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How to Fix AirPods Keep Disconnecting From iPhone

December 26, 2017 03:41 pm / Posted by Jenefey Aaron to iPhone Tips
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Even the best products experience glitches once in a while, and Apple’s AirPods are no different. Despite being one of the best wireless earphones out there, AirPods have their own share of errors.

Some users reported that their AirPods get disconnected from iPhone repeatedly during calls. Here are some of the users’ statements from Apple Support Forum:

“AirPods pair correctly with iPhone 6s Plus (iOS 10.2) and randomly during the call, they get disconnected. The BT connection gets lost and I have to connect them again manually. Happens several times during long calls with no apparent pattern. The AirPods are fully charged. The strange thing is that while listening to music, this problem doesn't show up, only on phone calls.”

“However when using the airpods with video application sources after the iOS 11 update reconnection is unstable and must occasionally be done manually.”

If you experience a similar problem with your AirPods on iPhone/iPad with iOS 11/10, here are some possible solutions to fix AirPods disconnect randomly problem.

Way 1:Check the AirPods Battery Status

The first thing that you need to do is to make sure that your AirPods are sufficiently charged. Open the case lid with AirPods inside and hold your case close to your paired iPhone. Then wait for a few seconds until the charge status of your AirPods and Charging Case appears on your iPhone screen.

check charge status of AirPods and charging case

You can also use the Battery widget to check the charge status of your AirPods and charging case provided that at least one AirPod is inside the case.

Check AirPods battery status from battery widget on iPhone

After making sure that the batteries are sufficient, let’s move on to the next steps.

Way 2: Use Either Left or Right Microphone

Each AirPods features a microphone. By default, both the earphones work as microphones during calls. Allowing only one to work as a microphone at a time might fix the disconnection issue.

Launch Settings > Bluetooth > Tap on “i” button next to AirPods then tap on Microphone

Tap on Microphone in Bluetooth Settings

Select either Always Left AirPod or Always Right AirPod.

Change AirPods Microphone Settings

Way 3: Turn off Automatic Ear Detection

AirPods feature “Automatic Ear Detection” technology to keep them working only when they are in our ears. Some users have reported that when they turn off this feature, AirPods don't disconnect from iPhone during the call.

Open Settings > Bluetooth, tap on “i” button next to AirPods, and turn off Automatic Ear Detection.

Turn Off Automatic Ear Detection in AirPods

Way 4: Forget and Re-pair AirPods

Open Settings > Bluetooth. Tap on “i” next to AirPods and then tap on Forget this Device.

Forget AirPods on iPhone

After that, reboot your iPhone and pair it again with the AirPods.

Way 5: Reset Network Settings/All Settings

Open Settings > General > Reset and tap on Reset Network Settings and confirm.

Reset Network Settings in iOS 10 on iPhone

If the problem doesn't get fixed by resetting the network, then try to Reset All Settings.

Tap on Reset All Settings on iPhone

Way 6: Try Changing Outputs and Inputs on Your Mac

Go to System Preferences on your Mac and click on the Sound.

Click on Sound in Mac System Preferences

Select Output Tab to AirPods.

Select AirPods as Output Sound on Mac

Click on Input Tab to AirPods.

Select AirPods as Input Sound on Mac

Here we summarize 6 different tips for fixing AirPods disconnecting problem. Hope your trouble could be relieved a lot.

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Related Articles
How to Fix the EarPods Crashing on the iPhone 7/7 Plus
How to Fix AirPods Battery Drain Issue after iOS 11 Upgrade?
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