Solved: Apple Mail App Not Working after iOS 13.2/13.1/13 Update
"The final version of iOS 13.2 just dropped and I just installed it on my iPhone 11 Pro Max. I'm STILL having the same issue where I get notifications and badges that I have new mail in the stock mail app, but when I open the app there's nothing new there....I have to wait a few seconds for new mail to be "fetched" from the server. I have all mail set to push. This has been going on since iOS 13 dropped. Come on Apple, get this fixed please." Source: https://discussions.apple.com
After the update of iOS 13, many iPhone users have encountered some issues with the Mail app. Every day, the forum websites get queries like iOS 13.2/13 Mail no sender, the server connection failed, etc. So, if you are searching for a reliable solution, we have gathered lots of tips for you.
So, in this article, we are going to learn what to do if the Mail app on iPhone not working after update to iOS 13.1.3/13.1/13. Hopefully, you will be able to resolve the errors as quickly as possible. At least, one of these tips will surely work for you.
- Part 1: iOS 13 Mail App Problems That Have Been Reported Now
- Part 2: Tips to Fix Mail App Not Working iPhone iOS 13.2/13.1/13
- Part 3. If All Fail: Repair iPhone System to Fix iOS 13 Mail App Not Working without Data Loss
Part 1: iOS 13 Mail App Problems That Have Been Reported Now
- 1. iOS 13 Mail “No Sender” problem
- 2. iPhone Mail app not updating
- 3. iPhone Mail app crashing iOS 13/12
- 4. Mail not syncing on iPad/iPhone after iOS 13 Update
- 5. Mail not opening on iPhone
- 6. iPhone Mail app not sending emails
- 7. Bunch of “draft” messages is opening every time you try to open up mail iOS 13.
- 8. Mail notifications not working iPhone
- 9. This iPhone is restricted from creating mail accounts error
- 10. Mail push not working iOS 13/12
- 11. Mail app not loading emails, including yahoo mail not loading on iPhone, AOL mail not loading on iPhone
- 12. iOS 13 VIP mailBox mone
- 13. iOS 13 mail notifications not opening message
- 14. Flagged mail after upgrade to iPadOS 13
- 15. iOS 13.2 Notifications show new mail, but there is nothing
Part 2: Tips to Fix Mail App Not Working iPhone iOS 13.2/13.1/13
Before you start the fixes, write down your email ID and the password on a paper. If you have multiple accounts, write them down and keep them handy.
Tip 1. Check for Software Update
When there is a pending software update for your device, it is common that some of the applications installed on your device start misbehaving. To fix the Gmail/yahoo mail not working on the iPhone, open the Settings app and access general settings. There you will find the Software Update option.
Check if there are updates available for the software. If your iPhone needs update, download and install the latest update instantly and the problem will cease to exist.
Tip 2. If Mail Notifications Not Working on iPhone
There are chances that you might have turned the notification off for the Mail app. As a result, you think that Gmail is not receiving emails on the iPhone. But all you need to do is to turn on notifications and you will be able to see the new mails. To turn the feature on, follow the steps below:
Launch Settings app> Mail> Notifications> and ensure that you enable the Allow Notification option. Don’t forget to check the alerts for a particular account.
Tap on the Account name> Allow Notifications and tick the kind of alert you want to receive for the mails. You can also set a sound notification for the mails and activate badges. This will notify you whenever you receive a new mail.
Tip 3. This iPhone is Restricted from Creating Mail Accounts
Some users don’t know this but after the iOS 12 update, using the Restriction settings means that no one can add a mail account on the device. Whether it is Gmail, yahoo, outlook, iCloud, or any other mail account, you won’t be able to add more than one account on your device. This might be the reason iOS 13 mail is not working on your device.
To disable the feature, follow the steps as:
- Launch Settings app> Access Screen Time> Select Content & Privacy Restrictions> Allowed Apps> and tap on the Mail option. This will enable the users to add multiple accounts in the mail app.
Tip 4. Enable Mail App for Cellular Data
Another cause can be the restriction of accessing cellular data by the Mail app. This will also lead to the mail app not loading emails on the device problem. This is how you can fix it.
Open the Settings app and go to the Cellular settings. Scroll down until you find the Mail option and toggle it. Provide access of cellular data to the Mail app and you will start receiving the emails automatically.
Tip 5. Reset Network Settings
If you have doubts that there are some network settings problems with your device, then you will have to reset the settings to fix the issue. When the AOL mail is not loading on iPhone, the network reset would be an ideal fix. Follow the steps as:
Open the Settings app and go to General settings. Find the Reset menu and select the Reset Network Settings option. You will be prompted to enter the device passcode to confirm the action. Hopefully, the network reset will remove the settings which are leading to the problem.
