iOS 13 Tips

Solved: Apple Mail App Not Working after iOS 16/17 Update

by Sophie Green   Updated on 2024-05-23 / Update for  iOS 13

Is anyone else having issues with emails as every time I go onto email it keeps saying I got to set up my password again it’s happening every time."

After the update of iOS 16/17 and the new iPhone 14 released, many iPhone users have encountered iOS 16/17 issues with mail. So, if you are searching for why is my mail app not working and its fixes, we have gathered lots of tips for you.

iPhone Mail App Not Working That Have Been Reported Now

  • iOS 16/17 no sender email iPhone
  • iPhone Mail app not updating
  • Mail App Not Working on iPhone 14 iOS 16/17
  • Mail not syncing on iPhone/iPad after upgrading to iOS 16/17
  • Mail not opening on iPhone
  • iPhone Mail app not sending emails
  • Bunch of “draft” messages are opening every time I open up mail iOS 16/17
  • iPhone mail not pushing
  • Mail keeps changing flags to red
  • This iPhone is restricted from creating mail accounts error
  • iOS 16/17 mail push not working
  • iOS 16/17 missing default mail account
  • Emails not loading on iPhone, including yahoo mail not loading on iPhone, AOL mail not loading on iPhone
  • iOS 16/17 VIP mailBox mone
  • iOS 16/17 mail notifications not opening message
  • Flagged mail after upgrade to iPadOS 15
  • iOS 16/17 Notifications show new mail, but there is nothing
  • Remote images downloading in Mail under iOS 16/17 even though “Load Remote Images” is off.
  • Can't download videos and photos update iOS 16/17
  • iOS 16/17 Mail App "This message is only partially downloaded"

Caused by iOS System? Fix iPhone Mail App Not Working with ReiBoot

The possible reason is that there is a software problem with your emails not working on iPhone. Luckily, we even have a solution for that as well. You can use ReiBoot Pro to resolve all kinds of software issues with your iOS device without erasing data.

Download and install the software and follow the steps below to fix iPhone mail app crashes with your iPhone.

  • Launch the software , connect your iPhone to computer, and click on Start.

    iphone email push not working – repair operating system
  • Click on the Standard Repair option to move forward with the repair process.

    mail app not working - select fix now
  • As you move forward, the software will prompt you to download the firmware package for your iPhone. Wait as the file is downloaded on your device.

    apple mail app not working - firmware download
  • Finally, click on the Start Standard Repair button waiting for the software to complete its job.

    ios mail app not working - repair process
  • When the repair is done, ReiBoot will notify you and your iPhone need to reboot and be normally again. Unlock iPhone 14 to check if iPhone email works.

    mail app iphone not working - repair process is completed

iPhone/iPad email app not working is now fixed. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is frozen, etc. you know that ReiBoot is always here to help you.

Caused by Other Issues: 9 Common Tips to Fix Email Not Working on iPhone 6 to 14

Before you start the fixes, write down your email ID and the password on a paper. If you have several accounts, you can write them down.

Tip 1. Check for Software Update

When there is a pending software update for your device, it is common that some of the applications installed on your device start misbehaving. To fix the mai.appl not working on the iPhone, open the Settings app and access General settings. There you will find the Software Update option.

Check if there are updates available for the software. If your iPhone needs update, download and install the latest update instantly and the problem will cease to exist.

emails not loading on iphone – check for update

Tip 2. If Mail Notifications Not Working on iPhone

There are chances that you might have turned the notification off for the Mail app. As a result, you think that Email not loading on iPhone 14. But all you need to do is to turn on notifications and you will be able to see the new mails. To turn the feature on, follow the steps below:

Launch Settings app > Mail > Notifications > and ensure that you enable the Allow Notification option. Don’t forget to check the alerts for a particular account.

iphone mail push not working

Tap on the Account name> Allow Notifications and tick the kind of alert you want to receive for the mails. You can also set a sound notification for the mails and activate badges. This will notify you whenever you receive a new mail.

Tip 3. This iPhone is Restricted from Creating Mail Accounts

Some users have no idea about this, but after the iOS 16/17 update, using the Restriction settings means that you can't add a mail account on your device, whether it is Gmail, outlook or other mail account. This might be the reason why email stopped working on iPhone 6.

