Backup & Restore

6 Common iTunes Backup Password Problems and Fixes

iTunes allows users to encrypt backups to protect personal information, and the password you created is essential to restore backup, therefore, problems also follow, such as users lost iTunes backup encryption password, cannot set a password in iTunes backup and so on.

In this article, we have listed 6 common iTunes backup password related problems and according solutions.

1.Forgot iTunes Encrypted Backup Password

First and foremost, most of people can’t remember iTunes backup password to unlock a backup. After all, we don’t always need to restore backup with iTunes.

However, the frustrating fact is that there is no way to restore backup if you lose or forgot the password, unless you resort to some professional tool like iPhone Backup Unlocker. With it, you can easily recover iPhone or iPad backup password.

Free Download For Win 10/8.1/8/7/XP
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Only 3 steps needed to decrypt iTunes backup password.

1.Install this handy tool on your PC and import a backup file you want to unlock.

2.Decide password attack type and settings.

3.Start decryption process and wait for cracked iTunes password.

remove itunes backup encryption password

2.iTunes Keeps Asking for Backup Password that You Never Set

Some users reported that that never set a password for iTunes backup but iTunes won’t stop asking for the password. 2 possible reasons can lead to this annoying situation. One is that you indeed checked Encrypt iPhone backup option and entered a password, but you totally forgot that. The other one is iTunes automatically set a password without permission.

Using iPhone Backup Unlocker above can fix this particular problem. Before using that, you might as well try below passwords first.

  • Windows login password
  • Apple ID password in all lowercase
  • iPhone/iPad 4 digit or 6 digit passcode
  • Default password 0000 or 123456
  • Mac root password

3.iTunes Backup Password Cannot Be Set

If you attempted to enable backup encryption in iTunes, but only to receive below error message:

“The password you entered to protect your iPhone backup could not be set. Please try again.”

cannot set password or itunes backup

Here is a simple solution to fix iTunes encryption password could not be set.

1.Force quit iTunes.

2.Reconnect iPhone or iPad with original USB cable.

3.Click device icon and go to Summary.

4.Check Encrypt iPhone backup again.

5.Enter a password.

4.Cannot Turn Off Encrypt iPhone Backup in iTunes

To disable iTunes backup encryption, you just need to check the encryption option and enter the password. Of course, forgetting or losing the password cannot uncheck Encrypt iPhone backup in iTunes.

If you cannot recall your backup password, you have 3 options:

  • Use iPhone Backup Unlocker.
  • Restore backup from iCloud instead.
  • restore from icloud backup on iphone
  • Erase your device and set it up as new. Then create a new backup in iTunes without encryption.

5.Encrypt iPhone Backup Option Greyed Out

This problem may be related that the profile installed on your iPhone/iPad. Deleting the profile may work it out.

1.Go to Settings > General > Profiles.

2.Tap the profile you want to remove.

3.Restart your iOS device after deleting.

4.Back up with iTunes as usual.

remove ios profile from iphone

6.iTunes Encrypted Backup Password Not Working

Last but not least, you may find that iTunes backup password not working sometimes, and message like iTunes couldn't restore backup because password was incorrect will pop up.

itunes backup password is incorrect

If you cannot access backup file via the password, you may do the following:

  • Restart both your iTunes and computer then try again.
  • Use iPhone Backup Unlocker to reset iTunes backup password.
  • Try free Tenorshare TunesCare to refresh iTunes library files.

Bottom Line

Hope you can benefit after reading this post. Next time when encountering iTunes backup password issues, you are sure to know how to fix it.

Also read: How to Fix iPhone 8/8 Plus/X Can’t Restore Backup from iTunes or iCloud?

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Secure Download

/ Posted by Jenefey Aaron to iTunes Backup Follow @Jenefey Aaron