How to Fix iTunes Password Not Working on iPhone

by Jenefey Aaron   Updated on 2019-12-27 / Update for  iTunes Backup

How do I find my iTunes backup password? I am trying to restore a backup on a new iPhone. I know my apple id and password but from some reason iTunes password not working on iPhone. I have checked on the cloud and its just keeps rejecting and i am stuck" itunes password forgot

Many people feel confused when they entered iTunes password but still cannot restore iPhone from the backup. Actually, iTunes password and iCloud password are all the same one, that’s your Apple ID password. The iTunes backup password is usually a different one you set to protect the backup files. This post will show you a full guide to remove iPhone encrypted backup password as well as iTunes password (Apple ID password) efficiently.

Part 1: iTunes Password (Apple ID Password) Not Working

Some users reported iTunes password doesn’t work when they updated their device to iOS 11. If you are unluckily one of them, try the following methods:

1. Reboot iPhone 

Hold the home button and sleep button simultaneously to restart your device.

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2. Reset Settings

You can also try resetting the iPhone without erasing the data. Go to Settings -> General -> Reset -> Reset All Settings.

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3. Reset Password

Go to, click “Forgot Apple ID or password”

Enter the current Apple ID and click “Continue”

enter apple id

Choose Email authentication or Answer Security Questions and click “Continue”

enter apple id

Click Reset Password in the email, or enter the security questions, now you can enter a new password. Confirm the new password and then click “Reset password”.

enter apple id

4. Restore iPhone

This can be the last choice if you still have this issue. Remember to back up your iOS device before factory restoring.

enter apple id

Part 2: iTunes Backup Password Not Working

The easiest and most effective solution to crack the forgotten iTunes backup password is using a backup unlocking software. iPhone Backup Unlocker is designed to remove and reset password for iTunes backups with high efficiency. Download this useful tool and follow the steps to see how it works:

  • Run iPhone Backup Unlocker and on your computer, Click "Add" and then double click on the file you lost password from the drop-down box.
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  • Now you can see three attack types available, you can choose the suitable attack type according to how much you still remember about the password.
  • select attack type
  • Now click "Start", iPhone Backup Unlocker will start to find password. A few minutes later you'll see a pop-up window displaying your iTunes backup password. You can also reset the password if you don’t need the old one anymore.
  • unlock iphone backup password on itunes 12

Now you must know how to recover and reset forgotten iTunes backup password and your Apple ID password clearly. If you still have further questions, don’t hesitate to leave us a note by commenting below.