The Best 4 Ways to Fix ‘This iPhone is Unable to Determine Battery Health’

by Anna Sherry   Updated on 2021-08-30 / Update for  iPhone Fix

Hey guys, I’m using the iOS 12 and got this iPhone battery management message after I replaced my battery: Unable to Verify this iPhone has a genuine Apple battery. Health information not available for this battery. I’m worried although it doesn’t affect my normal use. What’s with my battery in that case and how to fix?”

Hello to you too. There could be multiple reasons why your iPhone fails to determine battery health. It would help if restart your iPhone. If the problem still exist, fear not, this article will show this iPhone is unable to determine battery health fix.

Part 1 : Why iPhone Unable to Determine Battery Health?

There could be multiple reasons behind “the iPhone unable to determine battery health”. These reasons are:

1. Hardware Issues

Genuine Apple Batteries Have Been Replaced

Some users might have replaced their iPhone’s battery by untrained technicians for iPhone problems. The untrained technicians might not follow proper safety and repair procedures and could result in improper replacement or repair. If your genuine apple battery has been replaced, the iPhone will can’t detect the battery health situation.

replace iphone battery

2. Software Issues

  • Improper Settings

    Sometimes there might be some invalid settings you’ve made before. For example, you turn off the internet authorization for “Battery” or just turn off the battery monitoring feature, which can all cause the iPhone unable to determine battery health.

  • Older Version of iOS

    When your iPhone are in an old operation system, some functions may appear abnormal. So be sure your phone’s ios has updated to the latest version.

    older ios version
  • iOS Glitch

    As of today's iOS 15 beta launch, many of the most notorious iOS 14.7 bugs have been patched. Despite that, some nasty issues have persisted, including iOS 15 beta battery issues for some users that Apple has yet to solve. So your problem might also caused by iOS glitch.

Part 2 : Hard Issues: How to Fix This iPhone is Unable to Determine Battery Health

There present the effective way to fix “unable to determine battery health” caused by hard issues.

Go to Apple Service Center

If you want to get that problem precisely effectively solved, you can set an appointment for a battery check at the nearest Apple Service Center or see the list of Apple phone numbers assigned to your region to contact Apple Support. But it's a bit of a waste of time. Don’t worry, there are other time-saving ways below.

apple service center

Part 3: Software Issues: How to Fix This iPhone is Unable to Determine Battery Health

There present the effective way to fix “unable to determine battery health” caused by software issues.

Reset All Settings

It’s the easiest way to sole this iPhone is unable to determine battery health. If you still remember what you’ve set before that disturbed the battery health function, just reset it. But if you forgot, then choose to reset all settings. Here’s how to do:

  • Open your device Settings.
  • Tap “General” button.
  • Click the “Reset All Settings” option.

    reset all settings

Then your iPhone ring, wallpaper, network and input method settings will be reset. After resetting You can see whether it goes back to normal, if still not, then try the following ways.

Update iOS

Every iOS functions works well if you’ve installed the latest iOS on your iPhone. Sometimes the old iOS versions are not capable enough to support some programs.

Check whether your iPhone has updated to the latest iOS version. If not, then updating iOS would help you solve iPhone unable to determine battery health.

  • Plug your device into power and connect to the Internet with Wi-Fi.
  • Go to Settings,find General and tap on it, then tap Software Update.
  • Tap Download and Install.
  • To update now, tap Install.

    update iphone

These two ways are easy to operate. If the problem still exist, then try the following method.

Use ReiBoot to Fix iOS Glitch

An iOS glitch could be the reason for“iPhone unable to determine battery health”, but with the help of ReiBoot, you can fix this issue.

ReiBoot is a one-click tool for repairing iOS issues. It can fix many errors and enter/exit the recovery mode. Here’s how to do it:

  • Download and install ReiBoot on Computer.Launch the program and then connect iPhone to your computer using USB.
  • Now, select the "Standard Repair" option from the list and then click the button.

    standard repair
  • Then, click the "Download" button to get the firmware package downloaded to your computer.

    download firmare
  • Hit "Start Repair" to start repairing, and your device will be restored back to normal. After repairing, check whether Spotify backs to normal, if still not, you can try to contact Spotify through message or community.

    repair completed

Extra Tip: Other Battery Problems and Solutions

Besides the iPhone unable to determine battery health, you might have other battery problems such as:

1. Excess Battery Drain

battery drain

2. Battery life problems

battery life

3. Battery Maximum Capacity

battery maximum capacity

These problems also can be divided into 2 parts: hard issues or system issues. You can bring your iPhone to the service centre if it’s the hard issues, or try ReiBoot if it’s the system issue.

Conclusion

We hope this article will help you to know why this iPhone is unable to determine battery health and we’ve mentioned lots of solutions you can try. Also, here is a quick tip: use ReiBoot from Tenorshare that will help to resolve all your iOS issues.

  Updated on 2021-08-30 / Update for  iPhone Fix

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