folder on a Windows computer and go to \Users\[Your Name]\AppData\Roaming\Apple Computer\MobileSync\Backup\. If you're a Mac user, you can go to ~/Library/Application Support/MobileSync/Backup/.
  • Now, you must eliminate the corrupted backup files and restart iTunes before creating a fresh backup. Next, you'll need to restore the iTunes backup to see whether it works.
  • eliminate the corrupted backup files

Method 6: Restore iPhone via Recovery Mode or DFU Mode

Restoring the iPhone through DFU mode or Recovery mode also can fix issues like "iTunes could not restore the iPhone because an error occurred."

  • Put the iPhone in recovery mode by connecting it to the PC, pressing the Volume Up and Down buttons, and then holding down the side button until iTunes shows that the iPhone is in recovery mode.
  • To put the iPhone in DFU mode, press and hold the side button and Volume down buttons for 10 seconds. Once the DFU mode appears, release the Side button while continuing to hold down the volume down button.
  • In iTunes, you'll need to choose the Restore iPhone to begin restoring the iPhone through DFU mode or Recovery mode.
  • restoring the iphone through dfu mode

Part 3: How to Recover iTunes Backup with One-Click

If you can't restore iTunes through the official method and are facing the issue of "iTunes could not restore the iPhone because an error occurred," you can look for the iTunes backup recovery function in UltData iPhone Data Recovery.

It provides an effortless user interface and offers the highest recovery rate to ensure that you can restore all the backed-up data from iTunes.

Feature

  • Fast scanning speed.
  • Outstanding data preview facility.
  • Work on Mac and Windows.
  • Retrieve the 35+ types of iTunes data.

How to restore iTunes via UltData for iPhone data recovery?

  • Download adn install UltData iPhone Data Recovery and connecting the iOS device to the computer, choose Recover From iTunes.
  • UltData iPhone Data Recovery

    Recover lost/deleted photos, messages and 35+ other data directly from iPhone/iPad without backup, or selectively from iCloud or iTunes backup.

    connecting the iOS device to the computer
  • Click the Scan button to start scanning for the data stored on iTunes.
  •  start scanning for the data
  • Choose the type of iTunes backup you'd like to restore, and then hit the Recover button to complete the task.
  • hit the recover

Quick Summary

When you try to restore the iTunes backup to retrieve the backed-up files and face the "iTunes could not restore the iPhone because an error occurred" issue, things can't be good for anyone.

Fortunately, we've revealed several outstanding ways to tackle the "iTunes could not restore because the backup session failed" issue. Despite acting upon all these solutions, if the problem persists, you can try out UltData for iPhone data recovery's iTunes recovery feature to restore iTunes. It allows you to repair all types of iTunes backups in their original quality, providing the fastest scanning speed and highest recovery rate.

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