How to Fix Deepseek Login Not Working, 2025 Newest Guide

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By Jenefey Aaron

2025-04-27 / AI Tips

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Tried logging into Deepseek but failed.? You are among many others who experience the ‘Deepseek login not working' problem, which becomes more troublesome at times when you need urgent access to the service. This issue could manifest via many symptoms, and there are numerous causes for them.

However, don't worry. The following is our newest 2025 guide that details the root causes of Deepseek login and sign-up malfunctions. It also presents 7 simple solutions to deal with them, alongside prevention tips for sign-in problems.

Part 1. Common Symptoms of DeepSeek Login Issues

The ‘Deepseek login not working' issue could come with several symptoms, such as the following:

  • Can't Access Dashboard: Some users can't open their dashboard after logging in.
  • "Invalid Credentials” Error: This shows up when the username or password doesn't match what's on file.
  • Stuck on Loading Screen: Sometimes, the login just keeps loading and never finishes.
  • Two-Factor Authentication (2FA) Issues: Problems with 2FA can stop users from logging in.
  • Account Locked or Missing Verification Email: Accounts can get locked after too many failed logins, or users might not get the email needed to activate their account.

Part 2. Possible Causes of DeepSeek Login Not Working

The symptoms for the ‘Deepseek AI not login in' problem could appear due to numerous reasons. They could be:

  • Wrong Username or Password: Typos, old passwords, or case sensitivity can cause login errors.
  • Account Locked: Too many failed attempts can lock your account for a while.
  • 2FA Problems: Trouble getting your authentication code can stop you from logging in.
  • Server Issues: High traffic or outages on DeepSeek's end may block access.
  • Browser/App Glitches: Cached data or outdated apps might cause login problems.
  • Email Not Received: If you're signing up, missing the verification email can stop you from logging in.

Part 3. Quick Fixes and Solutions for DeepSeek Login Not Working

If you can't log in or sign up to DeepSeek, here are some solutions ranging from quick to advanced to fix this issue. Maybe one of them could successfully solve the login problem:

Method 1. Double-Check Your Credentials

Many times, the Deepseek login problem is caused by entering the wrong username or password. Also, if you're a new user, make sure you've verified your email, as you won't be able to log in until that's done. Other solutions include:

  • Make sure your username and password are typed correctly and watch out for typos, wrong capitalization, or extra spaces.
  • If you recently changed your password, be sure you're using the updated one, not an old version.
  • If you're not sure your password is right, click "Forgot Password” and follow the steps to set a new one.
  • Sometimes switching devices or browsers can fix the issue.
  • If you still can't log in, wait a bit or contact DeepSeek support for help. Otherwise, too many failed attempts might lock your account temporarily.
double check credentials

Method 2. Reset Your Password

Sometimes users forget their Deepseek account password. That's why they can't log in. However, resetting helps set a new password to resolve the login issue. Here's how to do that:

  • Click "Forgot Password?” on the DeepSeek login page. Then, enter your email or username to get a reset link or code.
  • reset your password on deepseek
  • Look in your spam or junk folders if you don't see the email. Request a new one if needed.
  • Click the link (make sure it hasn't expired) and choose a strong new password.
  • Re-enter the new password, then go back to the login page and sign in with it.

Method 3. Check Server Status

If the ‘Deepseek login not working' issue is not because of your credentials, it might be that Deepseek's server is down. Here's how you can check the server status:

  • Check DeepSeek's status page by looking for a link like status.deepseek.com.
  • check server status on deepseek

  • Search for updates on Twitter/X, such as @DeepseekStatus or @Deepseek_AI.
  • Look for banners on the login page or dashboard, and check your email for maintenance alerts.
  • Visit Downdetector or IsItDownRightNow and search "DeepSeek” to see if others are reporting issues.

Method 4. Clear Browser Cache and Cookies

Sometimes, browsers store old login info like passwords or session data, which can cause Deepseek login problems. Damaged cookies or outdated site files might stop DeepSeek from loading or recognizing your account properly. This can lead to errors, glitches, or endless login loops. Thus, you can clear your browser's cache and cookies to fix these issues by forcing the site to load fresh data. Here's how to do that on different browsers:

Google Chrome:

  • Open Chrome. Then, click the three dots in the top-right corner.
  • Head to "Settings.” Next, tap "Clear Browsing Data.” Adjust the time range to "All time.”
  • Tick mark "Cached images and files” and "Cookies and other site data.”
  • Tap "Clear data.” Then, restart Chrome.
  • clear browser on chrome