To disable the feature, follow the steps as:

Launch Settings app> Access Screen Time> Select Content & Privacy Restrictions> Allowed Apps> and tap on the Mail option. This will enable the users to add multiple accounts in the mail app.

iphone email not pushing -remove restrictions

Tip 4. Enable Mail App for Cellular Data

Another cause can be the restriction of accessing cellular data by the Mail app. This will also lead to the mail app not loading emails on the device problem. This is how you can fix it.

Open the Settings app and go to the Cellular settings. Scroll down until you find the Mail option and toggle it. Provide access of cellular data to the Mail app and you will start receiving the emails automatically.

iphone mail problems  - turn on cellular data

Tip 5. Reset Network Settings

If you have doubts that there are some network settings problems with your device, then you will have to reset the settings to fix the issue. When iPhone mail not working, the network reset would be an ideal fix. Follow the steps as:

Open the Settings app >General settings. Find the Reset menu and select the Reset Network Settings option. You will be prompted to enter the device passcode to confirm the action. Hopefully, the network reset will remove the settings which are leading to the problem.

iphone mail notifications not working - reset network settings

Tip 6. Manually Enable Push, Fetch Or Manually

If the network reset doesn’t work and the iPhone mail app is not sending emails after iOS 16/17 update, then you need to check the Push, Fetch, or Manually setting options. These options control the mail account activity. The settings were changed after iOS 11 update; hence the users don’t realize that there are such options available.

  • Open settings and access the Account & Password settings. At the bottom of the menu, you will see the Fetch New Data settings.

    iphone email app not working  - fetch new data
  • Enable the Push feature so that new data will be pushed automatically from the server to your device. You can enable or disable the push feature for all the mail accounts you are using.

    iphone mail push not working  - enable push manual

There is also a Fetch Interval option which can be used when the Push feature is turned off or not available for a particular app.

Tip 7. Quit The Mail App And Open It Again

If none of these above tips are not working, then it is time that you force quit the app and open it again. It is a common tip when the Mail is not syncing on the iPhone. Double click on the Home button and you will see the apps running in the background. Swipe the apps to close them and open the Mail app once more.

mail not working on iphone 6 - quit apps

Tip 8. Restart Or Force Restart Your iPhone

If your iPhone mail app is crashing, then you need to restart your device. To restart your iPhone, you have to follow slightly different steps for different models.

iphone email app not working - restart iPhone

For iPhone X and Later:

Press the lock button and one of the volume buttons for 10 seconds. As the slider appears on the screen, drag it to the right side and wait as your device turns off. Turn it back on by pressing the Lock button until you see the Apple logo on the screen.

For iPhone 8 and Earlier:

  • Press the Lock button and wait for a few seconds until the slider pops up on the screen. Again drag the slider to the right side and turn off the device. Use the Lock button to switch your device back on and wait until the Apple logo appears.
  • But if you want to force restart your iPhone, the steps have further differences.

For iPhone 8, X, and later models: press the Volume up button and quickly release it. Repeat the same with volume down button. Then press the lock button and hold it until the apple logo pops up on the screen.

For iPhone 7 and 7 Plus, press the Volume down button and the Power button at the same time until the Apple logo appears on the screen.

For iPhone 6 and earlier models, press the home button and power button simultaneously until the Apple logo appears on the screen.

If the simple restart doesn’t work, force restart is likely to resolve the problem.

Tip 9. Remove Mail Account And Add It Again

If all these tips are failing you and the Apple mail is still not working on iPhone, it is time to remove the account from your device and add it again. Deleting the account might fix the problem related to the mail itself. Follow the steps as:

  • Launch Settings app and go to Accounts and Password settings. The mail accounts added in the device will be displayed on the screen.

  • Select the account which is having issues and click on it. Navigate to the bottom of the screen to click the 'Delete Account' option, then it will remove the account from your device and exit the application.

    iphone not pushing email ios 13
  • Open the Accounts & Password settings once more and select the Add account option. Provide your account details and finish the setup.

    ipad mail app not working

Now, see if the mail is working or not. If the problem is still there, then it is better tat you downgrade your device.

Why is my Mail App not Working on My iPhone?

There are many posssible reasons that can cause those issues reported above.

  • New iOS update brings some unreported glitches or bugs.
  • Poor or unstable network connection.
  • Mail app runs with error.


We have discussed most of the possible tips/fixes when the mail app is not working on iOS 16/17. So, the next time when a problem arises in your device, instead of wasting your time with so many options, try using Tenorshare ReiBoot. It is the fastest and easiest way that you can try for iOS software issues. If you have successfully done the repair job, then you may try sync Outlook with iPhone via Apple mail app.