Recover iPhone

Facetime Call History Missing? 3 Ways to Recover Facetime Call History on iPhone/iPad

by Jenefey Aaron   Updated on 2024-05-23 / Update for  iPhone Data

Just noticed, that all the FaceTime calls history suddenly disappeared. Cellular calls history is fine. Does anybody had such an issue?"

Is there a way to retrieve deleted FaceTime history on iPhone? The answer is “Yes”. In fact, those “deleted” histories are not permanently wiped out, they have been converted to a stripe of codes stored somewhere you never find. 

Here, we are going to share 3 useful ways to how to see deleted FaceTime calls whether you have a backup or not.

Case 1: How to Recover Deleted FaceTime Call History on iPhone/iPad without A Backup

It’s not an easy thing to recover deleted FaceTime call history, especially for those unfamiliar with the operation of iPhone. So, why not try using a FaceTime history recovery tool to help you?

Tenorshare UltData is a professional iPhone data recovery tool, which is the market leader and fully compatible with most iPhone models. With this tool, you can easily recover lost FaceTime call history from iPhone. More than FaceTime call history, this tool can also help you recover the deleted contacts, messages, photos, etc. It is compatible with the latest iOS system and iPhone 13 models. Try it by following the steps below:

  • Connect your iPhone to the computer via the USB cable. Navigate to “Recover from iOS Device” on the interface. You need to unlock your iPhone and tap on "Trust" to trust the computer.

    recover facetime call history Ultdata
  • Then tick a file type you want to recover. Here we should tick FaceTime and then click Scan. Then there will pop up a window. Read the note carefully and then click continue. During the scan process, you may be asked to unlock your iPhone. Please keep watching on the processing bar.

    recover deleted facetime call history on iphone ultdata
  • After scanning is done, you can view the history of FaceTime calls listed chronologically. Check the calls you want to get back and then click Recover option on the lower right corner. You can either save them on the PC or export them to your iPhone/iPad.

    recover deleted facetime call history on iphone ultdata

Case 2. Recover FaceTime Call History on iPhone If You Have iTunes Backups(Overwrite Data)

If you have the habit to back up iPhone regulaly, congratulations, things are even simpler. Just restore the backup files to get deleted FaceTime call history back.

1. Use iTunes to Recover FaceTime Call History iPhone (Overwrite Data)

If you have backed up to iTunes, you can simply connect your iPhone to iTunes and then restore the backup file. It should be noted that iTunes only support restoring the whole backup file instead of the FaceTime call history, thus it will overwrite all data on your iPhone.

  • Connect iPhone to PC/ Mac, and then launch iTunes on your computer.
  • Click the iPhone icon and you will see the option of “Restore iPhone” on the right interface.

    itunes iphone icon
  • Click Restore Backup. Then the iTunes backup will be restored to your iPhone and your current data will be overwritten.

    how to retrieve deleted facetime calls

Case 3. Recover FaceTime Call History on iPhone If You Have iCloud Backups (Current data will be deleted)

If you've already turned on iCloud backup on your iPhone, then you can restore the backup to your iPhone.You don't need to visit, just do it on your iPhone.

Note that you need to erase all the content and settings on your iPhone to restore the backup. Follow the steps below:

  • Go to Settings > General > Transfer or Reset> Erase all Contents and Settings.

    how to retrieve facetime history
  • Then your iPhone will turn on automatically. You need to set u your iPhone step by step. On Apps & Data screen, select "Restore from iCloud Backup" option.
  • Sign in to your iCloud account and select the backup and confirm to restore. Then you just need to wait and when the process is completed.

    how to retrieve facetime history

Check if you can see your FaceTime call records. If not, go back to the first part to use UltData.

Related Questions about How to Recover Deleted FaceTime Call History

1. Why did my FaceTime call log disappear?

FaceTime call log missing is beacause they're overwritten by new coming call history. Or, sometimes you delete the call logs by accident.

2. How to see FaceTime history?

  • Open the FaceTime app on your iPhone/iPad.
  • The call rundown will show up on the screen automatically.
  • Switch the 'Video' and 'Audio' options in the top menu.

3. Does FaceTime show up on the call log?

No, when you receive a FaceTime, it won't show up as 'Face Time' on your phone, but iPhone will keep the call record.


Apple provides solutions to retrieve deleted FaceTime calls history on iPhone/iPad, but they will cause data loss after recovery because those backup files will replace current data on their device. Tenorshare UltData solves this problem perfectly, it gets back lost or deleted FaceTime calls and also keeps your existing data on the iPhone/iPad. This tool also works for messages recovery, contacts recovery, photos recovery, videos recovery, and other data recovery.

Hope you get a better understanding of how to recover Facetime history and other deleted files from iPhone/iPad.