Tip 6. Manually Enable Push, Fetch Or Manually
If the network reset doesn’t work and the iPhone mail app is not sending emails after iOS 13 update, then you need to check the Push, Fetch, or Manually setting options. These options control the mail account activity. The settings were changed after iOS 11 update; hence the users don’t realize that there are such options available.
Step 1: Open settings and access the Account & Password settings. At the bottom of the menu, you will see the Fetch New Data settings.
Step 2: Enable the Push feature so that new data will be pushed automatically from the server to your device. You can enable or disable the push feature for all the mail accounts you are using.
There is also a Fetch Interval option which can be used when the Push feature is turned off or not available for a particular app.
Tip 7. Quit The Mail App And Open It Again
If none of these above tips are not working, then it is time that you force quit the app and open it again. It is a common tip when the Mail is not syncing on the iPhone. Double click on the Home button and you will see the apps running in the background. Swipe the apps to close them and open the Mail app once more.
Tip 8. Restart Or Force Restart Your iPhone
If your iPhone mail app is crashing, then you need to restart your device. To restart your iPhone, you have to follow slightly different steps for different models.
For iPhone X and Later:
Press the lock button and one of the volume buttons for 10 seconds. As the slider appears on the screen, drag it to the right side and wait as your device turns off. Turn it back on by pressing the Lock button until you see the Apple logo on the screen.
For iPhone 8 and Earlier:
Press the Lock button and wait for a few seconds until the slider pops up on the screen. Again drag the slider to the right side and turn off the device. Use the Lock button to switch your device back on and wait until the Apple logo appears.
But if you want to force restart your iPhone, the steps have further differences.
For iPhone 8, X, and later models: press the Volume up button and quickly release it. Repeat the same with volume down button. Then press the lock button and hold it until the apple logo pops up on the screen.
For iPhone 7 and 7 Plus, press the Volume down button and the Power button at the same time until the Apple logo appears on the screen.
For iPhone 6 and earlier models, press the home button and power button simultaneously until the Apple logo appears on the screen.
If the simple restart doesn’t work, force restart is likely to resolve the problem.
Tip 9. Remove Mail Account And Add It Again
If all these tips are failing you and the Apple mail is still not working on iPhone, it is time to remove the account from your device and add it again. Deleting the account might fix the problem related to the mail itself. Follow the steps as:
Step 1: Launch Settings app and go to Accounts and Password settings. The mail accounts added in the device will be displayed on the screen.
Step 2: Select the account which is having issues and click on it. You will see the Delete Account option at the bottom of the screen. Click on it, remove the account from your device and exit the application.
Step 3: Open the Accounts & Password settings once more and select the Add account option. Provide your account details and finish the setup.
Now, see if the mail is working or not. If the problem is still there, then it is better tat you downgrade your device.
Tip 10. Downgrade iOS 13 to iOS 12
If it proves to be a bug in iOS 13.1.2 or iOS 13, you can downgrade to iOS 12 to fix iOS 13 mail bug and update later when Apple fixes it. Right now Apple is still signing for iOS 12.4.
To downgrade from iOS 13, check how to downgrade iO 13.
Part 3. If All Fail: Repair iPhone System to Fix iOS 13 Mail App Not Working without Data Loss
When mail is not opening on iPhone XR and you have tried everything to fix that, the only valid explanation would be the fact that there is a software problem with your iPhone. Luckily, we even have a solution for that as well. You can use ReiBoot to resolve all kinds of software issues with your iOS device without erasing data.
Download and install the software from the official website and follow the steps below to fix the problem with your iPhone.
Step 1 Launch the software , connect your iPhone to computer, and select the Repair Operating System mode.
Step 2 Click on the Fix Now option to move forward with the repair process.
Step 3 As you move forward, the software will prompt you to download the firmware package for your iPhone. Wait as the file is downloaded on your device.
Step 4 Finally, click on the Start Repair button wait for the software to finish its job. When the repair is done, ReiBoot will notify you and your iPhone will work start working normally.
This amazing tool is capable of fixing more than 50 types of issues related to ios devices. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is frozen, etc. you know that ReiBoot is here to help you.
We have discussed most of the possible tips/fixes when the mail app is not working on iOS 13.2/13.1/13 or iOS 12. So, the next time when a problem arises in your device, instead of wasting your time with so many options, try using Tenorshare ReiBoot. It is the fastest and easiest fix that you can try for iOS software issues.