5 Effective Ways to Fix iPhone/iPad Screenshot Not Working

by Jenefey Aaron   Updated on 2023-09-28 / Update for  iOS 10

“Just installed iOS 17 to my iPhone 12 and the iPhone screenshot doesn’t work, any work around? Thanks.”

“When sleep n home buttons pressed no camera response n image placed on screen is replaced? Any help?”

“I'm suddenly having a lot of trouble making a screenshot on my iPhone after updating. I used to press on/off button and keep it pressed, then I pressed home button and everything worked fine. If I try to do it his way, it does not function anymore. Why?”

iPhone/iPad screenshot not working on iOS 17/16 is a very common problem that many apple users have trouble with after updating system. For instance, when you want to take a screenshot, sometimes you lock your iPhone and sometimes you activate Siri. Maybe you’ve tried numberous times with no joy, which is really frustrating.

iPhone/iPad how to screenshot? Actually, the regular way to capture a screenshot hasn’t been changed. This might be the sensitivity has changed a bit. In this guide, we’ve prepared five effective ways for you to fix screenshot on iPhone/iPad.

1. Pressing Home button and Power button simultaneously

press home button and power button simultaneously

This is the general method people usually use. However, this screenshot key may change slightly. To take a screenshot successfully, you should pay attention to some details.

1) Press down the Power button and Home button at the same time, but press the Power button a second before the Home button.

2) Or press and release fast both buttons at the same time. This works for many users if you do that very fast.

After properly do the operations above, the iPhone/iPad screen will flash to indicate the screenshot is being captured. And then, you can find it in your photos or the gallery app.

2. Using assistive touch

Using assistive touch is really convenient as you don’t have to press the button on the side of the device and the home button at the same time. This screenshot shortcut is of great importance when your Home button is broken or becomes non responsive.

For screen capture not working, you can use assistive touch and the steps are as below.

1) Go to Settings app and then tap on General.

press home button and power button simultaneously

2) Tap on Accessibility.

press home button and power button simultaneously

3) Tap on “AssistiveTouch” and turn on “AssistiveTouch”.

Then, a virtual button will appear on your screen. This small button can be very useful and convenient when operating in your iPhone/iPad. What’s more, it can help you make screenshots without using Home button and Power button or sleep/wake button.

4) Tap on Virtual Button and then tap on Device.

press home button and power button simultaneously

5) Tap on More.

press home button and power button simultaneously

6) Tap on Screen Shot.

press home button and power button simultaneously

This way is applicable for all the iPhone models and has gained many users’ recognition. It can fix iPhone screenshot not working quickly and effectively.

3. Force restart iPhone/iPad

To fix iOS 17/16 screenshot bug, you can also force restart your iPhone/iPad by pressing and holding the Home button and the Power button for at least 10 seconds to have a try. After the device being restarted, you can take a screenshot as usual.

4. Use 3D touch action

The most worth to mention is that this way is aimed at iPhone 6s and above. If you have problem with iPhone screenshot not working, you can also use this new way to capture a screenshot.

Here are what you should do to take a screenshot with 3D touch action.

  • Please follow the instructions in the second way to turn on “AssistiveTouch”.
  • Tap Customize Top Level Menu and then tap 3D Touch Action.
  • Check the "Screenshot". And you can take a screenshot by pressing on the Assistive Touch icon strongly.

     tap customize top level menu and then tap 3d touch action

5. Fix iOS system

Unfortunately, if you still cannot take a screenshot after trying all the ways above, this could be your iPhone/iPad is not in good condition or has iOS system issues. You can use Tenorshare ReiBoot software to optimize performance and this powerful program can fix various iOS system issues without causing any data loss. iOS 17/16 screenshot not working should be fixed after repairing the operating system.