Recover iPhone

Facetime Call History Missing? 5 Ways to Recover Facetime Call History on iPhone/iPad

by Jenefey Aaron   Updated on 2021-09-24 / Update for  iPhone Data

Just noticed, that all the FaceTime calls history suddenly disappeared. Cellular calls history is fine. Does anybody had such issue?"

Is there a way to retrieve deleted facetime history on iphone? The answer is “Yes”. In fact, those “Deleted” histories are not permanently wiped out, they have been converted to a stripe of codes stored somewhere you never find. Here, we are going to share 5 ways to how to see deleted facetime calls whether you have backup or not.

Case 1: How to Recover Deleted Facetime Call History on iphone /iPad without A Backup

It’s not an easy thing to recover deleted facetime call history, especially for those unfamiliar with the operation of iPhone. So, why not try using a facetime history recovery tool to help you?

Tenorshare UltData is a professional iPhone data recovery tool, which is the market leader and fully compatible with most iPhone models. With this tool, you can easily recover lost facetime call history from iPhone. You need to download and launch the program before using and then follow these simple steps:

  • Connect your iPhone to the computer via the USB cable. Navigate to “Recover from iOS Device” on the interface and then tick a file type you want to recover.

    recover facetime call history Ultdata
  • After scanning done, you can view history of Facetime calls listed chronologically. Check the calls you want to get back and then click Recover option on the lower right corner. You can either save them in the PC or export to your iPhone/iPad.

    recover deleted facetime call history on iphone ultdata

Case 2. Recover Facetime Call History on iPhone If You Have iTunes/iCloud Backups

If you have the habit to back up iPhone regulary, congratulations, things are even simpler. Just restore the backup files to get deleted Facetime call history back.

2.1 Connect to iTunes to Recover Facetime Call History iPhone (Overwrite Data)

If you have backed up to the iTunes, you can simply connect yout iPhone to the iTunes and then restore the backup file. It should be noted that iTunes only support to restore the whole backup file instead of the Facetime call history, thus it will overwrite all data on your iPhone.)

  • Connect iPhone to PC/ Mac, and then launch iTunes on your computer
  • Click the iPhone icon and you will see the option of “Restore iPhone” on the right interface.
  • Click Restore Backup

    how to retrieve deleted facetime calls

2.2 Extract Facetime Records from Local iTunes Backups

Tenorshare UltData also enables you to retrieve facetime call log from iTunes backup file if you regularly synced your iPhone/iPad with iTunes. The good news is that, it won’t overwrite the data on your iPhone unlike iTunes.

  • Just launch the program and switch to “Recover from iTunes Backup File” and select the latest backup files to get started.

    how to retrieve facetime call log
  • Click Call History to view more details. Export Facetime call logs to iPhone/iPad by selecting the deleted and clicking Recover.

    how to find deleted facetime call history

2.3 How to Retrieve Deleted Facetime Calls from iCloud Backup Files (Data wii be overwritting)

Another official way is through iCloud backup file to recover FaceTime call history. You don't need to visit the, just do it on your iPhone. The drawback of this method is that it deletes all your existing data from the iPhone.

  • Go to Settings > General > Reset> Erase all Contents and Settings
  • On Apps & Data screen, select "Restore from iCloud Backup" option.

    how to retrieve facetime history
  • Sign in to your iCloud account and select the backup and confirm to restore.

2.4 Retrieve Call Logs from Downloaded iCloud Backup Files

In addition to above two tips, Tenorshare UltData also provides another alternative solution to get Facetime calls back if you enabled iCloud Backup on your iPhone/iPad. (Note:it's possible that you couldn't find the iCloud backup because ultdata is upgrading technology for this function.

  • Jump to Recover from iCloud Backup files and log in with you Apple ID account.

    retrieve facetime history
  • Check with the iCloud backups according to date, version or size. Make sure the one you choose contain your lost Facetime data. Click Next to specify call history files to be downloaded.

    how to recover deleted facetime calls
  • Preview detailed items after downloading process finished. Feel free to select them for recovery.

    facetime history recovery Ultdata


Apple provides solutions to retrieve delted FaceTime calls history on iPhone/iPad, but they will cause data loss after recovery because those backup file will replace current data on their device. Tenorshare UltData solve this problem perfectly, it get back lost or deleted FaceTime calls and also keep you existing data on the iPhone/iPad. This tool also works for messages recovery, contacts recovery, photos recovery, videos recovery, and other data recovery. Hope you get a better understanding about how to recover Facetime history and other deleted files from iPhone/iPad.

Related Questions about How to Recover Deleted Facetime Call History

1.Why did my Facetime call log disappear?

FaceTime call log missing is beacuse they're overwritten by new coming call history. Or, sometimes you delete the call logs by accident.

2. How to see facetime history?

  • Open the FaceTime app on your iPhone/iPad.
  • The call rundown will show up on the screen automatically.
  • Swith the 'Video' and 'Audio' option in the top menu.

3. Does FaceTime show up on call log?

No, when you receive a FaceTime, it won't show up as 'Face Time' on your phone, but iPhone will keep the call record.

  Updated on 2021-09-24 / Update for  iPhone Data

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