Firefox:

  • Open Firefox. Click the three lines in the top-right of Firefox. Then, choose "Settings.”
  • Head to "Privacy & Security.” Next, tap "Cookies and Site Data.” Click "Clear Data.”
  • privacy security on firefox
  • Tick mark "Cookies and Site Data” and "Cached Web Content.” Tap "Clear.” Afterward, restart Firefox.
  • privacy security on firefox

Method 5. Try a Different Browser or Device

If clearing the browser cache and cookies doesn't fix the Deepseek login issue, try a different browser than the one you're using or another device. You might not be able to sign in to Deepseek because your current browser is outdated or has a corrupted profile. If you're using the Deepseek mobile app, there might be an app-specific issue, and switching to a computer or another browser might fix the issue.

Method 6. Disable VPN or Ad Blockers Temporarily

Deepseek AI might not login in because you're using a VPN, which can block your login. This is especially so when DeepSeek restricts certain IPs or regions for security reasons. Ad blockers can also interfere by blocking important login scripts like reCAPTCHA. In some cases, VPNs may trigger security tools to wrongly flag your connection as suspicious, causing login issues. Therefore, you can temporarily disable VPN or Ad blockers. To do so:

For VPN Users:

  • Open your VPN app. Then, click "Disconnect.” Next, try logging in to Deepseek.
  • For Ad Blocker Users:

  • Click the ad blocker extension icon on your browser. Then, choose "Disable” on deepseek.com.
  • Add deepseek.com to the ad blocker's allowed sites.
  • for ad blocker user

Method 7. Check Your Network Connection

When your internet is weak or disconnected, you might not be able to log in to Deepseek. Try opening other websites and logging into Deepseek to examine your connection. If needed, restart your router or switch between Wi-Fi and mobile data to see if that helps.

Part 4. Deepseek Login Still Not Working? Maybe Caused By Your iOS System

If you're still unable to log in to Deepseek, it might be because of an issue in your operating system. In case you were trying to log in to the Deepseek through an iOS device, you can fix the system through an iOS repair tool like Tenorshare ReiBoot. It can repair 150+ iOS issues, including Deepseek not working, iDevice stuck on update screen/Apple logo/blue or black screen without data loss. Here are ReiBoot's additional features:

  • You can upgrade/downgrade iOS, including Betas, as per your needs.
  • This app can repair common iTunes errors and factory reset iOS devices.
  • You can erase your iDevice permanently before gifting it or selling it away.
  • This tool allows users to enter/exit Recovery Mode in a single click.

Follow the instructions below to fix the Deepseek login issue on an iOS device:

  • Connect your iDevice to your computer for access. Then, execute ReiBoot on the same PC. Trust your iDevice once it's detected by the tool.

    start repair
  • Afterward, hit "Start Repair” on ReiBoot. Choose "Standard Repair.” Next, tap "Download” to get the latest iOS 18 firmware on your computer.
  • standard repair
  • Click "Standard Repair” again. Your iDevice will reboot. Once it does, check whether you're able to log in to Deepseek again.
  • download firmware

Part 5. Tips to Prevent Deepseek Login Not Working Issues

You can also prevent Deepseek login issues from happening in the future. Here are some tips for that:

  • Use a password manager: It helps avoid typos and forgotten passwords (e.g., Bitwarden, 1Password).
  • Turn on 2FA: It adds extra security via email, SMS, or Authentication apps like Google Authenticator. Also, save your backup codes safely in a password manager or a printed copy.
  • Bookmark the real login page: Always use the official DeepSeek site to avoid phishing.
  • Keep the internet stable: Use strong Wi-Fi or mobile data for a reliable login.
  • Clear cache & update browser/app: Fixes bugs and corrupted login sessions.
  • Turn off extensions/VPNs: Some tools can block login. So, try incognito mode to check.
  • Keep email access ready: You'll need it for password resets. Also, check your spam too.
  • Use trusted devices: Avoid public computers and log out when done.
  • Check for outages: Visit DeepSeek's status page or social media for updates.

Final Words

If Deepseel login is not working on your device, you can fix it by inspecting your login info, resetting your password, clearing browser data, or checking your internet connection. But if you're using an iOS device and still can't log in, the issue might be with your iOS system. In that case, a tool like Tenorshare ReiBoot could help repair system problems that are blocking access. It's known for fixing 150+ iOS issues without data loss.

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