Unable to Transfer Phone Number eSIM? Top Fixes Revealed!

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Jenefey Aaron

Updated on 2024-09-27 / Transfer

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I just got the new iPhone 16 and I'm trying to transfer my eSIM from Verizon, but it keeps failing. I’ve followed all the steps, but my eSIM phone number didn't transfer to new iPhone 16. Has anyone else experienced this?

--From Reddit

eSIM technology allows users to manage their mobile plans digitally, making it easier to switch devices without needing a physical SIM card. However, many users have encountered issues when trying to transfer eSIM phone number to new iPhone 16, particularly for those using major carriers like Verizon and T-Mobile.

In this article, we will explore the reasons why your eSIM phone number may not transfer successfully, provide common fixes for unable to transfer phone number eSIM issue.

Part 1: Why Won't Phone Number Transfer to New iPhone eSIM

Transferring your phone number to a new iPhone via eSIM should be a seamless process, but many users find themselves facing unexpected challenges. If you're having trouble transferring eSIM phone number to new iPhone 16, you’re not alone. There are several reasons why this transfer may not go as planned.

  • Carrier Restrictions: Some carriers, such as Verizon, may have specific policies that limit or complicate eSIM transfers. It's essential to check with your carrier to confirm whether they allow eSIM transfers between devices.
  • Device Compatibility: Not all devices support eSIM technology. Ensure that both your old and new iPhones are compatible with eSIM functionality. If your new device lacks the necessary hardware, the transfer will fail.
  • Account Issues: If there are any issues with your account—such as unpaid bills or service restrictions—this can prevent a successful transfer. Make sure your account is in good standing before attempting the transfer.
  • Software Updates: Both devices must be running the latest version of iOS for the transfer process to work smoothly. Outdated software can lead to compatibility issues during the transfer.
  • Connectivity Problems: A stable internet connection is crucial for transferring an eSIM. Ensure that both Bluetooth and Wi-Fi are enabled on your devices, as these connections facilitate the transfer process.

Related read: Unable to Transfer Phone Number iPhone 16

Part 2. Unable to Transfer Phone Number eSIM - Cimmon Fixes

If you're experiencing issues with iPhone unable to transfer phone number eSIM, there are several common fixes you can try to resolve the problem. Understanding these solutions can help you regain access to your mobile services quickly.

1. Check Carrier Restrictions

Different carriers have varying policies regarding eSIM transfers. Some may not support eSIM on certain devices or may have specific requirements that need to be met before a transfer can occur. Contact your carrier to confirm whether any restrictions apply and if you need to take additional steps.

2. Ensure Device Compatibility

If your devices are not compatible with eSIM technology, the transfer will simply not work, regardless of how many troubleshooting steps you attempt. Checking compatibility helps avoid unnecessary frustration and ensures a smoother transition to your new device.

Not all smartphones are equipped with the necessary hardware to support eSIM technology. If your new iPhone does not have this capability, you won't be able to transfer phone number to new phone eSIM, and may encounter the message "Your SIM is Not Supported eSIM Transfer".

3. Update Software

Outdated software can lead to compatibility problems and prevent a successful transfer. By updating to the latest version of iOS or Android, you can often fix the problem and ensure a smooth eSIM transfer process.

  • Go to "Settings". Tap on "General".
  • Select "Software Update".
  • If an update is available, tap "Download and Install".
  • Follow the on-screen instructions to complete the update.
ios software update for phone number won't transfer to new iphone esim

4. Reset Network Settings

Resetting network settings is a valuable troubleshooting method when facing issues with phone number won't transfer to new iPhone SIM problems. This process restores all network-related settings to their default state, which can resolve various issues caused by misconfigurations or corrupted data.

  • Open the Settings app. Tap on General.
  • Scroll down and select Transfer or Reset iPhone. Tap on Reset.
  • Choose Reset Network Settings and confirm your choice by entering your passcode if prompted.
reset network settings for unable to transfer phone number esim

5. Enable Bluetooth and Wi-Fi

Ensure that Bluetooth and Wi-Fi are turned on for both devices during the transfer process. A stable connection is essential for a successful eSIM phone number transfer.

6. Force Restart Your iPhone

Sometimes, a simple restart can resolve temporary issues. To force restart your iPhone, press and quickly release the volume up button, then press and quickly release the volume down button, and finally press and hold the side button until you see the Apple logo.

restart iphone for iphone unable to transfer phone number esim

7. Manually Activate eSIM

Manually activating your eSIM can be a necessary step when automatic activation fails or when you don’t have access to a QR code. This method allows you to enter the required information directly into your device, ensuring that you can still connect to your carrier's network even if traditional methods are not available for eSIM phone number transfer.

Related read: iPhone 16 No SIM Issues/SIM Not Supported

8. Contact Customer Support

If you've tried all these fixes without success, it may be time to reach out to your carrier's customer support or Apple Support for further assistance.

Video Tutorial

Part 3: How to Transfer Phone Number to New iPhone 16

When faced with the frustration of an eSIM phone number not transferring to your new iPhone 16, it’s essential to explore all available solutions. While standard troubleshooting can address many common issues, tools like Tenorshare iCareFone can offer additional support, particularly in managing your phone data effectively.

iCareFone is designed to help users seamlessly transfer data from old iPhone to a new one. While it doesn't specifically transfer phone numbers, it excels in migrating other essential data. With features such as selective data transfer, you can easily choose what to move—whether it’s contacts, messages, photos, or apps.

Best iOS Backup Tool and File Manager
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  • Sopport the latest iOS 18 and iPhone 16

How to Transfer Phone Number to New iPhone 16

  • Download and launch iCareFone on your PC or Mac and connect your iPhone 16 to it. Click on the More menu in the "Manage" tab.

    manage iphone icarefone
  • The program will first scan and show the data on your iPhone 16 first. For Contacts, click the contacts icon on the left menu bar.

    transfer phone number to new iphone 16
  • Click on the Import button and select vcf file moved to your computer. Wait for it to finish exporting. All the contacts will appear on your iPhone Contacts app now.

Part 4: FAQs of eSIM Transfer to New Phone

Q1: How do I manually transfer eSIM from one iPhone to another?

To manually transfer eSIM to new phone, go to Settings > Cellular > Add Cellular Plan on the new iPhone, and follow the prompts to transfer the eSIM from your old iPhone.

Q2: How long does it take to transfer phone number to eSIM?

The time to transfer a phone number to an eSIM typically ranges from 10 minutes to 3 hours for wireless lines, but can take 3-10 days for landlines.

Q3: Can I keep my old phone number with eSIM?

Yes, you can keep your old phone number when using an eSIM, as installing an eSIM does not change your existing phone number.

Q4: Will I lose my phone number if I delete eSIM?

Yes, if you delete your eSIM, you will lose access to your phone number, as your device will no longer be connected to the mobile network associated with that number.

Conclusion

While transferring eSIM phone number may present challenges, understanding the underlying causes and employing effective solutions can lead to successful outcomes. With careful preparation and possibly the aid of specialized software like Tenorshare iCareFone, users can confidently transition to their new iPhone 16 without losing access to their vital communication services.

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